Raymour & Flanigan - Limerick Outlet Reviews 

143
TrustScore 4.5 out of 5

4.4

1840 East Ridge Pike, 19468 Royersford, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Irene in the Royersford store really knew her stuff on mattresses! We dread mattress shopping however we had an idea of what we wanted and she helped us compare a few different options. Never thought... See more

Company replied

Rated 5 out of 5 stars

We had a great shopping experience with Ginni Fay. She understood our needs, was patient, attentive and knowledgeable. She answered all our questions. The showroom was nicely set up with a good var... See more

Rated 5 out of 5 stars

Sales person was knowledgeable and understood what we were looking for. Found what we wanted in minutes.

Rated 1 out of 5 stars

not worth your time and money, crappy service and have to chase them for updates or followup and then he give you BS. i am not recommending anyone who values service and money, the most disgusting ser... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1840 East Ridge Pike, 19468, Royersford, PA, United States

  • 4849021860

4.4

Excellent

TrustScore 4.5 out of 5

143 reviews

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4.4

All reviews

(143)

4,105 reviews in the last 12 months

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Rated 5 out of 5 stars

I am pleased with the variety and ease…

I am pleased with the variety and ease of purchase.

June 23, 2022
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Sandra! Thank you for leaving this 5-star rating! We’re glad you had a good experience in our furniture store. -Jeff V.

Rated 5 out of 5 stars

Lucy was a great sales person

Lucy was a great sales person. They were extremely helpful and kind. They also didn't pressure us to make any decisions we didn't want to, and was very informative when it came to Raymour and Flanigan's policy.

June 21, 2022
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Reply from Raymour & Flanigan - Limerick Outlet

Thank you for taking the time to leave a review, Laura! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Excellent sales person

October 23, 2021
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Maryjo! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Great experience..

I was helped immediately by Shannon which has a wonderful personality and made me feel very comfortable. She was extremely helpful as well. I will definitely be back to give her more of my business!

May 2, 2021
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Debra! Many thanks for your fantastic review! We appreciate you shopping with us!

Rated 5 out of 5 stars

Awesome salesperson

Awesome salesperson, not pushy at all! Listened to what I was looking for!!

April 26, 2021
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Tina! It's nice to see you enjoyed your experience. Thank you for furniture shopping with us!

Rated 5 out of 5 stars

Great experience

Great experience! Tom W. Was very helpful and a pleasure to work with

April 5, 2021
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Carol! We are happy to hear you had a terrific experience! Have a great day!

Rated 5 out of 5 stars

Our visit was very professional with…

Our visit was very professional with Sales Rep John Egan. There was never any pressure to make a decision. John was very patient with us an gave us all information that we needed. Only disappointment was that delivery was almost 2 months

March 2, 2021
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Daniel! We want to thank you for taking the time to leave us such a fabulous review! Thank you for furniture shopping with us!

Rated 1 out of 5 stars

Placed online order for in-store…

Placed online order for in-store pick-up. Paid in full weeks ago but have not received any further information about when the product can be picked up. Zero follow-up from R&F and the 1-800 number was a bust as well.

December 15, 2020
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Luke. We are very sorry to hear about this issue with your furniture pickup. We would like to get you in touch with our management team to help resolve this issue. Please email us at RFCare@raymourflanigan.com with your order details. Thank you for your patience, we will be in touch as soon as possible. -MR

Rated 5 out of 5 stars

Ray Premo could not have been more…

Ray Premo could not have been more helpful and knowledgable. we made a few trips to the store and he was tremendous each time. We changed our minds mid way through on a different model and he didn't blink an eye and updated the purchase order. because of the greta service, we ended up buying a mattress and desk as well - no pressure from him at all. I highly recommend Ray.

October 14, 2020
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Keith! We want to thank you for taking a few minutes to leave us such positive feedback! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Good salespeople

We are a senior couple that just moved into a retirement community. We were greeted by Tom Webb and stated our needs, a replacement bedroom chest. I was immediately surprised by his candor,professionalism and integrity. I am a retired career military officer and I judge quickly. We ended up with a more common sense solution. A new bedroom set including an adjustable bed ,frame and mattress w/ remote control. This was done subliminaly and with comfort by Tom. We were given space and realized this is what we really needed. When I retired from the Navy I was involved in large commercial truck sales with Ford and GM and can appreciate a good salesperson. Kudos to Tom & Raymour. I only hope the delivery is as smooth.

