Dan was great and helped me pick exactly what I was looking for in a new living room set. Dan was helpful,courteous, friendly & professional
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Excellent experience and total satisfaction with Fischer James the salesperson. James has helped us since January when we went to see him and yesterday 2/16/23 was no exception. Ver happy with his kno... See more
We went in looking for a dining room set. Our sales person Mark was extremely helpful and knowledgeable. Gave us space to look around but stayed close for any questions we had which we appreciated. He... See more
Company replied
My salesperson was helpful, courteous and friendly. She listened to what we were looking for and what we didn’t like. We found a piece that was really perfect and she helped us select the fabric. She... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1645 Broadhollow Road, 11735, Farmingdale, NY, United States
- 6313866968
4.5
Excellent
274 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Wonderful shopping experience!
We had a wonderful experience shopping with Glenn. He assisted us along with Rich. They guided us through our choices with professional knowledge of their merchandise. I highly recommend stopping in for any furniture and bedding needs.
March 8, 2026
Roberta from Raymour and Flanigan
We recently worked with Roberta from customer service regarding a button that ripped on a sectional we purchased about a year ago from the White Plains location. She was incredibly knowledgeable, extremely thorough, and very attentive throughout the entire process. She was truly an absolute pleasure to deal with — such a kind soul. It feels great knowing that this issue will be properly taken care of. We’re very grateful for her outstanding service.
March 1, 2026
Unprompted review
I had a difficult time finding a number…
I had a difficult time finding a number to call for fixing my recliner. Too many choses to find the correct person to speak to. But after being connect I had a very nice representative that walked me through everything
February 20, 2026
Review
The product broke within the first 5 months. Called and spoke with someone that gave me the number to call to have it fixed. I called them, nobody answered. Left a message for them to call me. Nobody ever called me back. Did this 3 times. Nobody ever callled me back so I drove out to the store where I bought it. They called the place that does the repairs and a day later, they called me back. Took a week for someone to show up at my house just for them to tell me they have to order a part. Been waiting a few weeks and I haven't heard a word from them.
February 7, 2026
1st promised delivery date was missed
1st promised delivery date was missed. I was told the mattress was delayed by the manufacturer.
2nd promised delivery date was missed. I was told MY mattress was damaged and it would be delivered a week later. Then I received a call that it would be delivered to your warehouse the next day. Lot of misinformation.
January 11, 2026
Great customer service
My sales representative Mark Lesser answered all my questions and helped pick out the right couch and loveseat for my needs. Great customer service
January 11, 2026
We’ve greeted by MO ZAIDI
We’ve greeted by MO ZAIDI. He’s very friendly and very professional, and we purchased our living room furniture with him very pleased
January 8, 2026
Working with Mark Lesser
September 15, 2025
We weren't pressured to buy anything
We weren't pressured to buy anything. Nick was very helpful with choosing a bedroom set within out budget and what we needed and wanted .. His suggestions we very helpful
September 2, 2025
I bought livingroom set almost 5 years…
I bought livingroom set almost 5 years ago also bought platinum coverage , and was told never have worry about furniture u have insurance ,, well I had serviceman here on loveseat cushion now sinking in he then puts half inch foam, I paid all that money for a piece of foam to fix it.. I contact customer service ask for new core was advise that is how they fix it .they claim it is not covered under the insurance Do not buy insurance they find ways to not replace furniture cust service rep was no better,,, doesn’t pay yo buy expensive furniture and insurance
August 25, 2025
Unprompted review
Reply from Raymour & Flanigan - Farmingdale South
Dear Anna Marie,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had with your living room set and the service you received. It's important to us that our customers feel confident in their purchases and the protection plans they choose.
We understand your frustration regarding the repair process and the coverage of your insurance plan. Our goal is to ensure that all issues are resolved to our customers' satisfaction, and it seems we fell short in your case.
Please reach out to our customer service team at your earliest convenience at rfcare@raymourflanigan.com, and provide them with your purchase details. We are committed to addressing your concerns and improving your experience with us.
Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust.
Sincerely,
The Raymour & Flanigan Team
Mark our salesman was extremely…
Mark our salesman was extremely knowledgeable and so helpful. Great prices and quality furniture.
July 28, 2025
Reply from Raymour & Flanigan - Farmingdale South
Hello Kim,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Mark was able to assist you with his knowledge and helpfulness. It's great to know that you found our prices and furniture quality to your satisfaction. We truly appreciate your 5-star rating and look forward to serving you again in the future.
Best,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Farmingdale South
Hello Jenny,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us. Our team strives to provide excellent service, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Michelle the sales rep was very helpful…
Michelle the sales rep was very helpful patient and understanding.
July 6, 2025
Reply from Raymour & Flanigan - Farmingdale South
Hello Tom,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Michelle was able to assist you in such a helpful, patient, and understanding manner. Providing excellent customer service is a top priority for us, and it's wonderful to know that Michelle made your visit a positive one.
If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Farmingdale South
Hello Matt,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you consistently have a great experience with Steven. Providing excellent service is our top priority, and it's wonderful to know that Steven has been able to meet your expectations. We truly appreciate your feedback and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Every piece of furniture I’ve ever…
Every piece of furniture I’ve ever bought is at Raymour and Flanagan and I’ve been satisfied every time. The furniture here is always beautifully crafted with such high elegance but most importantly of all very strong and sturdy. The only reason I change my furniture is because my children has outgrown them. The customer service is great. I’ve only returned one thing that I bought and that’s because I wasn’t fond of the size and got reimbursed very quickly.I’m giving you guys a 4 star because I just want to see what else you guys have up you’re sleeves.
July 1, 2025
Reply from Raymour & Flanigan - Farmingdale South
Hi Marie Desire,
Thank you for sharing your experience with us. We’re happy to hear that you are pleased with the quality and style of our furniture. It’s great to know that our pieces have been part of your home as your family has grown.
We also appreciate your kind words about our customer service and are glad your return process went smoothly. Your feedback is very important to us, and we always aim to improve and surprise our customers with new and exciting products.
We look forward to having you back to see what we have available. If you’re looking for something specific or have any suggestions, please feel free to reach out. Thank you again for your support and for being a valued member of the Raymour & Flanigan family.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Great timely communication and clarity.
June 13, 2025
Reply from Raymour & Flanigan - Farmingdale South
Hello Chris,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you appreciated our timely communication and clarity. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Very easy to navigate the site to find…
Very easy to navigate the site to find the item you are looking for. Will be using it again.
June 4, 2025
Reply from Raymour & Flanigan - Farmingdale South
Hello Betty,
Thank you so much for your wonderful review! We're thrilled to hear that you found our website easy to navigate and that you were able to find what you were looking for. It's great to know that you plan to use our site again in the future. If you have any questions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Best,
The Raymour & Flanigan Team
Was patient with me when l was making…
Was patient with me when l was making decision. What he didn't tell me was that the protection plan was just for 5 years.and the cost ..l was shocked when l saw my invoice when l got home.
May 27, 2025
Reply from Raymour & Flanigan - Farmingdale South
Dear Valerie,
Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated the patience of our team during your decision-making process. However, we regret any miscommunication regarding the details of the protection plan and its cost. Your experience is important to us, and we strive to ensure all aspects of our services are clearly communicated.
Please feel free to reach out to us directly if you have any further questions or if there's anything else we can assist you with. We value your input and look forward to serving you better in the future.
Best,
The Raymour & Flanigan Team
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