Raymour & Flanigan - Milford Clearance Center Reviews 

426
TrustScore 4.5 out of 5

4.7

1799 Boston Post Road, 6460 Milford, CT, US


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Rated 5 out of 5 stars

Decent prices,variety of styles. Hector was very helpful, gave numbers right up front. He gave me an extra bump of care by offering a wheelchair for my comfort while browsing. Good sense of humor as w... See more

Rated 5 out of 5 stars

Jay was amazing! He went above and beyond to help us find a bedroom set for our son. Looking tirelessly on the Internet and on the showroom, trying to accommodate every possible need we had the girls... See more

Company replied

Rated 5 out of 5 stars

There is a wide selection of items to view. The display is good. The salespeople are courteous and welcoming without being pushy. When asked, their answers were concise and to the point. Once we d... See more

Company replied

Rated 2 out of 5 stars

poor product selection on floor. No black wood coffee table- I purchased one from Ethan Allen. I ordered two lamps on line after seeing them on the floor in Milford store. Originally scheduled for... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1799 Boston Post Road, 6460, Milford, CT, United States

  • 2038785057

4.7

Excellent

TrustScore 4.5 out of 5

426 reviews

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4.7

All reviews

(426)

4,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

the delivery people cut my chair and…

the delivery people cut my chair and was suppose to replace it and never did..

the sales person said He would make sure and never did. I still have not got the new part Yet....

September 26, 2024
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Reply from Raymour & Flanigan - Milford Clearance Center

Dear Timothy Newton,

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you have faced with your chair delivery and the subsequent follow-up. This is not the level of service we strive to provide, and we understand your frustration.

Please know that we are committed to resolving this issue promptly. We would appreciate the opportunity to make things right. Could you please contact our customer service team at your earliest convenience? They will prioritize your case and ensure that the replacement part is delivered to you as soon as possible.

Thank you for your patience and understanding. We value your feedback and are dedicated to improving our services.

Sincerely,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

No pressure

No pressure, we could walk around the showroom and not feel rushed

January 24, 2025
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Reply from Raymour & Flanigan - Milford Clearance Center

Hello Frank,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed a relaxed and pressure-free visit to our showroom. Providing a comfortable and welcoming environment for our customers is a top priority, and it's wonderful to know that we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Clearance Center soon!

Best regards,

Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

It was great

It was great. Hector was incredible.

January 17, 2025
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Reply from Raymour & Flanigan - Milford Clearance Center

Hi Daniel, thank you for your feedback! We’re so happy to hear that Hector provided you with incredible service. We’ll be sure to pass along your kind words to him. If you need anything else, feel free to reach out!

Thank you,
Raymour and Flanigan

Rated 5 out of 5 stars

Salesman Hector Morris

Salesman, Hector Morris was very nice and helpful. He completed the transaction quickly and even sent me pictures of my purchase because I forgot my phone. I would go back again and ask for him. I have made several good purchases at this store. Very good deals!

January 21, 2025
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Reply from Raymour & Flanigan - Milford Clearance Center

Hello Cathi,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Hector was able to assist you so effectively and that you were pleased with the service he provided. It's great to know that you found good deals and have had several positive experiences at our store. We truly appreciate your loyalty and look forward to welcoming you back soon. If there's anything else we can do for you, please don't hesitate to let us know.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Selection and prices at the Outlet were…

Selection and prices at the Outlet were amazing! Andre Davis was very knowledgeable and helpful. An excellent buying experience.

January 21, 2025
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Reply from Raymour & Flanigan - Milford Clearance Center

Hello Edward,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our selection and prices at the Outlet amazing. It's wonderful to know that Andre Davis was able to assist you with his knowledge and helpfulness, making your buying experience excellent. We truly appreciate your feedback and look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Clearance Center in the future.

