Raymour & Flanigan - Metropolitan Avenue Reviews 

118
TrustScore 4.5 out of 5

4.3

66-26 Metropolitan Avenue, #730, 11379 Middle Village, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Shopping, the way I like it!!!! Mr. Reza Samed was the salesperson who assisted me with my purchase. He was knowledgable, patient and very efficient. He did not follow 2 steps behind me as is my expe... See more

Company replied

Rated 5 out of 5 stars

The manager who assisted us was polite and knowledgable.I also noticed that all personal were well dressed.

Rated 5 out of 5 stars

Carolina was rally great . She listened to my concerns and advise me what would be best for me . I felt valued and cared for , she recommended me a mattress best for my needs and offered solutions. Sh... See more

Company replied

Rated 1 out of 5 stars

The service department is horrible. I paid for a warranty for my sofa and chair. In the warranty it clearly states that we cannot spot clean. Otherwise the warranty is null and void. Well getting some... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 66-26 Metropolitan Avenue, #730, 11379, Middle Village, NY, United States

  • 7189074687

4.3

Excellent

TrustScore 4.5 out of 5

118 reviews

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4.3

All reviews

(118)

3,956 reviews in the last 12 months

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Rated 5 out of 5 stars

Pleasant shopping experience

The staff was very friendly and accomodating,did not try to pressure me and was knowledgeable about the furniture.

May 26, 2025
Raymour & Flanigan - Metropolitan Avenue logo

Reply from Raymour & Flanigan - Metropolitan Avenue

Dear Louise,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience at Raymour & Flanigan. Our team takes great pride in being friendly, accommodating, and knowledgeable, and it's fantastic to know that this was reflected during your visit.

Your kind words and perfect rating mean a lot to us, and we are delighted that you felt no pressure while exploring our furniture options. We strive to create a welcoming and comfortable environment for all our guests.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Caroline was very helpful at the Middle…

Caroline was very helpful at the Middle Village store, so we were able to narrow down our options and find the right chairs!

May 25, 2025
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Reply from Raymour & Flanigan - Metropolitan Avenue

Hello Barbara,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Caroline was able to assist you effectively. It's wonderful to know that you found the right chairs and had a positive shopping experience. Your feedback is greatly appreciated and will be shared with Caroline and the team. We look forward to welcoming you back to Raymour & Flanigan for any future home furniture needs.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Met our needs

Needing new furniture in a hurry and wanting quality with good prices, we landed here. We told our sales people exactly what we were looking for and they met our needs with different choices for us to look through. Thank you R&F

May 23, 2025
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Reply from Raymour & Flanigan - Metropolitan Avenue

Dear Thomas,

Thank you so much for your wonderful review! We're thrilled to hear that you found exactly what you were looking for and that our sales team was able to provide you with a variety of choices. It's great to know that we could meet your needs with quality furniture at good prices. We appreciate your kind words and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Saleswoman I dealt with was kind listen…

Saleswoman I dealt with was kind listen to what I was saying and looking for and even showed me some other options that were even better than what I was looking for thanks AGUEDA ESPINAL aka Aggy

May 9, 2025
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Reply from Raymour & Flanigan - Metropolitan Avenue

Hello Salvatore,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Agueda was able to assist you in finding the perfect options for your needs. It's wonderful to know that her kindness and attentiveness made your visit enjoyable. We truly appreciate your feedback and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Metropolitan Avenue logo

Reply from Raymour & Flanigan - Metropolitan Avenue

Hello Kathryn,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team to be patient and knowledgeable. Providing exceptional service is a top priority for us, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sofa

When you go on website, everything is clear and organized. Price was acceptable for sofa . Found what I needed.

March 17, 2025
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Reply from Raymour & Flanigan - Metropolitan Avenue

Hello Kazimierz,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our website clear and organized, and that you were able to find the perfect sofa at an acceptable price. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Metropolitan Avenue logo

Reply from Raymour & Flanigan - Metropolitan Avenue

Hello Hector,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service friendly and good. Providing excellent customer service is a top priority for us at Raymour & Flanigan, and your feedback reaffirms the hard work we put in every day.

