Raymour & Flanigan - Jersey City Reviews 

97
TrustScore 4.5 out of 5

4.4

440 Route 440, 7305 Jersey City, NJ, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I worked with Garyl Robinson. My first visit to the store was just to look around. Gary asked what I was looking for and showed me a few options. I liked that he wasn’t pushy, he gave me stats on item... See more

Company replied

Rated 5 out of 5 stars

If you are talking about the sales representative. He was very knowledgeable about the couch I selected on line. He was also very helpful about bringing out some of the items I hadn't considered or... See more

Company replied

Rated 5 out of 5 stars

Sales Rep Garyl Robinson is always available by multiple means. Very responsive and attentive regardless of the total amount of the order. He is very knowable of the items and is able to quickly re... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 440 Route 440, 7305, Jersey City, NJ, United States

  • 2012531781

4.4

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(97)

4,213 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service!!!

We purchased our furniture on 08/12/20 and the salesperson named Ruth Ann was very helpful with us getting the perfect Living room set and answered all our questions and making our purchase very easy with no stress to get a sale done, Thanks again

August 15, 2020
Unprompted review
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hi Cleveland! Many thanks for taking the time to leave us such a great review! Have a great day! -MR

Rated 2 out of 5 stars

Rush me to make a decision

January 31, 2020
Unprompted review
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hi Khalilah. We are very sorry to hear you had this experience in our showroom and we sincerely apologize for the inconvenience this has caused. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -MR

Rated 5 out of 5 stars

Our sales men Craig was great and was…great service

Our sales men Craig was great and was patiently wait for us to decide. They had a nice selection too.

January 8, 2020
Unprompted review
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hello Alvin! It's great to hear you had a great experience furniture shopping at Raymour & Flanigan! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Mary is awesome!!

January 6, 2020
Unprompted review
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hi Donin! We want to thank you for your 5-star review! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

The best choice

Went through furniture with great guidelines and expectations,to choose the best and what was actually needed,

December 10, 2019
Unprompted review
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hi Felicia! We want to thank you for leaving a review about your great experience. Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Hawa Turay gave me awesome service. Great personality!

Hawa Turay gave me awesome service. She was patient and listened carefully to my needs. She provided useful tips and suggestions. She was courteous and professional. She appeared very knowledgeable and competent, and I felt confident she knew what she was talking about. And she also made sure I was well hydrated with generous amount of cold water. Steve, the manager was very warm and supportive. Great experience!

September 9, 2019
Unprompted review
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hi Vincent! Thanks for taking the time to leave us such a helpful review! Thank you for furniture shopping with us! -MR

Rated 1 out of 5 stars

Service was horrible didn't get no…

Service was horrible didn't get no furniture, I payed off a living room set , and a kitchen set I whent in for a bedroom set for my son and was denied sertend amount of credit which wasn't worth it what they offered me. Thanks but no thanks stop sending me adds and offers.

August 17, 2019
Unprompted review
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hi Juan. We're sorry to hear you had this negative experience and we apologize for any inconvenience this may have caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 4 out of 5 stars

Salesman Roger was kool A+👍🏽👍🏽

Salesman Roger was kool A+👍🏽👍🏽
Found exactly what we were looking for
In no time..
Delivery A+ in nd out good conversation
Neat No damage think it took 20 mins if even
Delivery guys 👍🏽👍🏽.

June 30, 2019
Unprompted review
Raymour & Flanigan - Jersey City logo

Reply from Raymour & Flanigan - Jersey City

Hi there. Thank you for telling us about your shopping experience. We hope to see you again soon! -MR

Show reviews in all languages. (97 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look