Raymour & Flanigan - Fmdalenorth Reviews 

211
TrustScore 4.5 out of 5

4.6

2005 Broadhollow Road, 11735 Farmingdale, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

The two gentlemen that came to my house were prompt and even called in advance to let me know what time they would arrive.This is important since there is no guessing about arrival time. They were bot... See more

Rated 5 out of 5 stars

Aino at the Farmngdale location was so helpful, and went out of her way to straighten out some glitches in our purchases!

Rated 2 out of 5 stars

I purchased a dresser ($950) and a bedframe ($67). The salesperson insisted on writing two (2) orders, the consequence of which was that I paid $1200 for the dresser and $165 for the bed frame!... See more

Rated 5 out of 5 stars

We entered the store looking for a particular style of table and chairs, but after looking through your extensive selection, we didn't find anything that matched our criteria. We were about to leave... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2005 Broadhollow Road, 11735, Farmingdale, NY, United States

  • 6317688243

4.6

Excellent

TrustScore 4.5 out of 5

211 reviews

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4.6

All reviews

(211)

4,005 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We went to purchase a new living room…

We went to purchase a new living room and dining room set, we were treated nicely and our salesperson was very patient with us as we were making our selections. He was very helpful in showing us what we were describing to him and making it easy for us to make our choices. We have bought from R&F in the past and will always be a repeated customer.

June 12, 2021
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Kenneth! We want to thank you for taking the time to tell us about your experience! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

Mackenzie Welch Was great!

Mackenzie Welch Was great! Explained everything I needed to know and answered all my questions.

May 31, 2021
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Janice! Thank you for your fabulous review! We appreciate you shopping with us! -CE

Rated 1 out of 5 stars

I ordered a dresser

I ordered a dresser. They convinced me to have it delivered rather than pick it up. It came bubble wrapped. Upon opening it had a scratch and two blemishes, one the size of a quarter, the other the size of a dime. No big deal for the delivery guys but when you are paying top dollar for new, you should get new; damage free. I called the store no answer. 45 minutes later someone picks up who promises someone will call me back to set up redelivery. Cricket's!!! I'll take my business elsewhere after this experience.

May 30, 2021
Rated 5 out of 5 stars

Faith was kind

Faith was kind, courteous, helpful and professional!

May 24, 2021
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Christopher! We are so glad to see your visit to our store was pleasant. Have a great day! -CE

Rated 5 out of 5 stars

My salesperson was very knowledgeable…

My salesperson was very knowledgeable and helpful in the mattress section and with recliner sofa.

May 19, 2021
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Sheila! It's great to see your experience with us was enjoyable! We hope to see you again soon! -CE

Rated 5 out of 5 stars

Prompt to the schedule provided

Prompt to the schedule provided. All setup and ready to go!

May 15, 2021
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Irene! It's great to see you enjoyed shopping for furniture with us. We appreciate you shopping with us!

Rated 5 out of 5 stars

Our salesman

Our salesman, George, was AMAZING!!

May 3, 2021
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Reply from Raymour & Flanigan - Fmdalenorth

Hello Stacy! Thanks so much for the kind words! Thank you for shopping with us!

Rated 5 out of 5 stars

James Fisher was excellent

James Fisher was excellent, not pushy, very professional and helpful with suggestions. I haven't received my order yet so I can't comment on that part of my rating but the in store experience was very good.

April 22, 2021
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Reply from Raymour & Flanigan - Fmdalenorth

Hi John! Thanks so much for taking the time to leave us such a well-thought-out review about your shopping experience! We look forward to seeing you again in the near future!

Rated 5 out of 5 stars

Happy

Sal was very nice we left and came back after making a decision and he was there to greet us again, We are long time Raymour and Flanigan customers and always happy with purchases. Can’t wait to get our new couch delivered this week.

April 11, 2021
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Trina! Thanks for taking the time to leave us such an incredible review! Have a great day!

Rated 5 out of 5 stars

Just a smooth easy experience from…

Just a smooth easy experience from start to finish, great selection, reasonable prices , and Steve Grossman was a very helpful, knowledgeable salesman to help complete the process

March 29, 2021
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Mike! It's nice to see your experience at Raymour & Flanigan was enjoyable! Have a great day! -MR

Rated 5 out of 5 stars

Wonderful salespeople

Our salesperson at the route 110 store was fabulous! She was so helpful! We can’t wait to get our furniture! Our salesperson for our family room couches and chairs in Westbury was wonderful too!

March 16, 2021
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Len! Thank you for telling us about your experience. We look forward to seeing you again in the near future! -MR

Rated 2 out of 5 stars

White glove service

Let’s start by saying I have purchased over $5000 worth of furniture in the last year or so from Raymour & Flanigan. I ordered a mattress with white glove service and the delivery guys just dropped the mattress in my house and left. They would not take the old mattress and did not take the wrapping from the new mattress. So now I have a king size mattress and two box springs in my back yard. I guess now in the spring time I could lay out at night in my yard on my old Mattress and stargaze.... Also trying to contact someone is ridiculous, push all different numbers on the phone to switch to different departments kept getting disconnected and no one has any clue what to do. What happened to a real person answering phones??? It does not exist anymore!!!! I don’t believe that this is white glove service. Your customer service sucks and this is probably the last purchase I will make from Raymour & Flanigan.

December 7, 2020
Rated 5 out of 5 stars

Totally recommend

We had such a wonderful experience with Jackie. She has so much knowledge and understood what we were looking for and help us get the right furniture for our home.

November 29, 2020
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Jessica! It's great to hear you had a great experience furniture shopping at Raymour & Flanigan! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Good customer service

I was calling from London to order something in the US. The customer service I received was wonderful! He was knowledgeable and got right to the point. He expedited my order and I was thoroughly pleased.

October 1, 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hi there! Thanks for taking the time to leave us such a well-thought-out review! We hope to see you again soon! -MR

Rated 5 out of 5 stars

A great experience

A great experience. Ms. Kaufman was a pleasure to work with!

September 14, 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Thomas! It's nice to see you had a fabulous experience! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

No pressure!

Sal is very professional and polite. He didn't pressure me to buy. He also explained to me the importance of measuring my door and hallway prior to making a purchase.

September 12, 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hello Mary Anne! Thanks so much for the kind words! Have a great day! -MR

Rated 5 out of 5 stars

Our saleswoman

Our saleswoman, Meg, was patient and helpful with us as we picked out our dining room. She had the answers to all our questions and was quite professional helping us make our decisions. I will use no other saleswoman or salesman!!!

August 31, 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Patty! Thanks for taking the time to tell us about your experience! We hope to see you again soon! -MR

Rated 4 out of 5 stars

Great salesperson

Great salesperson. Thank you Steve!

July 6, 2020
Unprompted review
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Reply from Raymour & Flanigan - Fmdalenorth

Hi Uresh. It's nice to see your experience shopping with us was satisfactory. We hope to see you again soon! -MR

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