Fantastic, from showroom to my living room.Karla, saleswoman,helped me tremendously.After showing her pictures of my home.She helped me change my mind from beige,to marine blue loveseat.Looks great in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Today I shopped at the R&F store in Fairfield, NJ. I had the pleasure receiving assistance from Moynul Islam. He was pleasant, patient, knowledgeable about the products, answered all of my question... See more
Company replied
Our floor person Shams Uddin, was a top shelf individual who guided us through the whole process. He was highly knowledgeable, not pushy, loved his consultive sales style. He was above all honest... See more
Worst service. Instructions not followed, calls not attended to even understand what the issue was, no follow up calls to voicemail, no response to emails. They suddenly send someone to just clean the... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
531 US Highway 46, Suite 100, 7004, Fairfield, NJ, United States
- 9732272868
4.4
Excellent
307 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sales person was very thoughtful for…
Sales person was very thoughtful for letting me be with my friend in discussing all possible thoughts for the piece of furniture I was interested in buying. We must have been there sitting across from the unit of furniture just talking pros and cons, more pros. I want to personally again Thank Henry for having patients and consideration in my long decision in purchasing. I have had good experience through the last few years in choosing Raymour Flanigan as my choice in purchasing furniture . Thank You! Dianne Fritz
October 2, 2025
Thoroughly Answered all my questions…
Thoroughly Answered all my questions and explained additional possibilities
October 1, 2025
Kind words and patience
Kind words and patience. Not too pushy either which I appreciated. Sometimes the client needs some time to browse on their own without being followed constantly.
September 22, 2025
the sales person Juan was very helpful
September 21, 2025
Your sales person Andrea was A 1
Your sales person Andrea was A 1. Superb in every way. Answered every question ! Pointed out special things about items. Made herself available at all times for questions and ideas. She is a gem. In Fairfield NJ store.
September 13, 2025
The associates were very helpful and…
The associates were very helpful and professional
September 8, 2025
The people at the Waterford store was…
The people at the Waterford store was so polite and respectful very nice man and the man that took my order online was great 👍
September 7, 2025
Anna was very helpful and pleasant to…
Anna was very helpful and pleasant to work with. Even though I did not make a purchase I would definitely consider coming back in the future.
September 6, 2025
My wonderful experience …
My wonderful experience was due to Karla’s exceptional performance. Sweet, attentive and informative. No pressure, just pleasant.
September 1, 2025
Salesmen was patient and friendly.
August 31, 2025
We needed to be quick
We needed to be quick. Juan was quick. Let us to the right spot. He was able to pull up what we were looking for.
August 24, 2025
Reply from Raymour & Flanigan - Fairfield
Hello Michael,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Juan was able to assist you efficiently and guide you to exactly what you were looking for. Providing quick and helpful service is something we strive for, and it's wonderful to know we met your expectations.
We appreciate your 5-star rating and look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Furniture shopping.
Michael Grossman was fantastic. Walked us around and showed us exactly what we were looking for he did a great job.
August 13, 2025
Reply from Raymour & Flanigan - Fairfield
Hello Thomas,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Michael provided you with excellent service and helped you find exactly what you were looking for. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Raymour & Flanigan. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The salesman’s help
August 4, 2025
Reply from Raymour & Flanigan - Fairfield
Hello Nicholas,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with our salesman. Providing excellent customer service is a top priority for us, and it's wonderful to know that our team was able to assist you effectively.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Fairfield
Hello Anthony,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received great customer service during your visit. Providing exceptional service is something we strive for, and it’s wonderful to know we met your expectations.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Fairfield
Hello John,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with Mike. Our team takes pride in providing top-notch service, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
the manager worked with us to choose a mattress
the manager worked with us to choose a replacement mattress without breaking the bank and staying as close to budget as possible
July 13, 2025
Reply from Raymour & Flanigan - Fairfield
Hello Valued Customer,
Thank you for taking the time to share your experience with us. We're delighted to hear that our manager was able to assist you in finding a replacement mattress that met your needs and budget. Your satisfaction is important to us, and we strive to provide the best service possible. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Excellent Customer Service Experience
Henry L. was our salesperson and he was knowledgeable of the product we were interested in, and friendly and patient throughout the entire process! We are super excited about our purchase!
July 12, 2025
Unprompted review
Reply from Raymour & Flanigan - Fairfield
Dear Lauryn,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Henry L. was able to assist you with his knowledge and friendly demeanor. It's great to know that you felt supported and informed throughout the process. We hope you enjoy your new purchase and look forward to serving you again in the future.
Warm regards,
The Raymour & Flanigan Team
Fast and quick
Fast and quick. Thoroughly explained the next steps and what should happen during delivery.
July 7, 2025
Reply from Raymour & Flanigan - Fairfield
Hello Donald,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service fast and quick, and that our team was able to thoroughly explain the next steps and what to expect during delivery. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
The Raymour & Flanigan Team
Ahmad is a great salesperson
Ahmad is a great salesperson. This is our third time buying furniture with his help and we will be back again. Highly recommend Raymour & Flanagan for their great selection, quality and service.
July 6, 2025
Reply from Raymour & Flanigan - Fairfield
Hello Jim,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experiences with Ahmad and that you have chosen to return to us for your furniture needs. It's fantastic to know that our selection, quality, and service have met your expectations.
We truly appreciate your recommendation and look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.