Ben Moore our sales rep was very friendly and very informative about our purchase of an adjustable mattress and took his time explaining all our options.. we also purchased bedroom furniture.. the who... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I disliked how my sales associate wanted to give some of his commission to Susan at the cherry hill store. All because Susan made me save a different bedroom set to my account to apply for genesis cre... See more
Company replied
We came in close to closing time, and were quickly greeted by Benny. He pointed us in the right direction and let us look around. When we had questions, he answered them right away. Benny provided... See more
Kevin and Kathleen in the Marlton outlet store were absolutely amazing . Both were very knowledgeable and guided us in the right direction when we weren’t sure about which bed to select . Will definit... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
515 Route 73 S, 8053, Marlton, NJ, United States
- 8565523642
4.7
Excellent
108 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Susan was very helpful as I was looking…
Susan was very helpful as I was looking for a small kitchen table/chairs. Very nice and knowledgeable of the product I purchased.
July 1, 2026
My visit was kind friendly
My visit was kind friendly. Everybody was professional. David was great associate. I hope they are compensated appropriately for their efforts. Thank you.
May 26, 2026
Ben Moore our sales rep was very…
Ben Moore our sales rep was very friendly and very informative about our purchase of an adjustable mattress and took his time explaining all our options.. we also purchased bedroom furniture.. the whole process was a pleasant experience..
May 23, 2026
Kevin and Kathleen in the Marlton…
Kevin and Kathleen in the Marlton outlet store were absolutely amazing . Both were very knowledgeable and guided us in the right direction when we weren’t sure about which bed to select . Will definitely recommend them both and the store to friends and family .
March 28, 2026
Unprompted review
Excellent Customer Service
Sean Elliott my consultant was amazing and so helpful! Sean made the whole process easy for me. I would highly recommend his expertise to anyone shopping for furniture. Thank you Sean!
January 27, 2026
Unprompted review
From day one was absolutely amazing…
From day one was absolutely amazing service I am very happy with my purchase thank you because the quality is like no other in the market just great.
February 7, 2026
Unprompted review
We had a great experience with sales…
We had a great experience with sales AND delivery! Everything was delivered in a timely and professional manner. The final product looks great in our living room!
January 27, 2026
Unprompted review
Rocking Recliner for Nursery
My husband and I had been looking for a rocking chair recliner for our baby’s nursery for months and decided to stop at Raymour and Flanigan’s Marlton Outlet and we’re so glad we did! We found the perfect chair at a great price. Sean was so helpful. We’ll definitely be back!
December 20, 2025
Unprompted review
Disapointed
Received confirmation for delivery but a no show occurred. Had to reschedule, but was told it was never entered correctly even though I received a text confirming the delivery. This is the second time for the order being screwed up.
October 20, 2025
Great shopping experience
I was greeted in a very friendly and professional manner by Sean Elliot, the sales consultant that would be assisting me in the selection of a new couch and chair. While I made a quick decision on the sofa, I was unsure of what chair would work in the space I have. Sean was very patient and helped look for some alternatives.
September 10, 2025
Unprompted review
Reply from Raymour & Flanigan - Marlton Outlet
Hello AS,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with Sean. Providing excellent service is our top priority, and it's wonderful to know that Sean was able to assist you effectively.
If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Sean was great!
Sean was very helpful & not at all pushy. He answered my questions but gave me space to try it out different pieces of furniture. Honestly, it was one of the best experiences I've had with a sales person.
August 15, 2025
Unprompted review
Reply from Raymour & Flanigan - Marlton Outlet
Hi Wendi,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Sean provided you with helpful and respectful service. It's wonderful to know that you felt comfortable and had the space to make your decisions. We aim to create a pleasant and pressure free shopping environment, and your feedback reassures us that we're on the right track. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Marlton Outlet
Hello Kathleen,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team to be both kind and knowledgeable. Providing excellent service is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
A waist of my time and effort due to R&F goofs
I called and made a purchase via Mt. Laurel with the understanding I can pick it up on Monday. I made the payment the next morning since the salesman said look for the link and I found it at the end of the document. When I went from Columbus to Cherry Hill to pic it up they said because the payment timing, they did not fill the order and I had to comeback Thursday. I just canceled and was angry due to poor communication and the time I had spent traveling. Fire the dumb salesman.
