The two gentlemen that came to my house were prompt and even called in advance to let me know what time they would arrive.This is important since there is no guessing about arrival time. They were bot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Aino at the Farmngdale location was so helpful, and went out of her way to straighten out some glitches in our purchases!
I purchased a dresser ($950) and a bedframe ($67). The salesperson insisted on writing two (2) orders, the consequence of which was that I paid $1200 for the dresser and $165 for the bed frame!... See more
We entered the store looking for a particular style of table and chairs, but after looking through your extensive selection, we didn't find anything that matched our criteria. We were about to leave... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2005 Broadhollow Road, 11735, Farmingdale, NY, United States
- 6317688243
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service w bob from sales.
Roseanne Rush & Lisa went above &…
Roseanne Rush & Lisa went above & beyond and were so friendly & professional. They had a lot of patience in helping me make a decision.
Thank You,
Paula Finn

Reply from Raymour & Flanigan - Fmdalenorth

Reply from Raymour & Flanigan - Fmdalenorth
Jason Wellington
Jason Wellington, our sales rep was absolutely amazing! He was so kind, patient, knowledgeable, and personable. He is the reason we stopped shopping around at other furniture stores and purchased our new couch and entertainment center there.

Reply from Raymour & Flanigan - Fmdalenorth
Steve was awesome.
Steve was awesome. He was very knowledgeable of all products. He took the time and explained the features of each item. That is why I made my purchase and delivery was the next day. I will come back to purchase more items .

Reply from Raymour & Flanigan - Fmdalenorth
The sales person Bob was very helpful
The sales person Barb was very helpful. He showed me exactly what I was looking for and the sales process was Swift and easy.

Reply from Raymour & Flanigan - Fmdalenorth

Reply from Raymour & Flanigan - Fmdalenorth
I still have not received my furniture
I still have not received my furniture. I ordered a brand new sofa and it was on back order and I received three different emails and they keep on changing the date of arrival. The last email I received stated I will not be getting my furniture till January 2022 now. This is not a good way to do business!!!!
It's always a pleasure dealing with the…
It's always a pleasure dealing with the team at Raymour & Flanigan. My salesman Robert Bunnenberg was so very helpful and went the extra mile to ensure that the furniture would be able to be moved into a tight basement space as well as keeping me informed on delivery of my custom order. Working with him was a true pleasure.

Reply from Raymour & Flanigan - Fmdalenorth

Reply from Raymour & Flanigan - Fmdalenorth
Eric
Eric, our salesman in Lake Grove, was extremely nice and very patient with us as we looked at many couches together. He made our experience shopping for furniture easy.
Our representative Frank was extremely…
Our representative Frank was extremely knowledgeable, patient and kind. He took his time with us and helped us select the best mattress in our price range.
Thank you for a great experience.
Incorrect in-stock dates
I was told the item would be back in stock next day. Purchased it and now find out the item is not in stock for another 3 weeks, or so.
Great Selection; Great Customer Experience
We visited our local Raymour & Flanigan store to purchase a TV console that we had previously noticed on-line. Our sales associate was friendly and knowledgeable, expediting our store visit. We're looking forward to delivery of our new furniture in ten days' time. It should fit perfectly with our 55" flat screen!
Toni was very helpful and knowledgeable…
Toni was very helpful and knowledgeable
She took her time to answer any questions
We asked
Michael was very helpful
Michael was very helpful, I just wish the stores prices hadn’t gone up. I bought the same end table I purchased about a year ago and it was much more expensive than it had previously been.
Terrible online shopping experience. Will not shop with Raymour and Flanagan again after being a customer for many years.
I was told my items were in stock and that my order would be delivered on Saturday July 17th.
Once I paid and completed it online I then received an email saying the items are not in stock and the delivery date would now be the end of August.
Besides that, you keep me connected to this old mail when I clearly purchased on line with my new last name and my new email.
Your company is in no way capable of keeping up with the online furniture stores. You cannot handle keeping track of inventory or orders.
I am so disgusted. I feel as if I was hooked in by a false promise.
I am writing this while on hold cancelling my 2 orders completely, one of which they are unable to locate the order.
There are so many red flags here I will never again have the confidence to order even lamp from Raymour and Flanagan.
*the only positive thing I can say is that Diedre in hybrid sales was very helpful trying to make sense of it all for me and to cancel my order. In fact, I almost decided to repurchase one of the items through her, but in all honestly the lack of confidence in your overall company won.
I would give Raymour and Flanagan zero stars if it were an option. I would give Diedre 4 1/2
I
Great Sales Rep!
Our sales rep, Eric Kemesies, was knowledgeable, patient, professional and very courteous. He showed us several recliners and demonstrated the functionality of each one. As he was completing a sales receipt for a particular recliner, we changed our minds and selected a different one. Eric complimented us on our new choice and completed the transaction immediately. This was a stress-free shopping experience thanks in large part to Eric. If and when we return to this store, we hope to deal with Eric again.

Reply from Raymour & Flanigan - Fmdalenorth
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