Best regards,
The Raymour & Flanigan Team

Rated 2 out of 5 stars

poor product selection on floor

poor product selection on floor. No black wood coffee table- I purchased one from Ethan Allen. I ordered two lamps on line after seeing them on the floor in Milford store. Originally scheduled for delivery on 1/12/25, as of 1/21/25 still not in stock.

January 7, 2025
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Reply from Raymour & Flanigan - Milford Clearance Center

We understand the frustration of having to wait for product especially when the delivery date gets pushed back. Please reach out to our customer care team at 888-729-6687 and we would be more than happy to look into this for you!

Rated 4 out of 5 stars

Lots of choices at great prices

Lots of choices at great prices. Had to sit a while for sales help, store was very busy.

January 18, 2025
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Reply from Raymour & Flanigan - Milford Clearance Center

Hello George,

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you appreciated our wide selection and great prices. We apologize for the wait you experienced while seeking assistance; we strive to provide prompt service to all our customers, even during busy times. Your feedback is invaluable as we work to improve our service. We hope to welcome you back soon for an even better experience.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Dean was very knowledgeable in helping…

Dean was very knowledgeable in helping to choose a lift chair. He did a fantastic job in answering all my questions and concerns.

January 19, 2025
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Reply from Raymour & Flanigan - Milford Clearance Center

Hello Frank Elliott,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Dean was able to assist you effectively in choosing a lift chair and that he addressed all your questions and concerns. Providing knowledgeable and helpful service is something we strive for, and it's wonderful to know that Dean delivered on that promise.

Your feedback is greatly appreciated and will be shared with Dean and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Clearance Center.

Warm regards,

Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 4 out of 5 stars

Jay Williams was very attentive and…

Jay Williams was very attentive and answered my questions with confidence.
We look forward to our new mattress.

January 18, 2025
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Reply from Raymour & Flanigan - Milford Clearance Center

Dear Sandra Young,

Thank you so much for taking the time to share your experience with us! We're delighted to hear that Jay Williams was able to assist you attentively and confidently. It's wonderful to know that you're looking forward to your new mattress. We strive to provide excellent service and your feedback is invaluable in helping us maintain and improve our standards. If there's anything more we can do for you, please don't hesitate to reach out. We hope to see you again soon!

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

Hector the best and the delivery guys…

Hector the best and the delivery guys was good

January 17, 2025
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Reply from Raymour & Flanigan - Milford Clearance Center

Hello Marbin Ellis,

Thank you so much for your wonderful review! We're thrilled to hear that Hector and our delivery team provided you with such a positive experience. Your feedback is incredibly valuable to us, and we're delighted to know that you were satisfied with our service.

If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Clearance Center in Milford.

Best regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

Tony assisted us with our purchases

Tony assisted us with our purchases. He is wonderful! He was attentive knowledgeable helpful patient kind accommodating and works very hard for the customers! The store was laid out nicely I have nothing negative about our experience at the store. Great job!!!

January 16, 2025
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Reply from Raymour & Flanigan - Milford Clearance Center

Hello Colleen Sylvia,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Tony provided you with attentive and knowledgeable service during your visit. It's great to know that you found our store layout pleasing and that your overall experience was positive. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service.

We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Clearance Center in Milford for any future furniture needs. If there's anything else we can assist you with, please don't hesitate to reach out.

Warm regards,

Raymour & Flanigan Furniture and Mattress Clearance Center Team

Rated 5 out of 5 stars
Raymour & Flanigan - Milford Clearance Center logo

Reply from Raymour & Flanigan - Milford Clearance Center

Hello Sandra Rak,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received very good service from our team. Your feedback is incredibly important to us, and it motivates us to continue providing excellent service to all our customers.

If you have any further comments or need assistance, please feel free to reach out to us. We look forward to serving you again in the future.

Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center - Milford

Rated 5 out of 5 stars

Great team

Our salesman Jay, was amazing!
Friendly, gave us time to shop and find what we like, he was knowledgeable about every piece of furniture we look at, I would recommend everyone I know to that store!
Thank you , for excellent service

January 3, 2025

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