Fantastic, from showroom to my living room.Karla, saleswoman,helped me tremendously.After showing her pictures of my home.She helped me change my mind from beige,to marine blue loveseat.Looks great in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Today I shopped at the R&F store in Fairfield, NJ. I had the pleasure receiving assistance from Moynul Islam. He was pleasant, patient, knowledgeable about the products, answered all of my question... See more
Company replied
Our floor person Shams Uddin, was a top shelf individual who guided us through the whole process. He was highly knowledgeable, not pushy, loved his consultive sales style. He was above all honest... See more
Worst service. Instructions not followed, calls not attended to even understand what the issue was, no follow up calls to voicemail, no response to emails. They suddenly send someone to just clean the... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
531 US Highway 46, Suite 100, 7004, Fairfield, NJ, United States
- 9732272868
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terry & Bridget Smith
Mo was extremely helpful and professional, he made this experience a joyful one!

Reply from Raymour & Flanigan - Fairfield
Looking for furniture? Ask for Mike!!
We came back twice and Mike helped us. He was so helpful and pleasant and we can’t wait for our new sleeper sofa to arrive

Reply from Raymour & Flanigan - Fairfield
My call to the store was great when…
My call to the store was great when Iwanted to order a dresser. She was so pleasant and knowledgeable. I had no trouble at all.

Reply from Raymour & Flanigan - Fairfield
Delivery was 35 minutes late
Delivery was 35 minutes late. Old mattress was to be removed but delivery men refused to take it. Then they offered to take it if I paid them $50, which was not part of the sale’s agreement. Very disappointed with this poor service. I returned to R&F after buying my living room furniture 5 years ago… I doubt I will return to this store again, nor can I recommend it to family or friends.

Reply from Raymour & Flanigan - Fairfield
Everything was perfect
Everything was perfect. And I do mean perfect. They explained what types of mattresses were available discussing various aspects including price. They explained what would happen during delivery; came within time framework they said they would:; they were pleasant and polite. As I said at the beginning of the review everything was perfect; it was; and I am a tough customer.

Reply from Raymour & Flanigan - Fairfield
From anxiety to confidence…
From anxiety to confidence…
For what I anticipated to be a complicated experience was a seamless, efficient experience thanks to Na’eem W. She anticipated everything I would need, explained it all, and left me feeling confident about my new bed delivery.
Can’t wait!
Ellen Esposito

Reply from Raymour & Flanigan - Fairfield
Dining room table and hutch
Went in to buy a dinning room table to find out my salesman had passed the nite before , after sharing a moment with staff we made our purchase with a new sales representative who was very emotional over the passing we took a moment to reflect and purchased what we wanted and received great service. My condolences to the family and staff who were affected.

Reply from Raymour & Flanigan - Fairfield
Our sales woman
Our sales woman, Calista Richardson, was so pleasant and very helpful without making us feel pushed. She worked with us until we found the sofa, loveseat and chair we wanted. Hoping delivery goes as well! She is a keeper.

Reply from Raymour & Flanigan - Fairfield
Found item online
Found item online. Called with a few questions. Moe was excellent to work with, offered useful information, provided a contact to reach out back to him. Happy with interaction. Secure pay portal.
Very excited, and anticipating delivery this week. Worked with my availability.

Reply from Raymour & Flanigan - Fairfield
Juan was very knowledgeable and…
Juan was very knowledgeable and helpful.
He provided a wheelchair for my mom as it is hard for her to get around.

Reply from Raymour & Flanigan - Fairfield
Consultant CALISTA EBOH RHCHARDSON and company…
Consultant CALISTA EBOH RHCHARDSON promptly greeted us and we were directed to the area of interest. Calista was pleasant and knowledgeable, however, the "check-out" person needs to acquire some people skills; a simple thank you would have been appreciated.

Reply from Raymour & Flanigan - Fairfield
The salesman was very helpful
The salesman was very helpful. Answered every question with professionalism and his knowledge of merchandise was exceptional. I took his card. Will go to him when our next purchase is needed.

Reply from Raymour & Flanigan - Fairfield
Very pleasant experience
Very pleasant experience! Our salesperson, Mike, was very knowledgeable, friendly and helpful! Will definitely recommend shopping here!

Reply from Raymour & Flanigan - Fairfield
Excellent service
Excellent service. This was the 1st of 4 rooms that I'm redecorating. Will definitely be back to Raymour to see Farouk.

Reply from Raymour & Flanigan - Fairfield

Reply from Raymour & Flanigan - Fairfield
great customer service
great customer service, I was kept informed on the two deliveries that need to be scheduled to my timeline.

Reply from Raymour & Flanigan - Fairfield

Reply from Raymour & Flanigan - Fairfield
They did not communicate with me
They did not communicate with me, gave me wrong information. Very dissatisfied.

Reply from Raymour & Flanigan - Fairfield
Spriro was an excellent Customer…
Spriro was an excellent Customer Focused centric Manager- Salesperson.
Extremely Courteous, and knowledgeable . The Mattresses were Sterns and Foster were fabulous and well designed = 1st Good night of sleep in a year and a half.
Keep up the Good Work!!!!!

Reply from Raymour & Flanigan - Fairfield
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







