Raymour & Flanigan - Farmingdale South Reviews 

275
TrustScore 4.5 out of 5

4.5

1645 Broadhollow Road, 11735 Farmingdale, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dan was great and helped me pick exactly what I was looking for in a new living room set. Dan was helpful,courteous, friendly & professional

Rated 5 out of 5 stars

Excellent experience and total satisfaction with Fischer James the salesperson. James has helped us since January when we went to see him and yesterday 2/16/23 was no exception. Ver happy with his kno... See more

Rated 5 out of 5 stars

We went in looking for a dining room set. Our sales person Mark was extremely helpful and knowledgeable. Gave us space to look around but stayed close for any questions we had which we appreciated. He... See more

Company replied

Rated 5 out of 5 stars

My salesperson was helpful, courteous and friendly. She listened to what we were looking for and what we didn’t like. We found a piece that was really perfect and she helped us select the fabric. She... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1645 Broadhollow Road, 11735, Farmingdale, NY, United States

  • 6313866968

4.5

Excellent

TrustScore 4.5 out of 5

275 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(275)

4,123 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Raymour & Flanigan saleslady Helped…

The Raymour & Flanigan saleslady Helped us pick everything; we needed for our new apartment. Bedroom set, sofa & kitchen Table. Again, thank you, Michelle, 5-star service and recommended.

May 26, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hello,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Michelle was able to assist you in finding everything you needed for your new apartment. Providing exceptional service is our top priority, and it's great to know that Michelle delivered a 5-star experience for you. We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I have bought my furniture from Raymour…

I have bought my furniture from Raymour and Flanigan last 25 years. The experience that I had today with your sales representative. Mark Messer was extremely pleasant ,knowledgeable, and extremely .Not only was Mark patient. He was very respectful of our concerns about purchasing the most beautiful bedroom set that we purchased.Thank you Mark😊

May 23, 2025
Unprompted review
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Dear Lori,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Mark provided you with such a pleasant and knowledgeable service during your recent visit. It's always our goal to ensure our customers feel respected and supported in making the best choices for their homes.

We truly appreciate your loyalty over the past 25 years and are delighted that you found the perfect bedroom set. Your kind words and 5-star rating mean a lot to us and will certainly be shared with Mark and the rest of our team.

Thank you once again for your continued trust in Raymour & Flanigan. We look forward to serving you for many more years to come!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Chris was great

Chris was great, helpful, professional and patient.

May 5, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hello Linda,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Chris was able to assist you in such a helpful, professional, and patient manner. Providing excellent service is our top priority, and it's wonderful to know that Chris made your visit a positive one.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our sales person was very accommodating…

Our sales person was very accommodating and knowledgeable. No pressure. It was a great experience!

May 2, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hello Marion,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had a great experience with us and that our salesperson was accommodating and knowledgeable. It's important to us that our customers feel comfortable and never pressured during their shopping experience. We truly appreciate your kind words and your 5-star rating. If you need any further assistance or have any questions in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Client experience matters

Our salesman Mike was very patient and explained everything in great detail to help with our purchase.

April 20, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Dear Omar,

Thank you for taking the time to share your experience with us! We are delighted to hear that Mike provided you with patient and thorough explanations during your purchase. Delivering exceptional service is our highest priority, and we’re pleased to know that Mike met your expectations.

We sincerely appreciate your 5-star rating and your kind feedback. If you have any further questions or need assistance in the future, please feel free to reach out.

Warm regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Khalil was professional and helpful.

Khalil was professional and helpful.

April 6, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hello Joseph,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that Khalil was able to provide you with professional and helpful service during your visit. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Had a great experience with our sales…

Had a great experience with our sales person.

April 14, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hello Annemarie,

Thank you for sharing your positive experience! We’re delighted to hear about your great interaction with our salesperson. Excellent customer service is our priority, and your feedback means a lot to us.

If you need anything else or have future furniture needs, feel free to reach out. We look forward to helping you again!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

SUPERB SALESMAN

We had the most wonderful salesman, Michael Tran -- patient, kind, knowledgeable about what we were looking for. This is someone who goes the extra mile for you and guides you through the whole process. The store in Farmingdale is very professional and we felt very confident with Raymour and the entire operation-- very well organized. We will always go back for our furniture and mattress needs.

