Raymour & Flanigan - Exton Reviews 

300
TrustScore 4.5 out of 5

4.6

201 South Pottstown Pike, 19341 Exton, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Aidan was fantastic to work with, felt free to look around without that stalker salesperson vibe . Because of that, we purchased that day

Rated 5 out of 5 stars

I had a wonderful experience working with Don at the Exton store finding furniture for our nursery and also a couch for our home. The emails that were supposed to keep us updated on shipment of our fu... See more

Company replied

Rated 5 out of 5 stars

AC Cosme is an outstanding professional - friendly, knowledgeable and efficient. He took the time to consider how the furniture will be used and he worked hard to meet my goals. He has helped me bef... See more

Rated 4 out of 5 stars

We don’t shop anywhere else because we always find what we want at R&F. I’m leaving off 1 star - their bookshelf offerings have become dismal. I get it - everyone reads eBooks these days, but there ar... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 201 South Pottstown Pike, 19341, Exton, PA, United States

  • 6102800320

4.6

Excellent

TrustScore 4.5 out of 5

300 reviews

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1-star

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Replied to 2% of negative reviews

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4.6

All reviews

(300)

4,313 reviews in the last 12 months

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Rated 5 out of 5 stars

Sofa shopping

Our experience yesterday was very positive. The salesman was knowledgeable and not pushy. We ended up purchasing two sofas from him. Excellent experience.

April 22, 2025
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello Judy,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit and that our salesman was able to assist you without any pressure. It's wonderful to know that you found exactly what you were looking for and decided on two sofas. We strive to provide excellent service and are delighted to have met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Shopping with ease

Adrian was fantastic and helped me place my order. He made the process so easy

April 20, 2025
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello Cheri,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Adrian was able to assist you so effectively and make the ordering process easy for you. Providing excellent customer service is a top priority for us, and it's wonderful to know that Adrian delivered on that promise.

If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

A.C., Salesperson

A.C., the salesperson was very helpful and knowledgeable.

April 18, 2025
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Reply from Raymour & Flanigan - Exton

Hello,

Thank you for your feedback! We're glad your sales associate. provided helpful service during your visit. At Raymour & Flanigan, we aim to give our customers the best experience.

If you have questions or need assistance, feel free to reach out. We look forward to assisting you again in the future.

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent service

Our sales associate, Malcolm, was very helpful and patient with us as we were shopping for a sectional for our family room.

April 5, 2025
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Reply from Raymour & Flanigan - Exton

Dear Priscilla Hartzell,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Malcolm was able to assist you effectively during your visit to our store. Providing helpful and patient service is something we strive for, and it's great to know that Malcolm delivered on that promise.

If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Warm regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello mjp,

Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a pleasant experience working with Katie. Providing excellent customer service is very important to us, and it's wonderful to know that Katie contributed positively to your experience.

If there's anything more we can do to enhance your experience or if you have any additional feedback, please feel free to reach out. We look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Service was good,,,,the gentlemen was…

Service was good,,,,the gentlemen was very respectful,& helpful with my order,the only thing he could not do was give me a time frame for delivery but would look in to it and get back to me.

March 31, 2025
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Reply from Raymour & Flanigan - Exton

Hello Cathy,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service respectful and helpful. Our team strives to provide the best service possible, and it's wonderful to know we met your expectations.

We apologize for any inconvenience regarding the delivery time frame. Rest assured, we are looking into it and will get back to you as soon as possible with more information.

If you have any further questions or need assistance, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

AC was great to work with in the Exton…

AC was great to work with in the Exton store. Very efficient in getting me prices. Checking out was quick & easy.

March 16, 2025
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Reply from Raymour & Flanigan - Exton

Hello Happy With Salesman A.C.,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that AC provided you with efficient and helpful service at our Exton store. It's wonderful to know that the checkout process was quick and easy for you. We truly appreciate your feedback and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Great salesperson experience

Great salesperson experience! Great selection and quality. My only complaint is the charge for delivery.

March 21, 2025
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Reply from Raymour & Flanigan - Exton

Hello James,

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a positive experience with our salesperson and that you appreciated our selection and quality. Your satisfaction is very important to us.

We understand your concern regarding the delivery charge and appreciate your input. We continually strive to improve our services and your feedback is invaluable in helping us achieve that.

If you have any further questions or need assistance, please feel free to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Quick transaction

Quick transaction. No pressure. Great result.

March 16, 2025
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello Andrew,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a quick and pressure-free transaction, resulting in a great outcome. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Easily found exactly what we wanted!

