Raymour & Flanigan - Fmdalenorth Reviews 

211
TrustScore 4.5 out of 5

4.6

2005 Broadhollow Road, 11735 Farmingdale, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

The two gentlemen that came to my house were prompt and even called in advance to let me know what time they would arrive.This is important since there is no guessing about arrival time. They were bot... See more

Rated 5 out of 5 stars

Aino at the Farmngdale location was so helpful, and went out of her way to straighten out some glitches in our purchases!

Rated 2 out of 5 stars

I purchased a dresser ($950) and a bedframe ($67). The salesperson insisted on writing two (2) orders, the consequence of which was that I paid $1200 for the dresser and $165 for the bed frame!... See more

Rated 5 out of 5 stars

We entered the store looking for a particular style of table and chairs, but after looking through your extensive selection, we didn't find anything that matched our criteria. We were about to leave... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2005 Broadhollow Road, 11735, Farmingdale, NY, United States

  • 6317688243

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

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4.6

All reviews

(211)

3,983 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy & fast shopping online

Easy & fast shopping online. The loading experience is very fast too which I love. The only issue I had was it said one to two weeks for delivery to their showroom and then when I checked out it said 3 to 7 weeks so I am hoping it’s one to two weeks because I need it before 3 to 7 weeks.

August 24, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Lisa,

Thank you for taking the time to share your experience with us! We're delighted to hear that you found our online shopping process easy and fast, and that you appreciated the quick loading times on our website. We understand how important timely delivery is, and we apologize for any confusion regarding the delivery timeframe. Your feedback is valuable, and we'll make sure to review this to improve our communication. If you have any further questions or need assistance, please don't hesitate to reach out. We hope your new furniture arrives promptly and meets your expectations!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent customer service

We had made purchases with this associate a couple of years ago and looked for her for this purchase, she went out if her way to assist us and to be sure we were happy with our choices

August 21, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Dear Bill,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our associate was able to assist you once again and ensure you were happy with your choices. It's always wonderful to see returning customers, and we truly appreciate your loyalty. If there's anything else we can do for you in the future, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Experience

Greetings by showroom manager(Paola) explained details (colored tickets)pertaining to Labor Day sales currently going on. Sales Rep Jay, very informative!

August 18, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Dear Glenn,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Paola and Jay provided you with excellent service and detailed information about our Labor Day sales. It's wonderful to know that their efforts contributed to your satisfaction. We look forward to assisting you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

In and out fast

In and out fast
Easy to track

August 9, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Dear Barbara,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a quick and efficient experience with us. Our team strives to make the shopping process as smooth as possible, and it's great to know we met your expectations. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Everything went smoothly.

Everything went smoothly.

August 6, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Joe,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that everything went smoothly with your experience. If you ever need anything else or have any questions, feel free to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jackie was an absolute pleasure in…

Jackie was an absolute pleasure in helping us pick out our couch and loveseat. She is very knowledgeable and considerate of our home needs.

July 23, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Dear Sal and Joan,

Thank you so much for your wonderful review! We're thrilled to hear that Jackie was able to assist you so effectively in selecting your couch and loveseat. It's great to know that her knowledge and consideration made your shopping experience a pleasure. We hope you enjoy your new furniture and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Lots of types and configurations of…

Lots of types and configurations of couches to try out and evaluate

July 7, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hi, Rob. Thanks for sharing this 5-star rating. We hope to see you again soon, thank you for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

Guess I still hate being met at the…

Guess I still hate being met at the door by someone trying to sell me stuff. Wish they’d wait till you’re ready.
Wants to make me turn around and walk out.
Salesman was a good guy really didnt have to do much we knew pretty much what we wanted.
Overall not a bad experiance

May 27, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hello frank Thank you for leaving this 4-star rating! We're glad you had a great experience with us!

Rated 5 out of 5 stars

Great customer service & good deals

Great customer service and good deals

May 28, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hello King Yee! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Perfect sales person

Great help finding my furniture choice.

May 19, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Thank you so much for your review, Nola! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

No problems

Prompt, professional

May 2, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Thank you, Mila, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Our sales person

Our sales person, Christina Mosquera was fantastic. She was extremely knowledgeable and listened to our needs helping us make a decision we are excited about. She took her time and offered us many options to complete our design. We highly recommend her.

May 5, 2024
Rated 5 out of 5 stars

Wonderful salesperson

Wonderful salesperson. She was very helpful in finding the correct mattress for me. She was thorough and knowledgeable and found the on-line bed I wanted.Was excellent with all the information details.

May 1, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Thank you so much for your review, Madeline! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

No pressure atmosphere

Very comfortable, no pressure atmosphere. Salesperson, Michael, was kind and helpful.

March 3, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Thank you so much for your review, Carol! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The place to go for quality furniture!

The customer service team is always polite and helpful and the furniture is of high quality! Raymour & Flanigan is my "go-to" place for all of my furniture needs! 😊

March 29, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hello Carol Ruda! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Excellent knowledgeable sales person

Excellent knowledgeable sales person. Steve

March 21, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Thank you so much for your review, Myrna! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

So far so good

So far, I’m completely satisfied. My mattress was ordered online and will be delivered tomorrow. So far so good.

March 8, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Thank you, Melodie, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great experience

Sal helped us find the right sofa and explained everything to us.

March 7, 2024
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Reply from Raymour & Flanigan - Fmdalenorth

Hello Larry W.! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

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