March 29, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hello Laura P,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Michael Tran provided you with exceptional service and that you felt confident and well taken care of during your visit to our Farmingdale store. It's fantastic to know that our team's professionalism and organization made a positive impression on you.

We truly appreciate your kind words and your loyalty to Raymour & Flanigan for your furniture and mattress needs. We look forward to welcoming you back in the future and continuing to provide you with the excellent service you deserve.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The employee was very helpful

The employee was very helpful. Thank you Steven Grossman

March 12, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hello Marc,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Steven was able to assist you effectively. Providing excellent service is our top priority, and it's wonderful to know that Steven met your expectations. If there's anything else we can do for you, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The whole shopping experience was perfect!

The whole shopping experience was perfect!
Stephen Weldon, Consultant, is friendly, knowledgeable, professional and concerned for our specific needs. Many Thanks

December 30, 2024
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hello Ellen,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your shopping experience at Raymour & Flanigan was perfect. It's fantastic to know that Stephen provided you with friendly, knowledgeable, and professional service, and that he was attentive to your specific needs.

Your satisfaction is our top priority, and your kind words truly mean a lot to us. We look forward to welcoming you back to our store in the future and assisting you with any of your home furniture needs.

Many thanks once again for your review!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great service

Great service

March 4, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hello Rocco,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. Providing exceptional service is something we strive for every day, and your kind words mean a lot to our team.

If you have any further comments or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

We had such great customer service and friendly salesperson

We had such great customer service and friendly sales experience with Nick M. Nick helped us pick out some beautiful furniture and answered all our questions. The best part was how helpful he and the entire team was in getting our furniture delivered when it was needed and much quicker than expected. I look forward to purchasing additional furniture from Nick and R&F in the future.

February 19, 2025
Unprompted review
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hi William!

Thank you so much for sharing your amazing experience with us! We're so happy to hear that Nick provided you with fantastic customer service and helped you find beautiful furniture that fits your needs. It’s awesome to know that the delivery process went above and beyond your expectations too!

Warm regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Great buying experience

No pressure by salesman. Very knowledgeable about the products we asked about.

February 18, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hello Bob,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you felt no pressure from our sales team and that they were able to provide you with the knowledge you needed about our products. Our goal is to ensure every customer feels comfortable and well-informed during their visit. We truly appreciate your 5-star rating and look forward to assisting you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very helpful salesperson

Very helpful salesperson

February 9, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hello Robert,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was very helpful during your visit. Providing excellent customer service is a top priority for us at Raymour & Flanigan, and it's wonderful to know we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jason Goldfarb was very nice

Jason Goldfarb was very nice. Not pushy at all.
We purchased the living room set that night

February 9, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hi Julie,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jason Goldfarb provided you with a pleasant and pressure-free shopping experience. It's wonderful to know that you found the perfect living room set that night.

Best regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687

Rated 5 out of 5 stars

Great Service

Nick was very knowledgeable and we very friendly, overall a very good experience

February 8, 2025
Raymour & Flanigan - Farmingdale South logo

Reply from Raymour & Flanigan - Farmingdale South

Hi Heriberto,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Nick was able to provide you with knowledgeable and friendly service. It's wonderful to know that you had a very good experience at Raymour & Flanigan. We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687

Rated 1 out of 5 stars

Mattress sales comfort guarantee is not…

Mattress sales comfort guarantee is not as described. You must replace mattress with equal or higher value mattress even when you might be shopping for a specific mattress type like a split head king where they do not stock others of equal value. All competitors in this space this is not their policy for mattress sales.

Long time customer (15 years) and recommended previously Raymour to friends and family. If this situation is not resolved this will be my last interaction/recommendation for Raymour and Flanigan.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

He was not pushy

He was not pushy. I think he spoke the truth. He was just very pleasant to work with. and if I have to buy anything more, I will go back and see Nick.

February 1, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look