Raymour & Flanigan - Hanover Reviews 

179
TrustScore 5 out of 5

4.8

371 W. Eisenhower Drive, 17331 Hanover, PA, US


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Rated 5 out of 5 stars

Monique was knowledgeable @ pleasant. She made this interaction easy & I would definitely ask for her help the next time using Raymor & Flanagan!

Rated 5 out of 5 stars

I normally don’t write these but I had such a great experience here. The salesman, Adam, was not pushy but still helpful. He answered all of my questions and was very kind and easy to talk to. I will... See more

Company replied

Rated 1 out of 5 stars

Had a horrible experience with store manager Craig! He was absolutely rude and never cared to change his attitude, even when confronting him to tell him to never speak to a customer like that. His re... See more

Rated 5 out of 5 stars

Our salesman greeted us as we came in the store and was very knowledgeable, professional, and explained everything very well. It was probably the first furniture store where we weren’t stalked by th... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 371 W. Eisenhower Drive, 17331, Hanover, PA, United States

  • 7179691596

4.8

Excellent

TrustScore 5 out of 5

179 reviews

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4.8

All reviews

(179)

4,050 reviews in the last 12 months

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Rated 5 out of 5 stars

I had worked with Donna who was working…

I had worked with Donna who was working at your Store in Hanover when the new store opened. As I worked in sales and so I always go back to the person that helped me. I did this on Saturday and Adam greeted me when I walked into the store. He told me Donna is no longer with the company and he would be happy to assist me.
I returned on Sunday and Adam is very kind and very professional.
He was a pleasure to deal with.
Sincerely,
Kay Strevig

July 10, 2023
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Thank you Kay for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Raymour & Flanigan has a wide variety…

Raymour & Flanigan has a wide variety to pick from. Many different styles, colors, and fabrics. Our sales representative, Leah, was very patient with us. My husband knew he wanted a new recliner but he kept changing his mind as to the one he wanted. Finally he made a good decision.

July 3, 2023
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Reply from Raymour & Flanigan - Hanover

Thank you so much for your kind review! It's great to hear that your sales person, Leah, did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

It was a pleasant experience to buy and…

It was a pleasant experience to buy and set up delivery!

June 29, 2023
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Reply from Raymour & Flanigan - Hanover

Thank you so much, Josie, for taking the time to leave a review and for your kind words. We're so happy to hear that you had a great experience with us! We hope you enjoy your new furniture and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Wonderful shopping experience!

My husband and I just loved the way the store was laid out and displayed. Jose was wonderful in helping us with the selection and purchase of our recliner. Also he was very helpful in giving us information on and displaying different types of mattresses to us. It was a very pleasant experience shopping at your store. We will definitely be back for more home furnishings.

April 16, 2023
Rated 5 out of 5 stars

Skyler was amazing and helpful

Skyler was amazing and helpful, we will be back for sure. The expertise he offered and knowledge he provided made us feel comfortable and secure with our purchase. The furniture arrived and is amazing quality, and Skyler even checked in after delivery to check on our experience. If anyone needs quality furniture and a knowledgeable sales representative I highly suggest them.

February 11, 2023
Rated 4 out of 5 stars

A wonderful and FUN experience

Fantastic selection of quality furniture at very reasonable prices. My wife and I were very pleased with our showroom visit and looking forward to enjoying our new furniture! Our consultant Michelle Snyder went above and beyond to help us find just the right items, we will be looking for her again next time we need assistance. Showroom was clean and welcoming. Manager was great too!

March 11, 2023
Rated 5 out of 5 stars

No pressure sales

Our sales person Michelle was great, no pressure very helpful answering our question and showing us all our choices. Left happy customers and we will return in the future.

March 10, 2023
Rated 1 out of 5 stars

The new Hanover store is horrible

The new Hanover store is horrible. The manager is so arrogant and irresponsible. The salesman was very good , so sorry he lost his sale. This manager needs SO MUCH MORE TRAINING.

March 7, 2023
Unprompted review
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Reply from Raymour & Flanigan - Hanover

Hello Denise. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our Customer Care team. -Jeff V.

Rated 5 out of 5 stars

The people were helpful

The people were helpful and accommodating. They knew what I was looking for and pulled it up right away. Price can always be better but I'm more than satisfied with the service

March 5, 2023
Rated 5 out of 5 stars

Great experience !

Great experience !
Our salesman, Jose Ramos, was very knowledgeable and helpful with our decision making. He was patient and answered all our questions, made great suggestions, and did not apply any pressure on us to make a decision. Very large selection of high quality furniture. I highly recommend Raymour & Flanigan if you are looking for good quality furniture.

March 4, 2023

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