Raymour & Flanigan - Fmdalenorth Reviews 

211
TrustScore 4.5 out of 5

4.6

2005 Broadhollow Road, 11735 Farmingdale, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

The two gentlemen that came to my house were prompt and even called in advance to let me know what time they would arrive.This is important since there is no guessing about arrival time. They were bot... See more

Rated 5 out of 5 stars

Aino at the Farmngdale location was so helpful, and went out of her way to straighten out some glitches in our purchases!

Rated 2 out of 5 stars

I purchased a dresser ($950) and a bedframe ($67). The salesperson insisted on writing two (2) orders, the consequence of which was that I paid $1200 for the dresser and $165 for the bed frame!... See more

Rated 5 out of 5 stars

We entered the store looking for a particular style of table and chairs, but after looking through your extensive selection, we didn't find anything that matched our criteria. We were about to leave... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2005 Broadhollow Road, 11735, Farmingdale, NY, United States

  • 6317688243

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

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4.6

All reviews

(211)

3,983 reviews in the last 12 months

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Rated 5 out of 5 stars

Very easy and great help from Steve.

Very easy and great help from Steve.

January 24, 2025
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Catherine, thank you for your feedback! We’re so glad to hear that Steve made your experience easy and helpful. We’ll be sure to pass along your kind words to him. If you need anything else, feel free to reach out—we’re here to help!

Thank you,

Raymour and Flanigan

Rated 5 out of 5 stars

Great experience

Steve our salesperson is the best in the business. A true pleasure to work with.

January 19, 2025
Raymour & Flanigan - Fmdalenorth logo

Reply from Raymour & Flanigan - Fmdalenorth

Hello Ray Z,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Steve provided you with such an exceptional experience. Our team takes great pride in delivering top-notch service, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very knowledgeable sales person made…

Very knowledgeable sales person made the process quick and easy !

January 9, 2025
Raymour & Flanigan - Fmdalenorth logo

Reply from Raymour & Flanigan - Fmdalenorth

Hello Salvatore Sciacca,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our knowledgeable sales person made your shopping process quick and easy. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.

If you have any further questions or need assistance, feel free to reach out to us at +1 631-768-8243 or visit our showroom at 2005 Broadhollow Road, Farmingdale, NY. We look forward to serving you again soon!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Michael Lerner is areal ppro

Michael Lerner is a real pro and I trust him which is saying a lot in the furniture business. I also did not realize that Raymour and Flanigan is the largest furniture retailer in the Northeast and not some publicly traded company removed from the customer and more focused on a balance sheet

December 23, 2024
Rated 5 out of 5 stars

Shopping for a recliner

Our visit to your Farmingdale location was to find a power lift recliner. We were greeted by your salesman, Jonny A. He was knowledgeable and personable. He listened to what I wanted in a recliner and he showed me several different models. It was an easy and enjoyable experience and I expect delivery tomorrow.

December 16, 2024
Rated 5 out of 5 stars

Salesperson Eric

Salesperson Eric

December 7, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Toni,

Thank you so much for taking the time to leave a review! We're thrilled to hear that you had a great experience with Eric. We strive to provide excellent service, and it's wonderful to know that Eric met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great salesperson

Erick was very helpful & gave all the information needed. I went the next day to show my husband the couch I wanted but couldn't decide on a matching recliner. My daughter told me, "just ask Eric. I trust him".

November 29, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Melissa,

Thank you so much for sharing your wonderful experience with Erick! We're delighted to hear that he provided you with all the information you needed and made such a positive impression on your daughter as well. It's great to know that you felt confident in returning to our store. If you have any further questions or need more assistance in choosing the perfect recliner, please don't hesitate to reach out. We look forward to helping you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Professional attention

Professional attention

November 26, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Jack,

Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you received professional attention during your visit. Our team strives to provide the best service possible, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sal is a wonderful salesman to work…

Sal is a wonderful salesman to work with! He went above and beyond to help us choose our new mattress!

November 18, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Dear Susan,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Sal provided you with exceptional service and helped you find the perfect mattress. We will be sure to pass along your compliments to him. Enjoy your new mattress, and we look forward to serving you again in the future!

Best regards,
Ashley F.
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Great sale people.

November 10, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Tom,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our sales team. We strive to provide excellent service to all our customers, and it's wonderful to know we hit the mark with you. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 1 out of 5 stars

Unfortunately A very bad experience

Unfortunately, my experience was very disappointing. The salesman and the manager during the purchase were polite and professional and very helpful.

However, the mattress we purchased was defective and needed to be returned but only After a technician came to my home and measured the defect.

I then went back to the store to discuss a replacement and was informed that I would have to come back A third time because that transaction required a manager, and I would need to make an appointment.

I made an appointment and showed up on time and went to the courtesy desk or customer service desk there were other customers online. There was only one customer service employee, and I was told I had to wait for my turn.

All I wanted was for the customer service representative to inform the manager that I was there for the appointment. I was told that it was Company policy And I had to wait my turn merely have the customer service rep to pick up the phone and inform the manager that I was there for the scheduled appointment.

I had already been inconvenienced twice by a Having been sold a defective Mattress Then needing to schedule a home visit for a technician technician to confirm that it was defective, then going to the showroom and being advised that a manager was not available and I had to return, and then upon my return with a scheduled an appointment the employee was unwilling to merely announce that I was in the store for my scheduled appointment.
So I was forced to wait for the other customers to finish and even then I had to wait for the manager to meet with me quite a bit after my scheduled appointment.

Needless to say, my Raymore Flanagan experience was not a happy one

October 11, 2024
Rated 5 out of 5 stars

Easy

Easy, comfortable, price
All sales reps said “hello or smiled “

October 14, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hi John,

Thank you so much for your wonderful review! We're thrilled to hear that you had an easy and comfortable shopping experience with us. It's great to know that our sales reps made you feel welcome with their greetings and smiles. We hope you enjoy your new furniture and look forward to seeing you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jonny who helped us was wonderful

Jonny who helped us was wonderful

October 14, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Thank you so much for your review, Kristin! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Miss

The representative was professional, friendly and knowledgeable.

September 30, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Thank you so much for your review, Stephany! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very professional and high quality

Sales person was not stereotypical high pressure. Very patient and attentive to our needs and budget. Still waiting for product to be delivered. Hope it comes on time and in perfect condition

September 29, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hello New customer We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Great service

Great service, great salesman, and most importantly not Overly pushy. Allowed my wife and kids enough time to sit on every couch before making their decision, fast and easy check out and delivery in 3 days, cant ask for much more!

September 22, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hello Michael Cella We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

I found what I wanted.

I knew what I wanted and the sales associate held me to buy just what I needed.

August 30, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Dear Jeanette,

Thank you so much for your wonderful review! We're thrilled to hear that our sales associate was able to assist you in finding exactly what you needed. Your satisfaction is our top priority, and it's great to know that we met your expectations. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

The sakes girl was very helpful would…

The sakes girl was very helpful would certainly go there again in the future if she wa the sales rep

August 25, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Dear Maureen,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our sales representative. It's great to know that her assistance made your visit enjoyable. We look forward to welcoming you back in the future and providing you with the same level of service.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

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