My wife and I initially went to the Lake Grove store to look for a new couch. We were helped by Samantha whom was very friendly and informative and guided us to the exact couch we were looking for. We... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Joe Giordano was great! He greeted us at the door and showed us the mattress we wanted to see. He was very knowledgeable and friendly. He answered all our questions and explained all the details. He... See more
Samar Chrayde-Perez, the consultant that worked with me was wonderful. She took her time, explained everything thoroughly and made suggestions regarding my purchases. I was looking to buy a loveseat... See more
No one checked or asked me if all the information on my receipt was up to date. I had to go back to the same store the following day and make sure they gave me an updated receipt with the correct emai... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
3147 Middle Country Road, 11755, Lake Grove, NY, United States
- 6312857530
4.6
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gail Marshiano was not pushy
Gail Marshiano was not pushy, answered all our questions and very nice, knowledgeable to work with.
May 30, 2023
Excellent Service
When we arrived at the store we where amazed about how clean and well display all your furniture was display. Mr. Jean-Pascal was very nice and he did not pressure to make a sale. He took his time explaining the type of mattress we were looking for. We will be returning to you store in the future to purchase more items.
May 27, 2023
Very knowledgeable and patient salesman
May 29, 2023
Reply from Raymour & Flanigan - Lake Grove
Thank you for taking the time to leave a review, Susan! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture.
Great customer service!!!
May 21, 2023
Great customer service
Great customer service. Associate was very friendly and attentive. Not pushy. Considerate.
May 7, 2023
Great service!
Zahida made our overall experience so easy and she was very patient as we roamed around looking at all the various options. She was very knowledgeable and picked up on our taste quickly. She made an extra effort to ensure we got the max discount.
May 1, 2023
Nothing compared to your advertising
April 23, 2023
Reply from Raymour & Flanigan - Lake Grove
Hi Helen. We are sorry to hear about the experience. If you would like to talk with us further about your concerns, please email us at rfcare@raymourflanigan.com. Thank you. -Jeff V.
Marlene was a tremendous help!
April 22, 2023
the salesperson
the salesperson, Zahid Imran, attentive, knowledgeable, an asset to R&F!
I will seek her out the next time I shop
April 3, 2023
We knew what we wanted…
We knew what we wanted and were able to get in and get out very quickly. The sales person was friendly, informative and helpful overall.
April 3, 2023
Great and easy shopping experience
We were greeted by Kk as we walked in. We told her we were just looking at a few things and she gave us our space until we were ready to ask questions. She stayed in sight but not hovering. We do not like to be shadowed by a salesperson. When we narrowed down our purchases she was very helpful and considerate of our needs. She made us feel like a valued customer. From start to finish it was a great experience. I would definitely one back and ask for her again. The store was clean and set up nicely that you could really see what it would look like in your room.
April 2, 2023
Gene was so helpful and patient!
March 24, 2023
Very helpful sales person.
March 15, 2023
The manager was wonderfully helpful!
January 6, 2023
Look for Joe in Lake Grove
Joe was very helpful in finding me a great sectional. He was able to put together pieces in a way that was not shown online. He mapped out the dimensions for me and resolved a problem with the price, allowing me to get an excellent price in the end. Thx Joe!
January 11, 2023
Unprompted review
Best Experience I’ve Had When It Comes to Shopping For Something New
My experience shopping at my local Raymour& Flanigan was absolutely the best. The process was smooth and I was able to find everything I needed without worrying financially. My brilliant consultant, Patte, Patricia Fazzino, was lovely and well informed on the many questions I had. Overall my experience was great and I look forward to shopping here again.
February 3, 2023
Unprompted review
Our salesperson Pasqual was great
Our salesperson Pasqual was great! So attentive, understanding and knowledgeable.
February 5, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.