We went in to “just look” and ended up finding exactly what we wanted. Our sales representative Faisal was so helpful. He really listened to what we wanted and let us in the right direction. The whole process was so easy!

March 6, 2025
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello Judy,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found exactly what you were looking for during your visit. It's wonderful to know that Faisal was able to assist you effectively and make the process easy and enjoyable. We strive to provide the best service possible, and your feedback is greatly appreciated. We hope to see you again soon at Raymour & Flanigan!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great experience

I just had the pleasure of working with AC Cosme on purchasing a sofa loveseat set. AC was very patient and so helpful. This is a experience I never expected!! He helped pick what I was looking for, helped with pricing and even helped arrange pick up of old furniture. If you ever need new furniture as for AC you won’t regret it!!!

March 4, 2025
Unprompted review
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Dear Mindy,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that AC Cosme provided you with exceptional service during your recent purchase of a sofa loveseat set. It's great to know that AC was able to assist you with everything from selecting the perfect pieces.

We truly appreciate your kind words and your recommendation. Providing our customers with a seamless and enjoyable shopping experience is our top priority, and it's feedback like yours that motivates us to continue delivering the best service possible.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Easy to work with and stand by their…

Easy to work with and stand by their guarantee.

March 3, 2025
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello Rob,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our team easy to work with and that our guarantee met your expectations. Your satisfaction is our top priority, and your feedback is incredibly valuable to us. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Rachaid was great!

Rachaid was great!

February 23, 2025
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Reply from Raymour & Flanigan - Exton

Hello Michael,

Thank you so much for your wonderful review! We're thrilled to hear that Rachaid provided you with a great experience at Raymour & Flanigan Furniture and Mattress Store. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

5 star review

5 star review

February 18, 2025
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello Tyler,

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with Raymour & Flanigan Furniture and Mattress Store. Your feedback is incredibly valuable to us, and it’s wonderful to know that our efforts to provide quality home furniture and excellent service are appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

My salesperson was fabulous.

My salesperson was fabulous.
She was patient and very communicative. She provided guidance and was very professional.

February 18, 2025
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello Heidi,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with your salesperson. It's great to know that her patience, communication, and professionalism made your visit enjoyable. We strive to provide the best service possible, and your kind words are truly appreciated.

Rated 5 out of 5 stars

Great selection of Furniture

Great selection of Furniture! Found exactly what I was looking for!

February 17, 2025
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Reply from Raymour & Flanigan - Exton

Hello Charles,

Thank you so much for your wonderful review! We're thrilled to hear that you found exactly what you were looking for in our selection. Providing a wide range of quality furniture is something we take great pride in, and it's always rewarding to know our efforts are appreciated. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesperson helpful and knowledgeable

Salesperson helpful and knowledgeable

February 16, 2025
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello Leah,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a positive experience at Raymour & Flanigan and that our salesperson was able to assist you with their helpfulness and knowledge. Your satisfaction is our top priority, and it's great to know we met your expectations.

If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great customer service

Adrian Casiano was extremely helpful on the phone. He was professional, courteous, and knowledgeable. He guided me through the pros and cons of various choices and made the purchase process very easy and efficient. Thank you

February 11, 2025
Unprompted review
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello Steve,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Adrian was able to assist you so effectively. Providing professional and knowledgeable service is something we strive for, and it's wonderful to know that Adrian made your purchase process easy and efficient. Your feedback is greatly appreciated and will be shared with Adrian and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thank you for choosing Raymour & Flanigan!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Table Shopping

I stopped by to look at tables for our office. Gail was very helpful and gave me time to look around. She was knowledgeable and demonstrated how the leaf folded into the table. I enjoyed working with Gail.

February 13, 2025
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello Melissa,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to our store and that Gail was able to assist you effectively. It's wonderful to know that her knowledge and helpfulness made your shopping experience enjoyable. We appreciate your kind words and your perfect rating. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Steve Thompson has been exceptionally

Steve Thompson has been exceptionally, helped me with my order and has kept following up with me updating me on when I should expect my order and has been delightful and great at answering g all of my questions.

February 3, 2025
Unprompted review
Raymour & Flanigan - Exton logo

Reply from Raymour & Flanigan - Exton

Hello Aris Reyes,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Steve Thompson. It's fantastic to know that he was able to assist you effectively with your order and keep you updated throughout the process. We take pride in our team's dedication to providing excellent customer service, and your kind words are a testament to their hard work.

If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

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