Raymour & Flanigan - Freehold Reviews 

271
TrustScore 4.5 out of 5

4.5

150 Trotters Way, 7728 Freehold, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

My salesman George was a great help in making my decision to order my favorite Raymour and Flanigan sofa sleeper in the color I wanted! He swapped cushions from another sofa made by the same company s... See more

Rated 5 out of 5 stars

The sales person did not harass us. He gave us information and options. He was knowledgeable and easy to work with.

Rated 5 out of 5 stars

Yesterday evening I went to the Freehold location for a resectional. I had a wonderful experience with Victor who is the store manager. He was very professional and pleasant to deal with. He was also... See more

Company replied

Rated 1 out of 5 stars

The level of cooperation was terrible and support horrible. The platinum extended warranty is a scam and the terms are ambiguous. I will NEVER purchase at R&M again and plan to post this on Google a... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 150 Trotters Way, 7728, Freehold, NJ, United States

  • 7322520065

4.5

Excellent

TrustScore 4.5 out of 5

271 reviews

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4.5

All reviews

(271)

3,927 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Salesman was very courteous and had excellent knowledge of furniture and helped to guide us in a direction that we could see how what we picked would fit in our room…. He was very patient and fully explained the Protection Plan and how it would be useful in the review needed to use it in the future.

September 4, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you Louis Carotenuto for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Fast and easy!

September 1, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for your review, Robert! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

My experience with Raymour & was…GREAT

My experience with Raymour & was nothing more then GREAT.

August 28, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you Kathryn Mastroddi for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Our salesperson Angel was knowledgeable…

Our salesperson Angel was knowledgeable about the products, patient and very helpful in choosing furniture.

August 26, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for your review Virginia Slocum We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Awesome salesperson Anthony m explained…

Awesome salesperson Anthony m explained everything to us

August 18, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you Lisa Cupo for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Found my chair

Our salesperson, Kathy, was pleasant, helpful without being over powering. Found just what I was looking for with her help. My only negative was the cost of delivery. That seemed like high price for delivery of one chair.

July 26, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for taking the time to leave a review, Eileen! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Freehold

Thank you Frank Abate for your great review. We are happy to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Joe was great

Joe was great, we have bought a bunch of stuff since February. He spent a lot of time with us and was very knowledgeable on everything.

July 19, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for your review Kevin Mcmahon We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

My sales person Lou A was…

My sales person Lou A was knowledgeable, friendly and professional. I’m already getting a delivery for one item.

July 2, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you Judith Santiago for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Choices were good

Choices were good, salesman was great in describing what was available, Delivery was fast and efficient.

October 24, 2021
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Reply from Raymour & Flanigan - Freehold

Thank you for taking the time to leave a review, LindaD! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

The salesperson William was friendly…

The salesperson William was friendly and helpful and knew his merchandise.
Allowed me space and time with no pressure.
I buy from him again and would recommend him.

October 23, 2021
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Reply from Raymour & Flanigan - Freehold

Hi Ileanna,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

I ordered my furniture online I was…

I ordered my furniture online I was very pleased with the transaction. But I do have something that bothered me. I went to the freehold store first and I spoke to a sales person don’t know who it was. I told him I had ordered bedroom furniture two years ago and now I want to get another piece that matches for the bedroom set. The salesman looked up my records from two years ago. And said that piece has been discontinued they don’t make it anymore. I asked him if he could check and see if any other stores or the manufacture had it he said there wasn’t more. I went home went online and there it was the big as day on the Raymour and Flanigan website. So I’m not too happy that he did not seem to want to bother to order that for me.

August 26, 2021

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