Raymour & Flanigan - Hanover Reviews 

179
TrustScore 5 out of 5

4.8

371 W. Eisenhower Drive, 17331 Hanover, PA, US


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Rated 5 out of 5 stars

Monique was knowledgeable @ pleasant. She made this interaction easy & I would definitely ask for her help the next time using Raymor & Flanagan!

Rated 5 out of 5 stars

I normally don’t write these but I had such a great experience here. The salesman, Adam, was not pushy but still helpful. He answered all of my questions and was very kind and easy to talk to. I will... See more

Company replied

Rated 1 out of 5 stars

Had a horrible experience with store manager Craig! He was absolutely rude and never cared to change his attitude, even when confronting him to tell him to never speak to a customer like that. His re... See more

Rated 5 out of 5 stars

Our salesman greeted us as we came in the store and was very knowledgeable, professional, and explained everything very well. It was probably the first furniture store where we weren’t stalked by th... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 371 W. Eisenhower Drive, 17331, Hanover, PA, United States

  • 7179691596

4.8

Excellent

TrustScore 5 out of 5

179 reviews

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Replied to 0% of negative reviews

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4.8

All reviews

(179)

4,050 reviews in the last 12 months

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Rated 5 out of 5 stars

Details, details, details...

Everything about the items we ordered were very clear with important details like exact measurements and great visuals provided. It was easy to find more information about the warranty and delivery. We had visited the store in person and were very glad that we could recognize the salesman who helped us make a decision, even though we decided we needed a bit more time including ordering a fabric swatch to finalize our order.

April 20, 2024
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Reply from Raymour & Flanigan - Hanover

Thank you, Linda, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Got exactly what we were looking for

Got exactly what we were looking for. The store didn't open until ten and we got there at 9:45 and they opened the doors for us. The salesman was extremely helpful and kind to my 94 year old mother.

April 14, 2024
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Reply from Raymour & Flanigan - Hanover

Thank you, Rebecca, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

I was greeted with a smile

I was greeted with a smile. I knew exactly what I wanted, and Monique to me right to it! This is what makes an individual go back in the future.

April 7, 2024
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Reply from Raymour & Flanigan - Hanover

Hello Joann Kneller! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

My sales consultant

My sales consultant, Scott, was easy to work with. Listened well to my needs and made great recommendations.

April 5, 2024
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Reply from Raymour & Flanigan - Hanover

Hello Anne M.! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 4 out of 5 stars

Great customer service ,very helpful

Great customer service ,very helpful. Great prices.

February 20, 2024
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Reply from Raymour & Flanigan - Hanover

Thank you, Angela, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

As we walked into the store we were…

As we walked into the store we were welcomed. If we needed help they were more than happy. Explained everything to us. We shop for living room furniture. The sofa and chair that we picked out we wasn't sure if it would go together so they brought the chair up and put it with the sofa. They look great together. Very helpful, clean, nice staff. We will definitely go back.

February 10, 2024
Rated 5 out of 5 stars

Adam is a very informative salesman

Adam is a very informative salesman. Great personality! He certainly knows the merchandise.

January 29, 2024
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Reply from Raymour & Flanigan - Hanover

Hello John Riley! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Working with Adam to get a king size…

Working with Adam to get a king size bed was great. He was very knowledgeable and was able to show us many different mattresses. Was able to find what we wanted.

January 21, 2024
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Reply from Raymour & Flanigan - Hanover

Hello! Thank you for your kind words, we are pleased to know that our sales associate was so helpful and knowledgeable! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Scott Adler is the Best…

Scott Adler is a consummate professional.
His attention to detail was on point.
He has the ability to be on hand to answer any questions we had & then seamlessly blend into the background. Allowing us to shop without feeling any pressure of any kind. He was a wealth of information on any aspect of the store/furniture that we had. His vast knowledge of mattress’s has opened our eyes to the need for a better type of mattress for a future purchase. Head & shoulders above the service/knowledge we received from other shops we have visited recently. No question, we will be back to Scott for all our household needs. Without a doubt, Scott is the reason we bought from Raymour & Flanigan

Best Wishes,
Rob Patrick
717-801-5118

January 14, 2024
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Reply from Raymour & Flanigan - Hanover

Thank you so much for your review, Robert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Best furniture buying experience ever

Best furniture buying experience ever. Selection was enormous and Adam was extremely helpful when he was needed.

January 14, 2024
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Reply from Raymour & Flanigan - Hanover

Thank you so much for your review, Joseph! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

All our questions were answered and we…

All our questions were answered and we were treated well.

October 23, 2023
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Reply from Raymour & Flanigan - Hanover

Hello Jack Freet! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

So far it's all good.

My first experience was with Monique Wills and my final experience was with Desirae Grogan. Both young ladies were very helpful and knowledgeable. As long as the delivery goes well every thing should be fine,

October 8, 2023
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Reply from Raymour & Flanigan - Hanover

Thank you so much for your review, Ronald! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

monique was very pleasant to work with …

monique was very pleasant to work with no pressure to buy she lets us look around. we came back and bought the two recliners she was very helpful thanks again Bill and Lisa Earle

August 30, 2023
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Reply from Raymour & Flanigan - Hanover

Hello Bill, We are happy to hear that our sales associate was of great assistance to you in your shopping experience. Thank you for being a valued Raymour & Flanigan customer! Thank you!

Rated 5 out of 5 stars

A great place to shop

A great place to shop! My salesman, Adam was very helpful by assisting me with my purchase. There was absolutely no pressure to buy and a very friendly atmosphere. I will definitely return for future purchase needs.

August 27, 2023
Rated 5 out of 5 stars

Skyler did a great job

Skyler did a great job - very knowledgeable, personable, and professional. He was able to answer all of our questions, helped guide us to a good choice, was very patient, and had a great sense of humor.
We hope you're paying him enough - he earns it!

August 22, 2023
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Reply from Raymour & Flanigan - Hanover

Hello Eric Miller! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

The salesperson Leah

The salesperson Leah. She showed us high end furniture and less expensive items. She did not rush or push us into buying, however we did make a purchase.
Leah explained the mechanisms of the chairs, the differences between prices, etc. We had enough knowledge to make our selections.

July 16, 2023
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Reply from Raymour & Flanigan - Hanover

Thank you Peggy for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon.

Rated 4 out of 5 stars

Welcoming and Helpful Service

I appreciated being approached from the time I entered the store and being asked if I needed help. I've walked into other establishments and had multiple sales people who are sitting around with no customers just look at me and turn away. Leah was extremely helpful and made my purchase experience a very positive one.

July 5, 2023
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Reply from Raymour & Flanigan - Hanover

Thank you Gayle for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again.

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