August 10, 2025
Reply from Raymour & Flanigan - Marlton Outlet
Hello Bill,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your recent purchase. It is disappointing to hear about the miscommunication regarding your order and the impact it had on your plans.
Your feedback is invaluable, and we will use it to improve our processes and communication to prevent similar situations in the future.
If there is anything we can do to assist you further or if you have any additional concerns, please feel free to reach out to us directly at rfcare@raymourflanigan.com. We hope to have the opportunity to serve you better in the future.
Sincerely,
The Raymour & Flanigan Team
Very good customer service and a large…
Very good customer service and a large selection to choose from for what I was looking to buy
August 9, 2025
Reply from Raymour & Flanigan - Marlton Outlet
Hello Jay,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received very good customer service and found a large selection to choose from. Providing a wide range of options and excellent service is something we strive for, and it's wonderful to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
The Raymour & Flanigan Team
Another Great Purchase
We purchased many Beautiful pieces of furniture from Raymour and Flanigan but this couch and chair take the cake. The functions that it has are wonderful for someone with a bad back. And watching a movie with the sound and vibrations makes you feel like you’re at a theater. Also looks great! Our sales associate Sean Elliott from Maralton outlet store was amazing! He made our purchasing experience so easy-he was so helpful. Our delivery experience was also easy. The gentleman doing the delivery were very professional. We are repeat customers and very happy with everything-start to finish.
July 31, 2025
Unprompted review
Reply from Raymour & Flanigan - Marlton Outlet
Hello Billie,
Thank you for sharing your great feedback with us! We're happy to hear that you like your new couch and chair, and that they are comfortable and functional for you. It's wonderful to know that the features are making your movie-watching better.
We're also glad to hear about your good experience with Sean Elliott at our Marlton store. We aim to make every purchase easy and enjoyable, and it's great to know that Sean helped you so well. Additionally, we're pleased that our delivery team met your expectations with their professionalism.
We really appreciate your loyalty as a repeat customer and are glad that you're happy with your purchases from start to finish. If there's anything else we can do for you, please feel free to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Very happy
Our sales associate, Sean Elliott, was wonderful and prrofessional. He assisted us on multiple visits to the store and was responsive to all our needs.
July 11, 2025
Unprompted review
Reply from Raymour & Flanigan - Marlton Outlet
Dear John,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Sean Elliott provided you with such wonderful and professional service during your visits to our store. It's always our goal to ensure our guests feel valued and well taken care of, and it's great to know that Sean was responsive to all your needs.
Your feedback is incredibly important to us, and we will be sure to pass along your kind words to Sean and the rest of our team. We look forward to welcoming you back to Raymour & Flanigan in the future.
Best,
The Raymour & Flanigan Team
Excellent and knowledgeable staff and…
Excellent and knowledgeable staff and support personnel
July 24, 2025
Reply from Raymour & Flanigan - Marlton Outlet
Dear Patty,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our staff and support personnel were able to provide you with excellent service. Your kind words and perfect rating mean a lot to us, and they motivate us to continue delivering the best possible experience to our guests.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!
Best,
The Raymour & Flanigan Team
The sales associate
The sales associate, Dennis! He was extremely knowledgeable, professional, respectful, and most of all, very patient!
July 6, 2025
Reply from Raymour & Flanigan - Marlton Outlet
Dear Marc,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Dennis at Raymour & Flanigan. It's fantastic to know that his knowledge, professionalism, respectfulness, and patience made your visit memorable.
We strive to provide exceptional service to all our customers, and your kind words are a great testament to the hard work and dedication of our team. We will be sure to pass along your compliments to Dennis, as it will surely make his day.
Thank you once again for your review and for choosing us for your home furniture needs. We look forward to serving you again in the future!
Warm regards,
The Raymour & Flanigan Team
I am very pleased to have my new mattress
I am very pleased to have my new mattress. The sales guy was very nice. The setup and delivery was awesome. They did take my old mattress. My new mattress is very comfortable. I am happy so far!
June 22, 2025
Unprompted review
Reply from Raymour & Flanigan - Marlton Outlet
Hello Andrea,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you're enjoying your new mattress and that the entire experience, from sales to delivery, met your expectations. It's great to know that our team was able to assist you with the removal of your old mattress and that you're finding your new one comfortable. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new mattress!
Best regards,
The Raymour & Flanigan Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.