Dan was great and helped me pick exactly what I was looking for in a new living room set. Dan was helpful,courteous, friendly & professional
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Excellent experience and total satisfaction with Fischer James the salesperson. James has helped us since January when we went to see him and yesterday 2/16/23 was no exception. Ver happy with his kno... See more
We went in looking for a dining room set. Our sales person Mark was extremely helpful and knowledgeable. Gave us space to look around but stayed close for any questions we had which we appreciated. He... See more
Company replied
My salesperson was helpful, courteous and friendly. She listened to what we were looking for and what we didn’t like. We found a piece that was really perfect and she helped us select the fabric. She... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1645 Broadhollow Road, 11735, Farmingdale, NY, United States
- 6313866968
4.5
Excellent
275 reviews
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Hasn’t replied to negative reviews
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Steve was the best
Steve was the best ! He listened to our requests and gave us the best advice ! He is an asset to your company. Highly recommend his expertise in his field.! We left there feeling awesome.
January 4, 2025
Steven the sales person was tremendous
Steven the sales person was tremendous. He was helpful and knowledgeable without being overbearing.
December 30, 2024
Mark was truly a joy to work with and…
Mark was truly a joy to work with and we felt extremely confident in his opinions.
December 8, 2024
Reply from Raymour & Flanigan - Farmingdale South
Hi Jen,
Thank you so much for your wonderful review! We're thrilled to hear that Mark made your experience enjoyable and that you felt confident in his opinions. We strive to provide the best service possible, and it's great to know that Mark delivered on that promise. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
The manager was helpful
The manager was helpful, considerate, and caring about our needs.
December 4, 2024
Reply from Raymour & Flanigan - Farmingdale South
Dear Donna,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our manager was able to assist you in a helpful, considerate, and caring manner. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!
Best regards,
Ashley F.
The Raymour & Flanigan Team
Courteous and professional.
December 2, 2024
Reply from Raymour & Flanigan - Farmingdale South
Dear William,
Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you found our team courteous and professional. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
Ashley F
The Raymour & Flanigan Team
Steve Grossman is always a delight to…
Steve Grossman is always a delight to work with. Patient and helpful and most importantly NOT PUSHY !
November 30, 2024
Reply from Raymour & Flanigan - Farmingdale South
Hi Robert,
Thank you so much for your wonderful review! We're thrilled to hear that Steve Grossman provided you with such a positive experience. It's great to know that his patience and helpfulness made your visit enjoyable. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Our salesperson Michael
Our salesperson Michael, was very helpful and patient with us We were looking to replace a recliner. He made some suggestions and helped us to find one to match our couches and taste
November 24, 2024
Reply from Raymour & Flanigan - Farmingdale South
Hi Debbie,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Michael was able to assist you in finding the perfect recliner to match your couches and taste. Your satisfaction is our top priority, and it's wonderful to know that Michael's suggestions and patience made a difference. We hope you enjoy your new recliner and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Team
Fatema was amazing
Fatema was amazing, patient and super nice. We came for a mattress and got exactly what we wanted, but we also ended up buying a floor sample
November 22, 2024
Reply from Raymour & Flanigan - Farmingdale South
Dear Jeanick,
Thank you so much for your wonderful review! We're thrilled to hear that Fatema provided you with such a positive experience. It's great to know that you found exactly what you were looking for and even more. We appreciate your business and look forward to serving you again in the future.
Best regards,
Ashley F.
The Raymour & Flanigan Team
There furniture is great quality and…
There furniture is great quality and there fast delivery and efficient. I’ve used them before and am very satisfied.
November 19, 2024
Reply from Raymour & Flanigan - Farmingdale South
Hi Jacqy,
Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you're satisfied with the quality of our furniture and our delivery service. Your positive feedback means a lot to us, and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Checked out couches several weeks ago
Checked out couches several weeks ago, went home to measure and figure out which one I loved the best. Purchased couch online and having it delivered right to my home. Easy peasy!
