Raymour & Flanigan - Marlton Outlet Reviews 

110
TrustScore 4.5 out of 5

4.7

515 Route 73 S, 8053 Marlton, NJ, US


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Rated 5 out of 5 stars

The selection of recliners on the floor was amazing. That was a very pleasant surprise that there were so many choices. The best part was spending time with my salesperson, Rich Bradley. He asked... See more

Rated 5 out of 5 stars

We came in close to closing time, and were quickly greeted by Benny. He pointed us in the right direction and let us look around. When we had questions, he answered them right away. Benny provided... See more

Rated 5 out of 5 stars

We purchased many Beautiful pieces of furniture from Raymour and Flanigan but this couch and chair take the cake. The functions that it has are wonderful for someone with a bad back. And watching a mo... See more

Company replied

Rated 3 out of 5 stars

I disliked how my sales associate wanted to give some of his commission to Susan at the cherry hill store. All because Susan made me save a different bedroom set to my account to apply for genesis cre... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 515 Route 73 S, 8053, Marlton, NJ, United States

  • 8565523642

4.7

Excellent

TrustScore 4.5 out of 5

110 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(110)

3,902 reviews in the last 12 months

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Rated 5 out of 5 stars

Susan was exceptional.She took her time…

Susan was exceptional.She took her time and answered any questions I had.

December 1, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Margaret,

Thank you so much for sharing your wonderful experience with Susan! We're thrilled to hear that she provided exceptional service and took the time to answer all your questions. Your satisfaction is our top priority, and it's great to know that Susan made your visit a positive one. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great experience in Marlton NJ Outlet Store.

Betty Ann in Marlton made the purchasing experience easy and quick. Purchased a bed, mattress and box spring in record time for me with her suggestions and help.

December 1, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Pam,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Betty Ann in Marlton was able to assist you efficiently and make your purchasing process smooth and quick. We hope you enjoy your new bed, mattress, and box spring. If you need any further assistance, please don't hesitate to reach out.

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Accent chair

Purchased a beautiful floor model chair for a great price. The sales person was great and the whole process was seamless

November 10, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Rita,

Thank you so much for your wonderful review! We're thrilled to hear that you found a beautiful chair at a great price and that your experience with our sales team was seamless. We hope you enjoy your new chair and look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Sean Elliott was extremely helpful

Sean Elliott was extremely helpful! He helped me get all the pieces i needed! He went above and beyond! Thank you for a great experience!

November 2, 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Hi Kelley,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Sean Elliott was able to assist you in finding all the pieces you needed and that he went above and beyond to ensure you had a great experience. We will definitely pass along your kind words to Sean. Enjoy your new furniture, and we hope to see you again soon!

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Customer service

Customer service

October 27, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Dear Arthur,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our customer service team. Providing excellent service is something we strive for every day, and it's wonderful to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Mattress hunting !

My visit was great ,salesman was fantastic very knowledgeable plus had a great sense of humor . Purchased exactly what I was looking for and received delivery next day wish all my purchases went as well as this Raymour employees are doing a wonderful job !

September 27, 2024
Rated 5 out of 5 stars

Our salesman Deptford Dave was great…

Our salesman Deptford Dave was great helped us with everything we needed. Answered all our questions I would highly recommend him.

September 10, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Ben,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Deptford Dave provided you with excellent service and was able to assist with all your needs. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, warm greeting. Sales person not pushy, answered all my questions. Sales desk representative very nice, friendly. Professional, good service.

September 6, 2024
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Reply from Raymour & Flanigan - Marlton Outlet

Dear Frances,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team. It's great to know that our staff provided a warm greeting and that our sales person was able to answer all your questions without being pushy. We're also glad to hear that you found our sales desk representative to be friendly and professional. Your kind words mean a lot to us, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sales person was very helpful and…

Sales person was very helpful and professional.

September 3, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Dear Lena,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our sales person was able to assist you in a helpful and professional manner. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Got what l needed quick service

Got what l needed quick service

August 27, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Jerome,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found what you needed and that our service met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Your team leader Ben Moore was very…

Your team leader Ben Moore was very helpful, knowledgeable and friendly made our experience wonderful and we will definitely be back. We excited to get our new couch very soon.

August 11, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Dear Jeffrey,

Thank you so much for your glowing review! We're thrilled to hear that Ben made your experience wonderful with his helpfulness, knowledge, and friendliness. It's great to know that you're excited about your new couch. We look forward to welcoming you back to our store in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Dear Barbara,

Thank you so much for your wonderful review! We're thrilled to hear that you've had a positive experience with Raymour & Flanigan. Your satisfaction is our top priority, and it's great to know that we've met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 1 out of 5 stars

Improve customer service

Improve customer service

August 2, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Katrina,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our customer service did not meet your expectations. We strive to provide excellent service to all our customers, and your comments will help us improve. If you have any specific concerns or details you'd like to share, please feel free to reach out to us directly @ rfcare@raymourflanigan.com. We appreciate your input and hope to have the opportunity to serve you better in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Outlet

Rated 5 out of 5 stars

Friendly salesperson and very nice store.

Our salesperson was very friendly and informative. We didn't feel pressured or rushed at all.

July 18, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Jay,

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that our salesperson made you feel comfortable and well-informed during your visit. It's wonderful to know that you didn't feel pressured or rushed. We hope you enjoy your new furniture and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sales team was professional

Sales team was professional, not pushy, and seemed trustworthy

July 14, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Saul,

Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our sales team. We strive to create a comfortable and trustworthy environment for our customers, and it's great to know we succeeded. We hope you enjoy your new furniture and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sean E

Sean Elliot was great

July 6, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Thank you so much for your review, Howard! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Mario

Mario, we worked with about 3 years ago, and was so happy that he was there when we walked in yesterday, and yes, again. Pe purchased a L sleeper sofa

June 28, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Thank you so much for your review, Ann! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

We went into the store looking for a…

We went into the store looking for a new mattress. We found the mattress we always wanted, and wouldn’t have found it with out the wonderful sales team at the store. Kathleen was wonderful and made this experience for us very easy. Thank you Kathleen and Miles for our new bed.

June 16, 2024
Unprompted review
Rated 5 out of 5 stars

Finally a good night's sleep

Everyone was pleasant and the store was inviting. Mario Maldonado was knowledgeable and showed me mattresses, encouraged me to try several, so I could make the right choice.

June 3, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hello Karen! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

The manager and all the staff members…

The manager and all the staff members are very polite,friendly and professional were very grateful and Happy for the great service.

May 19, 2024
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hello Dalia Rios! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

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