Monique was knowledgeable @ pleasant. She made this interaction easy & I would definitely ask for her help the next time using Raymor & Flanagan!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I normally don’t write these but I had such a great experience here. The salesman, Adam, was not pushy but still helpful. He answered all of my questions and was very kind and easy to talk to. I will... See more
Company replied
Had a horrible experience with store manager Craig! He was absolutely rude and never cared to change his attitude, even when confronting him to tell him to never speak to a customer like that. His re... See more
Our salesman greeted us as we came in the store and was very knowledgeable, professional, and explained everything very well. It was probably the first furniture store where we weren’t stalked by th... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
371 W. Eisenhower Drive, 17331, Hanover, PA, United States
- 7179691596
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had worked with Donna who was working…
I had worked with Donna who was working at your Store in Hanover when the new store opened. As I worked in sales and so I always go back to the person that helped me. I did this on Saturday and Adam greeted me when I walked into the store. He told me Donna is no longer with the company and he would be happy to assist me.
I returned on Sunday and Adam is very kind and very professional.
He was a pleasure to deal with.
Sincerely,
Kay Strevig

Reply from Raymour & Flanigan - Hanover
Raymour & Flanigan has a wide variety…
Raymour & Flanigan has a wide variety to pick from. Many different styles, colors, and fabrics. Our sales representative, Leah, was very patient with us. My husband knew he wanted a new recliner but he kept changing his mind as to the one he wanted. Finally he made a good decision.

Reply from Raymour & Flanigan - Hanover
It was a pleasant experience to buy and…
It was a pleasant experience to buy and set up delivery!

Reply from Raymour & Flanigan - Hanover
Great customer service
Skylar at the Hanover store was great
Skylar at the Hanover store was great. Very professional and friendly.
Wonderful shopping experience!
My husband and I just loved the way the store was laid out and displayed. Jose was wonderful in helping us with the selection and purchase of our recliner. Also he was very helpful in giving us information on and displaying different types of mattresses to us. It was a very pleasant experience shopping at your store. We will definitely be back for more home furnishings.
Skylar and the team were great and…
Skylar and the team were great and helpful. Made the buying process quick and easy.
Michelle was great to work with
Michelle was great to work with. I enjoyed every minute she spent with us and we finally found a sectional that suited our needs. Thank you again Michelle.
Skyler was amazing and helpful
Skyler was amazing and helpful, we will be back for sure. The expertise he offered and knowledge he provided made us feel comfortable and secure with our purchase. The furniture arrived and is amazing quality, and Skyler even checked in after delivery to check on our experience. If anyone needs quality furniture and a knowledgeable sales representative I highly suggest them.
A wonderful and FUN experience
Fantastic selection of quality furniture at very reasonable prices. My wife and I were very pleased with our showroom visit and looking forward to enjoying our new furniture! Our consultant Michelle Snyder went above and beyond to help us find just the right items, we will be looking for her again next time we need assistance. Showroom was clean and welcoming. Manager was great too!
The chair was exactly what I wanted
No pressure sales
Our sales person Michelle was great, no pressure very helpful answering our question and showing us all our choices. Left happy customers and we will return in the future.
Leah was a great help
Leah was a great help, very personable, not pushy, and offered great suggestions. We were very pleased!
The new Hanover store is horrible
The new Hanover store is horrible. The manager is so arrogant and irresponsible. The salesman was very good , so sorry he lost his sale. This manager needs SO MUCH MORE TRAINING.

Reply from Raymour & Flanigan - Hanover
The people were helpful
The people were helpful and accommodating. They knew what I was looking for and pulled it up right away. Price can always be better but I'm more than satisfied with the service
Great experience !
Great experience !
Our salesman, Jose Ramos, was very knowledgeable and helpful with our decision making. He was patient and answered all our questions, made great suggestions, and did not apply any pressure on us to make a decision. Very large selection of high quality furniture. I highly recommend Raymour & Flanigan if you are looking for good quality furniture.
Salesperson did not hover
Salesperson did not hover, gave us the space and time to look but kept an eye on us to answer questions without being intrusive.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







