Raymour & Flanigan - Lawrenceville Reviews 

183
TrustScore 4.5 out of 5

4.7

3367 Brunswick Pike, 8648 Lawrenceville, NJ, US


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Rated 5 out of 5 stars

Immediately upon stepping in the store we were greeted and asked if we needed help, which we declined at that time. Later we were approached again, we asked for the sales girl who helped us during o... See more

Rated 5 out of 5 stars

We were looking for a mattress. Tammy helped us. We weren’t sure what we wanted but she spent the time helping us decide. She was very helpful and pleasant to work with.

Rated 1 out of 5 stars

Bed shipped with wrong assembly instructions and hardware. Had to call 4 times to reach anyone. Voicemails never returned. Store couldn't/wouldn't help. Replacements will take 4 days even after... See more

Company replied

Rated 5 out of 5 stars

Carla was very helpful in showing us several bedroom sets. Answered our questions and offered suggestions when we weren’t quite sure of what we wanted. Worked out a fair price which we were very hap... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 3367 Brunswick Pike, 8648, Lawrenceville, NJ, United States

  • 6097201422

4.7

Excellent

TrustScore 4.5 out of 5

183 reviews

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Replied to 0% of negative reviews

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4.7

All reviews

(183)

4,408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our consultant

Our consultant, DONNA CIGNARELLA, was very helpful, friendly and Informative. She spent the time needed in picking the correct mattress for us. It was delivered the next day in great shape. Donna, we are sleeping soundly. Thank you again.
Ross & Sue

March 5, 2023
Unprompted review
Rated 5 out of 5 stars

Our salesperson Lee was very helpful in…

Our salesperson Lee was very helpful in making our choice. He was patient and informative.

January 12, 2023
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Reply from Raymour & Flanigan - Lawrenceville

Thank you Loraine Heim for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

SERVICE IS GOOD

SHOWED MANY ITEMS THAT FIT THE CATEGORY I WAS LOOKING FOR BUT HAVE TOO MANY ITEMS THAT ARE NOT IN STOCK.

December 20, 2022
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Reply from Raymour & Flanigan - Lawrenceville

Pastor Bobbie J. Brown, we appreciate the feedback. We are doing our best to keep as many items in stock as we can. Feel free to check back or to email our Customer Care Team at rfcare@raymourflanigan.com if you need further assistance. Thank you. -Jeff V.

Rated 5 out of 5 stars

Our saleswoman Linda was excellent and…

Our saleswoman Linda was excellent and informative. She was knowledgeable on the decorating side and knew when to come talk to us in the store as well as when to give my wife and I space to shop. Too many sales people don’t let you breath. She was excellent.

December 18, 2022
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Reply from Raymour & Flanigan - Lawrenceville

Thank you Valued Customer for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Sam was so very helpful and patient…

Sam was so very helpful and patient reviewing all the options purchasing a new mattress and base.

December 17, 2022
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Reply from Raymour & Flanigan - Lawrenceville

Thank you for taking the time to leave a review, Robert! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

No pressure buying

I appreciated the information from the sales rep, and the ability to decide later with no pressure to buy.

December 16, 2022
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Reply from Raymour & Flanigan - Lawrenceville

Thank you David Micallef for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Raj was so helpful

Raj was so helpful. He took good care of us. I’ll recommend your store to anybody who wants to buy furnitures.

December 2, 2022
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Reply from Raymour & Flanigan - Lawrenceville

Thank you Hortense Fassu for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Well done by sales rep and customer…

Well done by sales rep and customer service

October 16, 2022
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Reply from Raymour & Flanigan - Lawrenceville

Thank you John Simone for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Sam was exceptionally helpful

Sam was exceptionally helpful, we found everything we needed

September 28, 2022
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Reply from Raymour & Flanigan - Lawrenceville

Thank you Anastasia Yudina for your kind words. It's great to hear your salesman was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

It was a great pleasure shopping with…

It was a great pleasure shopping with Lee Voo. Lee was very helpful and found us the perfect couch! The Lawrenceville store has a large selection of beautiful furniture for every room.

September 5, 2022
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Reply from Raymour & Flanigan - Lawrenceville

Thank you Rosannefor your review. We're happy you enjoyed our service and selection!! We hope you are enjoying your new couch! -Jeff V.

Rated 5 out of 5 stars

Sales person was very courteous kind…

Sales person was very courteous kind and informative and patient

July 8, 2022
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Reply from Raymour & Flanigan - Lawrenceville

Thank you for taking the time to leave a review, Rosemarie! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Helpful & Knowledgeable Furniture Consultant

We recently worked with Donna Cignarella at the Lawrenceville store. My client and I were very pleased with the service we received from Donna. She was patient & knowledgeable about the products & efficient in keeping us updated on the status of our order. I would not hesitate to work with Donna again.

November 2, 2021
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Reply from Raymour & Flanigan - Lawrenceville

Hi Jannean,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

Excellent service!!!

Excellent service!!!! We highly recommend Haifa vendra!!! We changed our minds 3x’s in 2 days and Ms. Vendra just changed things so easily snd was so understanding with our decisions. She’s the best!!!!! 😊😊😊😁😁

November 1, 2021
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Reply from Raymour & Flanigan - Lawrenceville

Hi Maureen,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

Professional

Professional, courteous and helpful. We would not hesitate to order again from you. Great experience!

October 20, 2021
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Reply from Raymour & Flanigan - Lawrenceville

Hi Amy! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

I made contact with an online…

I made contact with an online Representative, when I was unable to enter another address , so I could send a night table to my Grandaughter as a gift . “ Lina”
Was So Outstanding and extremely helpful in every sentence guiding me and sending the links to help me complete my transaction! I even made a comment that maybe behind the device , was not a human , since I’ve never experienced such competent customer service. Thank You Lina

September 14, 2021
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Reply from Raymour & Flanigan - Lawrenceville

Hello Kathleen! Thank you for taking the time to leave us such a detailed review! Have a great day! -CE

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