Immediately upon stepping in the store we were greeted and asked if we needed help, which we declined at that time. Later we were approached again, we asked for the sales girl who helped us during o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were looking for a mattress. Tammy helped us. We weren’t sure what we wanted but she spent the time helping us decide. She was very helpful and pleasant to work with.
Bed shipped with wrong assembly instructions and hardware. Had to call 4 times to reach anyone. Voicemails never returned. Store couldn't/wouldn't help. Replacements will take 4 days even after... See more
Company replied
Carla was very helpful in showing us several bedroom sets. Answered our questions and offered suggestions when we weren’t quite sure of what we wanted. Worked out a fair price which we were very hap... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
3367 Brunswick Pike, 8648, Lawrenceville, NJ, United States
- 6097201422
4.7
Excellent
183 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sales presentation was so very…
The sales presentation was so very patient and helpful. He was courteous and pleasant to work with. He made my online shopping a pleasure. I was able to get what I needed and in the time frame that I needed. Thank you Alton Thomas! Job well done.
February 12, 2025
Raj excellent salesperson
Raj was so helpful! I told him what I was looking for and a day later ot was delivered. Everything worked out very satisfying and was an easy with purchase, delivery and setup. Very experienced and professional salesman.
February 1, 2025
Fast service for pick up
January 18, 2025
Reply from Raymour & Flanigan - Lawrenceville
Hi Tamala, thank you for sharing your experience! We’re so glad to hear that you had a quick and easy pick-up process. We always strive to make things as convenient as possible for our customers. If you need anything else, feel free to reach out. We appreciate your support!
Thank you!
Raymour and Flanigan
Deselect
The manager, Calvin and Staff, Rose,were awesome and very helpful, got what we wanted in a very quick and very satisfactory time . Delivery of new chair is scheduled for 3 days, looking forward to it.
January 13, 2025
Reply from Raymour & Flanigan - Lawrenceville
Dear James,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Calvin and Rose were able to assist you so effectively and that you had a positive experience at our store. It's always our goal to provide quick and satisfactory service to our valued customers.
We're excited for you to receive your new chair and hope it brings comfort and style to your home. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing Raymour & Flanigan. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Excellent Sales Rep
Carla was very helpful in showing us several bedroom sets. Answered our questions and offered suggestions when we weren’t quite sure of what we wanted. Worked out a fair price which we were very happy with. Also working with us on delivery until old furniture can be removed. Excellent service.
January 7, 2025
Alton was great
Alton was great. Found what I wanted and was out in about 20 minutes!
December 28, 2024
Wonderful experience
All my questions were answered by a very helpful competent employee.
December 17, 2024
this is a place that makes you feel "at home'!
1 Welcoming
2 Knowledgable
3 Professional
4 willing to look into every request
September 2, 2024
Reply from Raymour & Flanigan - Lawrenceville
Dear LAA,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our team welcoming, knowledgeable, and professional. It's wonderful to know that we were able to address all your requests to your satisfaction. Your kind words and perfect rating mean a lot to us. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Lawrenceville
Dear Abayomi,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our team member. Providing excellent customer service is our top priority, and it's always rewarding to hear positive feedback from our valued customers. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Seamless shopping!!
We had a seamless shopping experience with sales representative Linda Tollis. She was very patient and knowledgeable about furniture we were looking to purchase. She was super helpful with getting what we were looking for the new apartment.
September 2, 2024
Reply from Raymour & Flanigan - Lawrenceville
Dear CU Member for decades,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Linda provided you with such exceptional service and helped you find the perfect furniture for your new apartment. Your kind words and high rating mean a lot to us. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Sam was great!
August 18, 2024
Reply from Raymour & Flanigan - Lawrenceville
Hi Tara,
Thank you so much for your wonderful review! We're thrilled to hear that Sam provided you with excellent service. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Courteous and knowledgeable sales consultant.
Our sales consultant Hafida Vendra was very professional and a pleasure to work with.
August 18, 2024
Reply from Raymour & Flanigan - Lawrenceville
Dear Bobby,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Hafida Vendra provided you with professional and enjoyable service. We strive to offer the best customer experience, and it's wonderful to know that Hafida met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
William was professorial and took good…
William was professorial and took good care of us
August 16, 2024
Reply from Raymour & Flanigan - Lawrenceville
Hi David,
Thank you so much for your wonderful review! We're thrilled to hear that William provided you with excellent service and took good care of you. We strive to offer a professional and helpful experience for all our customers, and it's great to know that William met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Great customer service
August 7, 2024
Reply from Raymour & Flanigan - Lawrenceville
Dear Carol,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service. Our team works hard to ensure every customer feels valued and supported, and it's fantastic to know we succeeded in your case. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Very cool dude...explain everything and…
Very cool dude...explain everything and help us save
July 8, 2024
Reply from Raymour & Flanigan - Lawrenceville
Thank you so much for your review, Michael! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Hafida is the best
Hafida is the best! She listened to us and found us exactly what we needed without the overwhelming pressure to buy that you get from other employees there. She was a pleasure to work with!
May 29, 2024
Reply from Raymour & Flanigan - Lawrenceville
Hello Sujata Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Great salesperson at the store. Unfortunately…
Great salesperson at the store! Unfortunately, during our self-pickup at the Monmouth Junction warehouse, your two employees did not assist in loading the sofa down to my rental van. One of them even asked me to help my son-in-law load the sofa into the rental van. I told them I have back problems.
May 28, 2024
Reply from Raymour & Flanigan - Lawrenceville
Hello Edward Young! Thank you for your feedback. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
Lee was most courteous
Lee was most courteous, professional, everything a customer wanting help could ask for. I would recommend Lee highly.
May 27, 2024
Reply from Raymour & Flanigan - Lawrenceville
Hello Dianne! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Furniture Heaven
Mr. Lee Voo, he was the best. Very professional, attentive, kind, and friendly, to our every need in choosing from the vast high quality selections in this store, in furnishing every room of our new home. We most certainly will be visiting this location again when the time comes to put the finishing touches on our new decoration process
May 20, 2024
Reply from Raymour & Flanigan - Lawrenceville
Thank you so much for your review! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Raymour and flanigan is horrible the…
Raymour and flanigan is horrible the warranty is a scam I purchased a recliner with a 5 year warranty the chair broke after two years, They delivered another chair I had to pay for delivery and the warranty doesn't extend to the new chair horrible policy such a fake rip off .
Maybe the construction quality of the chair is no good and they know it.
Moving forward I'm going to advise anyone and everyone I know not to purchase anything from that business.
May 20, 2024
Unprompted review
Reply from Raymour & Flanigan - Lawrenceville
Hello Otis Rawls! Thank you for your feedback. We are sorry to see that you had 1-star experience with us! We'd like the opportunity to look into this and see what we can do to turn your experience around. Just email rfcare@raymourflanigan.com with a brief summary of the issues you have faced, as well as the name and phone number associated with your account. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.