Raymour & Flanigan - Fairfield Reviews 

307
TrustScore 4.5 out of 5

4.4

531 US Highway 46, Suite 100, 7004 Fairfield, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic, from showroom to my living room.Karla, saleswoman,helped me tremendously.After showing her pictures of my home.She helped me change my mind from beige,to marine blue loveseat.Looks great in... See more

Rated 5 out of 5 stars

Today I shopped at the R&F store in Fairfield, NJ. I had the pleasure receiving assistance from Moynul Islam. He was pleasant, patient, knowledgeable about the products, answered all of my question... See more

Company replied

Rated 5 out of 5 stars

Our floor person Shams Uddin, was a top shelf individual who guided us through the whole process. He was highly knowledgeable, not pushy, loved his consultive sales style. He was above all honest... See more

Rated 1 out of 5 stars

Worst service. Instructions not followed, calls not attended to even understand what the issue was, no follow up calls to voicemail, no response to emails. They suddenly send someone to just clean the... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 531 US Highway 46, Suite 100, 7004, Fairfield, NJ, United States

  • 9732272868

4.4

Excellent

TrustScore 4.5 out of 5

307 reviews

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Replied to 0% of negative reviews

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4.4

All reviews

(307)

4,179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast

Fast. Simple. Staff was kind and professional .

January 29, 2023
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Reply from Raymour & Flanigan - Fairfield

Thank you for taking the time to leave a review, David! We're happy to hear that your sales associate was kind and professional! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Our salesman was very professional

Our salesman was very professional, friendly and guide us thru the buying process very easily.

January 28, 2023
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Reply from Raymour & Flanigan - Fairfield

Thank you Alberto Donado for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Excellent service from Moynul Islam

Today I shopped at the R&F store in Fairfield, NJ. I had the pleasure receiving assistance from Moynul Islam. He was pleasant, patient, knowledgeable about the products, answered all of my questions and was able to help my find great furniture at a very fair price. He did a great job.
Sincerely,
Phil Adelman

January 28, 2023
Unprompted review
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Reply from Raymour & Flanigan - Fairfield

Thank you so much for taking the time to leave this review, Phil. We are thrilled to hear that your sales person provided you with excellent customer service and helped you find great furniture at a fair price. We appreciate your business and hope to see you again soon. -Jeff V.

Rated 5 out of 5 stars

Great customer service.

January 14, 2023
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Reply from Raymour & Flanigan - Fairfield

Thank you Michael Pinches for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Great Representative made my day

Excellent representative help me find everything that I was looking to buy. I came into the store to look and I made a few purchases. She made my day! Calista Eboh Richardson

January 14, 2023
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Reply from Raymour & Flanigan - Fairfield

Thank you for taking the time to leave such a great review. We are pleased to hear that our representative provided you with excellent service and helped you find everything you were looking for. Our team takes great pride in delivering exceptional customer experiences, and we are delighted to have met your expectations. We appreciate your business and hope to see you back soon! -Jeff V.

Rated 5 out of 5 stars

The representative (Andrea) was…

The representative (Andrea) was pleasant and helpful.

January 11, 2023
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Reply from Raymour & Flanigan - Fairfield

Thank you for taking the time to leave a review, Michael! We're happy to hear that your sales associate was helpful and pleasant!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Andrea is very knowledgeable about the…

Andrea is very knowledgeable about the store and the furniture in it. This attribute combine with her customer friendly personality made our visit and purchase so easy that we were done in 45 mins with most of the time spent waiting on the finance part.

January 8, 2023
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Reply from Raymour & Flanigan - Fairfield

Thank you for taking the time to share your positive experience in our store! We are thrilled to hear that your sales persons customer service skills made your visit and purchase easy and enjoyable. We appreciate your business and look forward to assisting you in the future! -Jeff V.

Rated 5 out of 5 stars

Merchandise in stock

Merchandise in stock. Sales person paid attention to our needs

January 1, 2023
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Reply from Raymour & Flanigan - Fairfield

Thank you Carl Ali for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Fairfield

Thank you Ermal Cocka for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Excellent service by experienced…

Excellent service by experienced saleswomen

December 18, 2022
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Reply from Raymour & Flanigan - Fairfield

Thank you Ed Muraca for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Dining Set

Our sales person, Mo, not pushy, easy to talk with and extremely helpful!

December 16, 2022
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Reply from Raymour & Flanigan - Fairfield

Thank you Vincentfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

We are customers for life.

We had a great experience when we bought furniture there 16 years ago. So we went back again, we will be returning in the future for a dining room set. Staff is friendly, and the product is worth every penny.

December 14, 2022
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Reply from Raymour & Flanigan - Fairfield

Thank you Amanda Duers for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 4 out of 5 stars

My representative was patient

My representative was patient, helpful and attentive to my needs

December 2, 2022
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Reply from Raymour & Flanigan - Fairfield

Thank you for taking the time to leave a review, Veronica! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great customer service & No Pressure

Great customer service & No Pressure! Great experience!

November 14, 2022
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Reply from Raymour & Flanigan - Fairfield

Thank you Thomas Brisco for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Happy shopper

This store and representative was an awesome experience...Everything was so easy & pleasant

November 12, 2022
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Reply from Raymour & Flanigan - Fairfield

Thank you Maryann Spero for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The salesman was helpful

The salesman was helpful, without being intrusive. He seemed to know when we wanted his help and when to stay back. He gave us information that was needed and offered to check on items we liked. He was not pushy. Farouk Nouaihed was very considerate and answered our questions.
It was a good experience. Hadn't been out furniture shopping in several lyears.

October 28, 2022
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Reply from Raymour & Flanigan - Fairfield

Thank you DebraFrankfor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Bill has helped us in the past

Bill has helped us in the past. He is very helpful and experienced. He is why we continue to shop at Raymour & Flanigan and will always recommend him to our family & friends.

October 18, 2022
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Reply from Raymour & Flanigan - Fairfield

Thank you for your review and recommendation Robert Hruby We are happy to hear that your sales person was professional and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Fairfield

Thank you Miss marilyn dejesus for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

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