Raymour & Flanigan - Jamaica Avenue Reviews 

47
TrustScore 4.5 out of 5

4.7

168-23 Jamaica Avenue, 11432 Jamaica, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

We had a wonderful salesperson who wasn’t pushy and allowed us to say what we wanted . He made it a quick and easy purchase

Company replied

Rated 5 out of 5 stars

The salesman Shah was very knowledgeable about the furniture and help made the decision to purchase a smooth process. Thank You!

Rated 5 out of 5 stars

Our agent Raj was amazing because my husband and I were just looking but Raj persuaded us to purchase a sectional.

Company replied

Rated 1 out of 5 stars

Manager screwed up my order and charged more than existing exchange

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 168-23 Jamaica Avenue, 11432, Jamaica, NY, United States

  • 6463518842

4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(47)

4,207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience is always good

My experience is always good

August 26, 2025
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hello Tessa,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you've consistently had good experiences at Raymour & Flanigan. Your satisfaction is our top priority, and it's wonderful to know that we've been able to meet your expectations.

If there's anything more we can do for you or if you have any suggestions, please don't hesitate to let us know. We look forward to serving you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great service and wonderful sales person.

Great service and wonderful salesman. 5 stars.

August 24, 2025
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hello Maria,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received great service and that our salesman made a positive impression. Your 5-star rating means a lot to us, and we're delighted to know that we met your expectations.

If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Ummi was very knowledgeable and…

Ummi was very knowledgeable and helpful.She’s a gem to the company

July 28, 2025
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hello Elizabeth,

Thank you for sharing your great feedback with us! We're happy to hear that Ummi provided you with helpful service during your visit. We agree that she is a valuable member of our team. Your kind words and perfect rating mean a lot to us, and we look forward to welcoming you back in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Was very great

Was very great, the people are very king and helpful. Nice place too

July 4, 2025
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hello Angel,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a great experience and found our team to be kind and helpful. It's fantastic to know you enjoyed our store as well. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to welcoming you back in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Your Representative, Guy Lafaille was very professional, patient and helpful

Your Representative, Guy Lafaille was very professional, patient and helpful

May 6, 2025
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hello Oluremi,

Thank you for sharing your experience. We're glad to hear that Guy provided you with helpful service. Your feedback motivates us to maintain our standards. If you need further assistance, please reach out. We look forward to seeing you again.

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very helpful

Very helpful, and efficient.

February 25, 2025
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hello Mariana Atanassov,

Thank you so much for your review! We are thrilled to hear that you found our service very helpful and efficient. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

If you ever need assistance or have any questions, feel free to reach out. We look forward to serving you again at Raymour & Flanigan.

Best regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

First of all after being going overseas…

First of all after being going overseas I returned to find a notice of my box that I still have money that I have put on furniture a while back I arrived at the store they offered my wife and I water my wife found extremely nice I asked how could I get my money back and they resolved the problem right then and there everyone was so polite so professional I give you guys a five star

February 23, 2025
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Dear Mr. McRavin,

Thank you for sharing your experience! We're glad you and your wife had a positive visit to our store after your trip abroad. It's great to hear our team provided prompt and courteous service. Your feedback reinforces our commitment to making every customer feel valued.

Best,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

To be courteous and helpful

The gentleman that was helping us was very helpful and professional

November 12, 2024
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Dear Maria,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team member. It's great to know that he was able to assist you in a helpful and professional manner. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Excellent service care from Sam Arefin…

Excellent service care from Sam Arefin @ 168-23 Jamaica Ave.

July 20, 2024
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Dear Claire,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Sam Arefin provided you with excellent service at our Jamaica Ave location. We will be sure to pass along your kind words to him. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

We had a wonderful salesperson who…

We had a wonderful salesperson who wasn’t pushy and allowed us to say what we wanted . He made it a quick and easy purchase

June 29, 2024
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Thank you so much, Edward, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

Poor customer support

Manager screwed up my order and charged more than existing exchange

June 2, 2024
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hello Cc! Thank you for your feedback. We are very sorry to hear about any miscommunication that might have occurred and the inconvenience this has caused. We would be happy to assist! Please send a brief summary of your experience, as well as the name and phone number associated with your account, to rfcare@raymourflanigan.com. We will follow up shortly. Thank you!

Rated 5 out of 5 stars

Our agent Raj was amazing because my…

Our agent Raj was amazing because my husband and I were just looking but Raj persuaded us to purchase a sectional.

April 14, 2024
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Thank you so much for your review, Zorida! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Shreen .she work Jamaica Ave store .she…

Shreen .she work Jamaica Ave store .she is very nice and very very helpful .
She is very good worker for your company.

September 12, 2023
Unprompted review
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hello Nilima nil USA! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Customer service was very good

Customer service is

August 31, 2023
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Thank you, Michelle, for taking the time to leave a review. We're so happy to hear that you received exceptional customer service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

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