If there's anything else we can do for you or if you have any questions in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Price was just right and my sales…

Price was just right and my sales person Kay was a pleasure to work with. She was very knowledgeable about all of the sectionals and helped us out with our final choice.

February 18, 2025
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Reply from Raymour & Flanigan - Metropolitan Avenue

Hello Charles,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you found the price just right and that Kay was a pleasure to work with. It's great to know that her knowledge about our sectionals helped you make your final choice. We strive to provide the best service and are delighted that you had such a positive experience. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Carolina was rally great

Carolina was rally great . She listened to my concerns and advise me what would be best for me . I felt valued and cared for , she recommended me a mattress best for my needs and offered solutions. She tried to get me a promo but manager didn’t approve it anyways I would strongly recommend her .

February 17, 2025
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Reply from Raymour & Flanigan - Metropolitan Avenue

Dear Ewa Markiewicz,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Carolina was able to assist you effectively and make you feel valued and cared for during your visit. It's wonderful to know she could recommend a mattress that suits your needs and offer helpful solutions.

We appreciate your understanding regarding the promotional offer and are grateful for your strong recommendation of Carolina. Your feedback is incredibly important to us, and we will be sure to share your kind words with her and the rest of our team.

Thank you once again for choosing Raymour & Flanigan. We look forward to serving you again in the future.

Warm regards,

Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Easy and pleasant process.

Easy and pleasant process.

December 15, 2024
Raymour & Flanigan - Metropolitan Avenue logo

Reply from Raymour & Flanigan - Metropolitan Avenue

Hello Lm,

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found the process easy and pleasant. Our team strives to make every interaction smooth and enjoyable, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Warm regards,
Ashley
The Raymour & Flanigan Team
888-729-6687

Rated 5 out of 5 stars

We are a repeat customer

We are a repeat customer - alway given same top notch attention and service.

November 24, 2024
Raymour & Flanigan - Metropolitan Avenue logo

Reply from Raymour & Flanigan - Metropolitan Avenue

Hi Gerard,

Thank you so much for your continued support and for taking the time to share your experience! We're thrilled to hear that you've consistently received top-notch attention and service during your visits. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Shopping was easy and the product is…

Shopping was easy and the product is well made. Delivery was on point and well done.

October 19, 2024
Raymour & Flanigan - Metropolitan Avenue logo

Reply from Raymour & Flanigan - Metropolitan Avenue

Thank you, Alma, for taking the time to leave a review. We're so happy to hear that you had an overall great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

the Salesman did an excellent job and…

the Salesman did an excellent job and listened to our needs

August 24, 2024
Raymour & Flanigan - Metropolitan Avenue logo

Reply from Raymour & Flanigan - Metropolitan Avenue

Dear Alphonzo,

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our salesman did an excellent job and truly listened to your needs. Providing exceptional customer service is always our top priority, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The delivery came first thing in the…

The delivery came first thing in the morning so there was no need to waste an entire day waiting! The delivery drivers were very professional and friendly. They were quick and efficient.

August 14, 2024
Raymour & Flanigan - Metropolitan Avenue logo

Reply from Raymour & Flanigan - Metropolitan Avenue

Hi Rosemarie,

Thank you so much for sharing your positive experience! We're thrilled to hear that your delivery was prompt and that our drivers were professional and friendly. We strive to make the delivery process as smooth and efficient as possible, and it's wonderful to know we met your expectations. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

This is not my first purchase from…

This is not my first purchase from Raymour & Flanigan and the service is always excellent the Manger Kelvin was Friendly, Professional and knowledgeable. Will be visiting Raymour soon for more furniture!!

June 29, 2024
Raymour & Flanigan - Metropolitan Avenue logo

Reply from Raymour & Flanigan - Metropolitan Avenue

Thank you so much, Gladys, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

great selection!

June 25, 2024
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Reply from Raymour & Flanigan - Metropolitan Avenue

Hello Kathleen Kohlmann Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

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