Raymour & Flanigan - Freehold Reviews 

270
TrustScore 4.5 out of 5

4.5

150 Trotters Way, 7728 Freehold, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

My salesman George was a great help in making my decision to order my favorite Raymour and Flanigan sofa sleeper in the color I wanted! He swapped cushions from another sofa made by the same company s... See more

Rated 5 out of 5 stars

Yesterday evening I went to the Freehold location for a resectional. I had a wonderful experience with Victor who is the store manager. He was very professional and pleasant to deal with. He was also... See more

Company replied

Rated 1 out of 5 stars

The level of cooperation was terrible and support horrible. The platinum extended warranty is a scam and the terms are ambiguous. I will NEVER purchase at R&M again and plan to post this on Google a... See more

Rated 5 out of 5 stars

The salesperson Natalie took her time in making sure the mattress n pillows were the right ones for me. The salespeople went above and beyond my expectations. No pressure, I would definitely be comin... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 150 Trotters Way, 7728, Freehold, NJ, United States

  • 7322520065

4.5

Excellent

TrustScore 4.5 out of 5

270 reviews

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4.5

All reviews

(270)

4,408 reviews in the last 12 months

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Rated 5 out of 5 stars

Our salesperson

Our salesperson, Reggie, was terrific. He helped us through the process of choosing the outdoor dining set we ended up purchasing. When there was a subsequent issue with the delivery date, he got right on it and resolved the problem. If or when we make another purchase, we will definitely ask for him.

May 22, 2023
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Reply from Raymour & Flanigan - Freehold

Thank you so much for your kind review, Steven! It's great to hear that your sales person, Reggie, did an exceptional job!! We hope you enjoy your new outdoor dining set. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Gabe was a very polite and professional…

Gabe was a very polite and professional and such a help guiding me through decision making!

May 29, 2023
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Reply from Raymour & Flanigan - Freehold

Thank you Jessica for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

Rated 5 out of 5 stars

Lou,

Lou, your sales associate, is very respectful, cordial, attentive, and informative. He knows your product. Great customer service from Lou and the rest of your team in the Freehold Raceway Mall location. They are great and an asset to your business.

May 27, 2023
Rated 2 out of 5 stars

I love the quality of your furniture…

I love the quality of your furniture and your platinum warrenty service is done by in-house people
All together within the last 2 years I have purchased 10 different items from your store, I just purchased another ticket item this past weekend and when I asked you refused to work with me on some sort of discount not even a senior citizens discount NOTHING zero and even charged me for a delivery charge much higher than I paid 1 year ago for the same type of item same weight, but closer to your store you went from $65 to $165 come on in todays economy you should go out of your way to keep repeat customers happy
Please respond

March 16, 2023
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Reply from Raymour & Flanigan - Freehold

Elliot, we are sorry to hear about your experience. Our Customer Care team would like to talk with you. Please email your order # and any relevant details to rfcare@raymourflanigan.com and a manager will reach out to you as soon as they are able. -Jeff V.

Rated 5 out of 5 stars

Angel was a wonderful sales associate…

Angel was a wonderful sales associate who was helpful and knowledgeable!

February 21, 2023
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Reply from Raymour & Flanigan - Freehold

Thank you for your review Angelo Casarola We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Makes furniture shopping pleasant

I have purchased other items at this specific Raymour and Flanigan. I was greeted by Mark, the salesman. I found him to be extremely helpful, honest and not at all overbearing. It is always a very easy experience purchasing furniture at Raymour and Flanigan. My only complaint is the relatively high delivery fee Especially since I just purchased one chair.

February 19, 2023
Rated 5 out of 5 stars

The salesperson Natalie took her time…

The salesperson Natalie took her time in making sure the mattress n pillows were the right ones for me. The salespeople went above and beyond my expectations. No pressure, I would definitely be coming back if i need anything thanks. Let's see how the delivery goes

February 13, 2023
Rated 5 out of 5 stars

The salesman was absolutely lovely

The salesman was absolutely lovely.
The showroom was extremely spotless.
It was an absolute pleasure, no one was pushy, allowed us to peruse the grand showroom without any pressure. A real pleasurable furniture shopping experience.

February 9, 2023

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