Raymour & Flanigan - Lawrenceville Reviews 

183
TrustScore 4.5 out of 5

4.7

3367 Brunswick Pike, 8648 Lawrenceville, NJ, US


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Rated 5 out of 5 stars

Immediately upon stepping in the store we were greeted and asked if we needed help, which we declined at that time. Later we were approached again, we asked for the sales girl who helped us during o... See more

Rated 5 out of 5 stars

We were looking for a mattress. Tammy helped us. We weren’t sure what we wanted but she spent the time helping us decide. She was very helpful and pleasant to work with.

Rated 1 out of 5 stars

Bed shipped with wrong assembly instructions and hardware. Had to call 4 times to reach anyone. Voicemails never returned. Store couldn't/wouldn't help. Replacements will take 4 days even after... See more

Company replied

Rated 5 out of 5 stars

Carla was very helpful in showing us several bedroom sets. Answered our questions and offered suggestions when we weren’t quite sure of what we wanted. Worked out a fair price which we were very hap... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 3367 Brunswick Pike, 8648, Lawrenceville, NJ, United States

  • 6097201422

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

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1-star

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Replied to 0% of negative reviews

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4.7

All reviews

(183)

4,377 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT BUY ANYTHING! SCAMMERS!!

DO NOT BUY ANYTHING!! THIS IS A SCAM!!! DONT BUY THE PROTECTION PLAN!!! I bought a power sofa set from Brunswick NJ outlet. It was ok for two months. I had the fist ripped out in the middle seat. Tech support came to do the stitching and left. Then all seats went very soft. Not firm enough. I had use a pillow to sit. Asked for another tech support. They said its up to manufacturer standards. I don’t understand the manufacturer standards are with my added pillows. THEY FORCE ME TO BUY THE PROTECTION PLAN..
This whole thing is a scam.

April 20, 2024
Unprompted review
Raymour & Flanigan - Lawrenceville logo

Reply from Raymour & Flanigan - Lawrenceville

Hello Akalanka Pathirathna We are sorry to see that you had 1-star experience with us! We'd like the opportunity to look into this and see what we can do to turn your experience around. Just email rfcare@raymourflanigan.com with a brief summary of the issues you have faced, as well as the name and phone number associated with your account. Thank you!

Rated 5 out of 5 stars

Upgrading to a king set

It was an easy experience to pick a bedroom set and matrice. We had already decided we were ready to buy a new set.

March 18, 2024
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Reply from Raymour & Flanigan - Lawrenceville

Hello Mary Krauss! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Great experience

My wife and I purchased a living room and bedroom set. Sam assisted us with that purchase and was beyond helpful.

March 16, 2024
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Reply from Raymour & Flanigan - Lawrenceville

Hello Heriberto Soto! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Clavin made our experience flawless

Clavin made our experience flawless! Thank you

March 6, 2024
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Reply from Raymour & Flanigan - Lawrenceville

Hello Merrie Houseman! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Very good customer service provided by…

Very good customer service provided by store attendants.

March 1, 2024
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Reply from Raymour & Flanigan - Lawrenceville

Thank you, Mark, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

We have been working with Sam for…

We have been working with Sam for several months purchasing several pieces of furniture from him. He was informative, patient and kind. He went above and beyond to help find us the perfect furniture for our home. He is highly professional and knows the products well. And would continue to support you if needed!

February 17, 2024
Rated 5 out of 5 stars

Excellent experience from start to finish

William Sarmiento greeted us on arrival at our first visit to look around and was extremely helpful with our questions and style. After taking what we learned back home to check our space and coloring we returned to purchase and he continued to accommodate our changing interests and helped us choose the best features for what we needed.

Linda Tollis consulted with some of the numbers while we determined financing and was a joy to work with.

At our check out for payment and paperwork Donna Signorela worked very well with us and William to ensure we understood the details, timeline and payment.

From start to finish it was seamless, efficient, always with smiles, and never any pressure. I can hardly wait to have the beautiful furniture we chose in our home!!

We would definitely return!

February 2, 2024
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Reply from Raymour & Flanigan - Lawrenceville

Thank you so much for your review, Jennifer! It's great to hear that our team did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Ken is great

Ken is great - no pressure sale - we always ask for him when we come in.

January 31, 2024
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Reply from Raymour & Flanigan - Lawrenceville

Hello Ed Budzinski! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Good service,

Good service, good price.

January 15, 2024
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Reply from Raymour & Flanigan - Lawrenceville

Thank you, Marilyn, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

I randomly stopped in to this location…

I randomly stopped in to this location looking for a new living room set for my new home. I was approached by ALTON. There was no hassle, he helped and answered everything at my pace. I would HIGHLY recommend speaking with Alton if you have any furniture needs & will definitely use him in the future.

November 28, 2023
Unprompted review
Rated 5 out of 5 stars

Noel did everything to help us find the…

Noel did everything to help us find the recliner that would help our son with his recovery after a major surgery

October 28, 2023
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Reply from Raymour & Flanigan - Lawrenceville

Hello Margaret Mccarthy! Thank you for your kind words, we are pleased to know that our sales associate was so helpful! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - Lawrenceville logo

Reply from Raymour & Flanigan - Lawrenceville

Hello customer! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Great salesperson

October 1, 2023
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Reply from Raymour & Flanigan - Lawrenceville

Hello Salvatore Diliberto! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

The salesman was extremely helpful

The salesman was extremely helpful. It was a very good experience.

August 27, 2023
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Reply from Raymour & Flanigan - Lawrenceville

Thank you for your review, Joanne. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Go see Ken!

Ken was so knowledgeable about mattress and made it quick and easy to choose!!

August 23, 2023
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Reply from Raymour & Flanigan - Lawrenceville

Hello Danielle Towne! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Sales associate was great

Sales associate Linda Tollis at Mercer Mall, Lawrence NJ was great. Extremely knowledgeable, courteous and helpful. Not pushy like some are. I would definitely refer my acquaintances to her. She’s an asset to your team!!

August 23, 2023
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Reply from Raymour & Flanigan - Lawrenceville

Hello Carol Dambrosio! Thank you for your kind words, we are pleased to know that our sales associate was so helpful while giving you space to shop! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - Lawrenceville logo

Reply from Raymour & Flanigan - Lawrenceville

Hello Jeter! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

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