August 10, 2020
Unprompted review
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Reply from Raymour & Flanigan - Limerick Outlet

Hi John! Thanks for taking the time to write about your experience! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Visited the Outlet Store

Visited the Outlet Store. Folks were friendly without being overbearing.
Consulted well and provided information quickly.
Decided to buy a set and checkout process was quick and painless.
I am a repeat customer and have not had any reason to not like them.

July 14, 2020
Unprompted review
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Indranil! Thank you for taking a few minutes to leave us such fantastic feedback! We hope you enjoy your new furniture! -MR

Rated 3 out of 5 stars

Great salesman, bad manager, misleading advertising

Malcolm Thomson did a great job as a sales associate helping my children and I choose a bed, dining room table, coffee table, and sectional for our new home. He was quick and he listened to our needs. Unfortunately, after declining the extended coverage plan, his manager Max came over and tried to badger me into purchasing the extended coverage plan, not listening to me on multiple occasions saying no and disputing my logic. I almost left after having spent an hour there picking out my furniture because I was so frustrated. I've never experienced such aggressive sales tactics in the numerous purchases I have made with your firm. To top things off, I was charged a delivery fee, despite spending $4,600 with your firm yesterday, have spent a cumulative $20,000 with the firm over 15 years, and received an email yesterday morning from your firm highlighting free delivery. I was then told it didn't apply to what I purchased and that the marketing team makes those claims often, creating such complaints. I can forward you the email to show how blatant the bait and switch is. The rating for my experience would be one star but for Malcolm being a quality sales person. I am deeply disappointed with your firm after having many good experiences over the years. I look forward to hearing your response.

June 28, 2020
Unprompted review
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Rich. We are very sorry to hear you had this experience in our showroom and we sincerely apologize for any miscommunication regarding our delivery fee. We'd be happy to get you in touch with a manager to discuss this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 5 out of 5 stars

This was a simple and great experience

This was a simple and great experience. Our salesman Tom, who we always try to work with, was excellent as always. He’s helpful and not pushy and always gives us alternatives. He knows the products and supplies valuable info for helping us make a decision. The price for the quality we are getting is excellent, the delivery is free and there were multiple time slots available for the delivery.

June 22, 2020
Unprompted review
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Mark! Thanks for taking the time to leave us such a well-thought-out review about your shopping experience! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

We like our salesman Jay Premo

We like our salesman Jay Premo. He always makes shopping a pleasure and finds something in our price range which is always a good product. We come to the store because of Jay.

February 22, 2020
Unprompted review
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Michele! Thank you for your fabulous review! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Extremely helpful low pressure sale

Extremely helpful low pressure sale. They matched a cheaper price from a competitor. Very satisfied with price and quality.

February 12, 2020
Unprompted review
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Reply from Raymour & Flanigan - Limerick Outlet

Hello there! Thanks for leaving us a 5-star review! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

I recently shopped for new family room…

I recently shopped for new family room furniture and was surprised and pleased when I couldn’t decide on an accent chair for the sofa and chair I liked and the salesperson told me that they would take the chairs over to the set so I could see how they looked together. Not being sure of what end tables will fit in my house until I see the set in my room, the salesperson did not push me to buy tables and made me comfortable with my decisions

January 17, 2020
Unprompted review
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Peggy! Thanks so much for taking the time to leave us such a great review! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

I worked with Tom Webb in the store and…

I worked with Tom Webb in the store and he was very helpful, knowledgable, and patient with me making a final decision on my choice. He was very professional and gave great advice for the space I had to get the proper couch that would fix into my living room.
I am pleased with my purchase and the delivery service by Matt and Will.
Thank you

January 8, 2020
Unprompted review
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Reply from Raymour & Flanigan - Limerick Outlet

Hi Jason! Thank you for taking the time to leave us such positive feedback! Thank you for furniture shopping with us! -MR

Rated 4 out of 5 stars

We recently purchased a bed frame at…

We recently purchased a bed frame at the Montgomeryville store . The salesman was interested in the beginning. As we were deciding which took about ten minutes, he went to another customer. We then had to ask another person to provide details on our purchase. Other sales employees seemed to follow their customer all the way through.

January 2, 2020
Unprompted review
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Reply from Raymour & Flanigan - Limerick Outlet

Hello Beth. Thanks so much for taking the time to share this helpful feedback with us. We are looking forward to seeing you again soon! -MR

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