Raymour & Flanigan - Freehold Reviews 

271
TrustScore 4.5 out of 5

4.5

150 Trotters Way, 7728 Freehold, NJ, US


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Rated 5 out of 5 stars

My salesman George was a great help in making my decision to order my favorite Raymour and Flanigan sofa sleeper in the color I wanted! He swapped cushions from another sofa made by the same company s... See more

Rated 5 out of 5 stars

The sales person did not harass us. He gave us information and options. He was knowledgeable and easy to work with.

Rated 5 out of 5 stars

Yesterday evening I went to the Freehold location for a resectional. I had a wonderful experience with Victor who is the store manager. He was very professional and pleasant to deal with. He was also... See more

Company replied

Rated 1 out of 5 stars

The level of cooperation was terrible and support horrible. The platinum extended warranty is a scam and the terms are ambiguous. I will NEVER purchase at R&M again and plan to post this on Google a... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 150 Trotters Way, 7728, Freehold, NJ, United States

  • 7322520065

4.5

Excellent

TrustScore 4.5 out of 5

271 reviews

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4.5

All reviews

(271)

3,927 reviews in the last 12 months

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Rated 5 out of 5 stars

Cathy was amazing

Cathy was amazing, she had tremendous patience with us, especially my wife who is very indecisive. I’m 67 years old and can honestly say that Cathy at the freehold nj store was probably one of the best salesperson I have ever worked for

January 20, 2023
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Reply from Raymour & Flanigan - Freehold

Thank you Michael Lebowitz for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Very helpful and kind

January 1, 2023
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Reply from Raymour & Flanigan - Freehold

Thank you for taking the time to leave a review, Nicole! We're happy to hear that your sales associate was helpful and kind!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Anthony martucci

January 3, 2023
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Reply from Raymour & Flanigan - Freehold

HI Debbie! Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture! -Jeff V.

Rated 5 out of 5 stars

Sales man Jack was knowledgeable and…

Sales man Jack was knowledgeable and friendly
I went to two other furniture stores and came back because of the salesman

December 21, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for your review Luke Suppa We are happy to hear that your sales person was knowledgeable and friendly!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Resectional

Yesterday evening I went to the Freehold location for a resectional. I had a wonderful experience with Victor who is the store manager. He was very professional and pleasant to deal with. He was also amazing at dealing with myself and my boyfriend and how all over the place we were with trying to figure out what works for us and our small space that we have for a sectional. I would definitely visit this location again

December 19, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you Nicoletta for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Agent Provided us with directions to…

Agent Provided us with directions to freely look around the store all the choices in the gallery, but he was also paying attention to any concern to help us getting the answer we need to find what meet our needs...

I got today agent answer to my December rating for his good service; but, this answer came after my request of changing the chairs due to the heavy weight to move it and our physical limit, I explained that your service setup all chairs nice before the holidays, and it wasn't until we try to re-arrange chairs when we found the problem with the weight and moving. what is the meaning of your reply with my comments about the good manners of the agent that did the service?

December 11, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for taking the time to leave a review, Julia! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Representative was ver knowledgeable…

Representative was ver knowledgeable and very helpful. Checking out was a breeze!

December 4, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for your review Milagros Alexoudis We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Mattress Purchase

The salesman Alex was very pleasant and informative in helping me choose a mattress . He was never pushy for a sale .

November 20, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you Donna for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Dimitri was very pleasant and helpful

Dimitri was very pleasant and helpful. I liked that I was allowed to look around without being hassled and when I was ready for help Dimitri was there to answer my questions. We went home to discuss our options and the next day went back and requested Dimitri for our sale

November 12, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you Kathleen Cobb for your review. It's great to hear that your sales person was helpful and a pleasure to work with! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Our salesman Lou was amazing .

Our salesman Lou was amazing .. well spoken .. very knowledgeable and courteous!

October 23, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you Christine Malandro for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The salesman made sure we were buying…

The salesman made sure we were buying exactly what we needed!

October 20, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you Michele Pellino for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Couch Time

My salesperson, Angel, was very knowledgeable and professional.

October 22, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for your review Brian We are happy to hear that your sales person was knowledgeable and professional!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

First Timers with Raymour and Flanigan

The Salesman was very knowledgeable and helpful.
He spent a lot of time with us and we appreciated all his help. The salesman is Anthony Marcelli. Even being sick with a sinus infection he continued to help us and when all was done, walked us to the door.

October 21, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for your review Margo Dorrell We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great sales support and in stock!

Anthony Martelli was extremely helpful with our new living room set. His product knowledge was extensive and helped us select the perfect item to fit our family’s needs. The items are in stock and can deliver exactly when we need them!

October 23, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for your review Lisa D'antonio We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Victor was very helpful in helping me…

Victor was very helpful in helping me choose the right mattress for my needs. There was No pressure or rush in helping me choose. Thanks

October 17, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you Johnfor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new mattress. -Jeff V.

Rated 5 out of 5 stars

Lou was very patient with my husband…

Lou was very patient with my husband and myself , as I looked intensely at every bedroom set .
I was all over the place . When we returned 2 days later , unbeknownst to Lou , he walked my husband and I directly o the bedroom that was on my heart all along .

That was my confirmation..
We purchased it and I can’t wait for my delivery .
Thank you Lou!!

September 21, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you Kaaba Chenault for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new bedroom set. -Jeff V.

Rated 5 out of 5 stars

Alex was great & very patient with us

Alex was great & very patient with us. He found what we needed also the color. The one good thing was no pressure.

September 9, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for taking the time to leave a review, Gerald! We're happy to hear that your sales associate was patient and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Freehold

Thank you Thelma Neal for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

I was very satisfied the saleswoman was…helpful

I was very satisfied the saleswoman was very friendly and helpful.
The stars are very confusing hopefully the star I chose was a high score.

September 5, 2022
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Reply from Raymour & Flanigan - Freehold

Thank you for taking the time to leave a review, Deborah! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.

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