Aidan was fantastic to work with, felt free to look around without that stalker salesperson vibe . Because of that, we purchased that day
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a wonderful experience working with Don at the Exton store finding furniture for our nursery and also a couch for our home. The emails that were supposed to keep us updated on shipment of our fu... See more
Company replied
AC Cosme is an outstanding professional - friendly, knowledgeable and efficient. He took the time to consider how the furniture will be used and he worked hard to meet my goals. He has helped me bef... See more
We don’t shop anywhere else because we always find what we want at R&F. I’m leaving off 1 star - their bookshelf offerings have become dismal. I get it - everyone reads eBooks these days, but there ar... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
201 South Pottstown Pike, 19341, Exton, PA, United States
- 6102800320
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Christina Rubino was absolutely…
Christina Rubino was absolutely amazing!!!! She spent 3 hours with us while we literally look at every sectional.
She was just as sweet and helpful the next day when we decided to buy just a couch and chair. We just love her and will recommend her to all our friends.

Reply from Raymour & Flanigan - Exton
Customer service at its best!
I have been a customer of Raymour and Flanagan for probably 30 years. Today, I had a wonderful experience working with their online customer representative, AC Cosme. I have never made a large purchase on line and was somewhat hesitant to do so. I selected a sofa, love seat, coffee table and end table and placed them in my “shopping cart” moreover to earmark the items so I could remember them. I pressed the “chat” button because I had many questions. Within a minute I was responded to by AC who then called me. He helped me with all my questions and with the “on-line” process. He addressed all my concerns and was familiar with the pieces I was interested in and helped give me the information to make me comfortable making this on-line purchase. He walked me through each step and treated me kindly and cared about my concerns. It was an absolute pleasure working with AC and I am so grateful he is the person who answered my initial query. I applaud him for his dedication to customer service, his knowledge of the products and his integrity in treating people kindly.

Reply from Raymour & Flanigan - Exton
The service was wonderful
The service was wonderful! The sales man was extremely helpful, knowledgeable, and personable.

Reply from Raymour & Flanigan - Exton
Great experience!
I had called the day before my visit to let Steve Thompson know that I was coming the next day. It’s almost like he was there waiting for me in the store. Very helpful and thoughtful. Great experience
I love the furniture
I love the furniture. It was a relaxed experience, unlike a warehouse. The sales reps on two occasions were very helpful and knowledgeable, showing me different options, letting me look and try lounge chairs with all the buttons without rushing me. At no time did I feel pushed or awkward.

Reply from Raymour & Flanigan - Exton
Salesman was nice and efficient
Salesman was nice and efficient. I already had picked out online what I wanted.

Reply from Raymour & Flanigan - Exton
Great customer service
Katie Walton, Sales Associate in the Exton store was extremely helpful. I met her on a Sunday and provided her with some information including my floor plan for a new townhome that I will be moving into and asked her to help design a layout for LR, DR and 3 BRs.
She took on the challenge and provided me virtual floor plans in advance and then she assisted with walking the store and examining the products and making tweaks based on my tastes and budget.
Overall, it took a lot of the stress and hassle out of furniture shopping for me.

Reply from Raymour & Flanigan - Exton
Stressful Stressless
Two years ago we purchased a Stressless recliner from a local Non-Raymour store that closed. We then purchased another from Raymour. I would THINK that makes us a Raymour customer. Now we have an issue with the original purchase (chair will not recline). Stressless tells us to contact a local dealer. Raymour refuses to provide service because they didn't sell it. I will never spend a dime in their stores again.

Reply from Raymour & Flanigan - Exton

Reply from Raymour & Flanigan - Exton
The sales representative was nice and…
The sales representative was nice and helpful.
I will definitely call her whenever we are purchasing furniture.

Reply from Raymour & Flanigan - Exton
Katie was so helpful
Katie was so helpful, friendly, answered all our questions. She wasn't pushy. She couldn't have been nicer.

Reply from Raymour & Flanigan - Exton
Easy shopping!
The store had exactly what we were looking for, and the salesman knew where to find it....we spent the absolute least amount of time shopping and buying. Thank you!

Reply from Raymour & Flanigan - Exton
Our sales person Don Cole is the best
Our sales person Don Cole is the best. Very knowledgeable. Very patient. Will do everything he can to ensure your comfort. I highly recommend dealing with him at the Exton Pa showroom store.

Reply from Raymour & Flanigan - Exton
Our Consultant Gail Bleiman was great.
Our Consultant Gail Bleiman was great.
She was so knowledgeable, patient and helpful, We felt she worked hard to understand what we were looking for and considered everything we mentioned.
We came to the store two days in a row and she could not have been nicer. Gail did not rush nor pressure us.
AC was great
AC was great. He was very clear and easy while we were making our purchase.

Reply from Raymour & Flanigan - Exton
A+ Shopping Experience
Our salesperson, Katie Walton was not only professional and knowledgeable but she was very pleasant and patient. If I needed anything else from Raymour and Flanigan, I would definitely go to her for future purchases.
Alice was excellent
Alice was excellent. I had an issue with the Wyomissing store. And Alice stepped in worked everything out. She listened to my problems and went right work to rectify the situation.

Reply from Raymour & Flanigan - Exton
Great overall experience
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







