Raymour & Flanigan - Jamaica Avenue Reviews 

50
TrustScore 5 out of 5

4.8

168-23 Jamaica Avenue, 11432 Jamaica, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Ordering online was very simple, the order was dealt with expeditiously and I am excitedly awaiting my delivery.

Rated 5 out of 5 stars

We had a wonderful salesperson who wasn’t pushy and allowed us to say what we wanted . He made it a quick and easy purchase

Company replied

Rated 5 out of 5 stars

The salesman Shah was very knowledgeable about the furniture and help made the decision to purchase a smooth process. Thank You!

Rated 1 out of 5 stars

Manager screwed up my order and charged more than existing exchange

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 168-23 Jamaica Avenue, 11432, Jamaica, NY, United States

  • 6463518842

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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1-star

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Hasn’t replied to negative reviews

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4.8

All reviews

(50)

4,233 reviews in the last 12 months

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Rated 5 out of 5 stars
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Thank you for taking the time to leave a review, Ines! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Omg met there a lady i think her name…

Omg met there a lady i think her name is bitrix such a beautiful and lovely lady .she made my purchase very easy .thank you !!

November 15, 2022
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Thank you Sumanfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The sales person was very professional

The sales person was very professional. He took his time with. Me a d ensured that I was comfortable with my purchase

September 24, 2022
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Thank you Yolanda. We're happy to hear that your sales person was so professional! Enjoy your new furniture. -Jeff V.

Rated 2 out of 5 stars

False advertising

Well for starters the mattress we purchased was priced over $1000 which qualified for the free base. Then i was told that they were going to raise the price back to the original price so they could add the free base,which is false advertising. Then when the delivery team delivered the mattress they knocked over a flower pot on the front porch spilling out the flowers and dirt inside...I will never purchase from them again.

July 13, 2022
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Tim, thank you for your review. We are sorry to hear about your experience with us. Please email rfcare@raymourflanigan.com with your order details so we can discuss this further. -Jeff V.

Rated 5 out of 5 stars

Excellent customer service

Paul went above and beyond to help us with our purchase. Excellent customer service. Would love to go there again.

August 24, 2021
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hi Kohinoor. Thanks for the great rating! We hope you’re enjoying your new furniture or mattress. -CE

Rated 5 out of 5 stars

My visit to this location was great

My visit to this location was great, customer service was great also, being directed to all the sections for my interests and the assistance I was getting made my selections even more easy to complete in a timely manner by your hospitable staff it was very refreshing, thanks again Mark.

June 28, 2021
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hi Mark! Thank you for taking the time to tell us about your experience at Raymour & Flanigan! Have a great day! -CE

Rated 5 out of 5 stars

Customer Service

Mr. Sebastian Moore, customer service experience at Raymour and Flanigan at Kings Plaza area was awesome I will go back to visit again and I pray that I would get Mr. Sebastian Moore, he did a walk-through with all the bedroom furniture even though I had one particular in mind but he just showed me all the furniture and he told me were all the different types of bedroom furniture mean so I was very appreciative of his service, all questions was answered. Thank you for you customer service. BB

June 14, 2021
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hi Betty! Thank you for taking the time to write about your experience shopping with us! We hope you enjoy your new furniture! -CE

Rated 3 out of 5 stars

Out of stock

Delayed. Because of out of stock

April 2, 2021
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hi Muhammad. We are very sorry for the delay with your delivery. We sincerely apologize for the inconvenience this delay has caused and we would be happy to get you in touch with our leadership team to talk about this further with you. Please email us at RFCare@raymourflanigan.com with your order details. Thank you. -MR

Rated 5 out of 5 stars

love the recliner....mum enjoyed it…

love the recliner....mum enjoyed it very much thank you

March 4, 2021
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hi Annetta! It's nice to hear you enjoyed shopping for furniture with us. We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Excellent delivery professionals

Excellent delivery professionals, very pleased

March 1, 2021
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hello Patricia! Thanks for reviewing your experience with Raymour & Flanigan! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

I'm so glad to got that kind of…

I'm so glad to got that kind of furniture.if i get more discount i will go more.

October 22, 2020
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hi Shabnam! Thanks for telling us about your experience. Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Marsha is so amazing

Marsha is so amazing. She is so understanding and helps us find what is needed.

October 5, 2020
Unprompted review
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hi Laila! Thanks for leaving a review about your excellent experience. We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

service is good

service is good, easy to talk with sales person.

August 17, 2020
Unprompted review
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hello Roger! It's great to hear you enjoyed your experience. Have a great day! -MR

Rated 5 out of 5 stars

My assistant was pleasant

My assistant was pleasant, helpful and very cooperative. I really appreciated the time she spent helping me to make choices and recommendations.

July 12, 2020
Unprompted review
Raymour & Flanigan - Jamaica Avenue logo

Reply from Raymour & Flanigan - Jamaica Avenue

Hi Beverley! Thanks so much for your 5-star review! We appreciate you shopping with us! -MR

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