November 13, 2024
Reply from Raymour & Flanigan - Farmingdale South
Hi Eileen,
Thank you so much for your wonderful review! We're thrilled to hear that you had a smooth and easy experience both in-store and online. Enjoy your new couch, and we hope it brings you comfort and joy for years to come!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Farmingdale South
Hi Mariaelena,
Thank you so much for your wonderful review! We're thrilled to hear that you're so happy with everything. Your satisfaction is our top priority, and it means a lot to us that you took the time to share your experience. If you ever need anything else, feel free to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
R&F A+
I visited R&F and was greeted by Jason G. He was very helpful and respectful to my “space” to look around the showroom. I did purchase a tv console the next day and am deciding on a sleeper sofa. I would recommend R&F for any type of furniture and would as well recommend asking for Jason!
October 27, 2024
Reply from Raymour & Flanigan - Farmingdale South
Hi Eric,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that your sales person was able to assist you effectively and provide the knowledge you needed. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The salesperson
The salesperson, Nicholas Mervash, while encouraging, was not too pushy. While he was never far away, he faded into the background enough for me to be comfortable and take my time. Found a few items to choose from and was happy with my selection.
October 14, 2024
Reply from Raymour & Flanigan - Farmingdale South
Thank you so much, Stella, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Terrible Experience
First bed frame was terrible - instructions unclear and cheap, damaged material. ONLY FIVE BED SLATS, with no notification or heads up that this requires a box spring. Ended up returning it and still got charged $30. Then I take a chance again, and order a bed frame I saw in-person from Raymour & Flanigan. I attempted to reason with the salesperson for some sort of discount after my first experience, but they would not allow any discount. So I ended up ordering it since I thought the quality was worth it this time, despite my first negative impression. First, the order was pushed out for pick-up a week later. Then the day I get the call for pick-up after weeks of this grueling process, I’m told that the bed slats won’t be available for pickup until 5 DAYS LATER. So whats the point of alerting me of the pick-up for my frame when the essential piece for the mattress to go on the bed is not even ready. Very disappointing experience. I wouldn’t be surprised if this bed frame has to be returned after I attempt to assemble it.
October 4, 2024
Reply from Raymour & Flanigan - Farmingdale South
Hi Brandon,
Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered with both bed frames and the inconvenience caused by the unclear instructions, damaged material, and the delay in receiving the bed slats. We understand how frustrating this must have been for you.
We also regret that our team was unable to offer a discount after your initial experience. Your feedback is invaluable, and we will use it to improve our products and services. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer service team at rfcare@raymourflanigan.com.
Thank you for giving us another chance, and we hope to serve you better in the future.
Best regards,
Raymour & Flanigan Customer Care
It was great
It was great! Gus has a very nice and welcoming spirit and he is very professional and on point. I have already told one of my nail spa friends about your establishment😊and to ask for Gus. I love my new mattress with massage😄
September 12, 2024
Reply from Raymour & Flanigan - Farmingdale South
Thank you so much for your review, Berneti! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Steve was wonderful
Steve was wonderful! Helpful, not pushy and easy to work with!
September 14, 2024
Reply from Raymour & Flanigan - Farmingdale South
Hi Tara,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Steve provided you with such excellent service. We strive to create a comfortable and enjoyable shopping experience for all our customers, and it's great to know that Steve hit the mark. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
The gentleman Khalil Woodod
The gentleman Khalil Woodod, was extremely helpful and knowledgeable. Did not hover over me but keep an eye on me and was there when I needed information.
He was a pleasure to work with and even other employees were to when I bought other furniture.
September 9, 2024
Reply from Raymour & Flanigan - Farmingdale South
Dear Kathleen,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Khalil provided you with the perfect balance of assistance and space, making your shopping experience enjoyable. It's wonderful to know that our entire team contributed to your satisfaction during your visit. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Liars and thieves
I will never do business with Raymour & Flanigan again. The salesman lies to your face and the company does nothing. Now I have a bed that I cannot use, and I have to live with for the next thirty days? There warranty is worthless, I will take R&M to small claims court.
September 7, 2024
Unprompted review
Reply from Raymour & Flanigan - Farmingdale South
Dear Vincent,
We are truly sorry to hear about your recent experience with us. Your feedback is very important, and we take it seriously. We apologize for any inconvenience you have faced and understand your frustration. We aim to provide excellent service and it’s clear we fell short in your case. Please reach out to our customer care team at rfcare@raymourflanigan.com so we can better understand the situation and work towards a resolution. Thank you for bringing this to our attention.
Sincerely,
Raymour & Flanigan Customer Care Team
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