Raymour & Flanigan - Lawrenceville Reviews 

Easily able to purchase and reliable name

Exceptional service.
The customer service manager was very accommodating to my needs.

Our saleswoman was so patient and helpful, Kathy Urisko

There was no pressure to buy or to spend more than I wanted to.

Our Salesman Alton Thomas was very helpful
and very knowledgeable. He made sure we
were introduced to everything we requested
and more. We were very impressed with the
large selection of mattresses and displays in your store.

I can always count on high quality furniture at the best prices and very knowledgeable staff. I have looked around at other places but always come back to here

Bed shipped with wrong assembly instructions and hardware. Had to call 4 times to reach anyone. Voicemails never returned. Store couldn't/wouldn't help.

Replacements will take 4 days even after offering to pick them up from the warehouse.

My experience at Raymour and Flanigan was wonderful. My sales person was so accommodating and helpful. She was extremely patient while I picked from a wide array of colors and fabric types. While I did make a fairly large purchase; her knowledge and lovely demeanor contributed to that as opposed to the usual pressure I have experienced in other stores, other than Raymour and Flanigan. I will only go to Raymour and Flanigan in the future. While it may cost a little more; I am confident my furniture will last for many years.

Excellent service, helpful sales rep. He made it easy and was knowledgeable about the product and was clear as to what to expect from shipping.

I placed the order yesterday at the store and received exceptionally polite and friendly service that went out of their way to make sure I qualified for the delivery promotion. The furniture was delivered and set-up less than 24 hours later by equally friendly and courteous folks. The product appears to be exactly as described and I couldn't be more pleased.

Our sales lady (Kathy) was extremely patient and took her time explaining our options. She was not "pushy" at all and we appreciated her suggestions as we pondered through colors, design, etc.

Ken, salesman extraordinary, helped me find exactly what I was looking for, though I did not know myself. Since I was looking for a chair, and chairs are throughout the entire store, we had our work cut out for us. He pursued and we were successful.

We placed a special order for 2 couches in March. They were delivered early in May but without the throw pillows. On May 19, Hafida sent an email to the vendor. Now, neither customer service nor my sales agent, Hafida, can give me a straight answer. Hafida told me they’d be in by June 9th. On June 10, I was told it could be up to a 10 week wait for a special order. Was the pillow order not processed back in March? Was it just processed after my delivery when I called to inquire? No one is giving me a straight answer. I guess they have their money; I, the customer no longer matter. 1star for customer service.

Sales person Raj Gulati was nice and very helpful! Comfortable to talk to and deal with. He explained and answered all our queries patiently and was able to understand our choice and point out the exact sectional that we were looking for.

Sales person Linda Tollis was nice and very helpful! Comfortable to talk to and deal with.

Ease of our purchase. Saleswoman very nice. Enjoyable experience.

A WINNER!!!, that's what our consultant Hafida Vendra is to us. She made buying a sectional easy with her knowledge, experience and helpfulness as soon as we entered the store. We got a sturdy, stylish, comfortable, quality sectional which delivered on time. However we realized that the order delivered had the wrong chaise armrest. We contacted Hafida and everything was handled smoothly. We are HAPPY with our purchase. Thanks again Hafida.
Tyrone and Ann.