The store had exactly what I was looking for at a great price. The salesperson was very pleasant, knowledgeable and respectful.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
poor product selection on floor. No black wood coffee table- I purchased one from Ethan Allen. I ordered two lamps on line after seeing them on the floor in Milford store. Originally scheduled for... See more
Company replied
Decent prices,variety of styles. Hector was very helpful, gave numbers right up front. He gave me an extra bump of care by offering a wheelchair for my comfort while browsing. Good sense of humor as w... See more
Jay was amazing! He went above and beyond to help us find a bedroom set for our son. Looking tirelessly on the Internet and on the showroom, trying to accommodate every possible need we had the girls... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1799 Boston Post Road, 6460, Milford, CT, United States
- 2038785057
4.7
Excellent
426 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The price was right
The price was right. I was able to walk around and not be pressured , followed around. One regret if I had the number for delivery people could have had my couch day earlier.
February 18, 2025
Reply from Raymour & Flanigan - Milford Clearance Center
Hello Jolanta,
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our prices satisfactory and appreciated the freedom to browse without pressure. We strive to create a comfortable shopping experience for all our customers.
We apologize for any inconvenience caused by the delivery timing. Your feedback is valuable, and we'll look into ways to improve our delivery communication process to better serve our customers in the future.
If there's anything else we can assist you with, please feel free to reach out. We hope to see you again soon!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Milford Clearance Center
Hello Sheldon,
Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated our pricing and professionalism. Your satisfaction is important to us, and we're always striving to provide the best experience possible. If there's anything specific you think we could improve upon to make your next visit even better, please let us know. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Clearance Center soon!
Fred was a pleasure to work with
Fred was a pleasure to work with. Zeroed in on my needs, knowledgable and diligent. Excellent service.
February 17, 2025
Reply from Raymour & Flanigan - Milford Clearance Center
Hello Ricardo,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Fred was able to assist you so effectively and provide excellent service. It's wonderful to know that he could zero in on your needs with such knowledge and diligence. We truly appreciate your kind words and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Dean was helpful and understanding
Dean was helpful and understanding. He helped us make a decision and was kind. Would recommend him to anyone wanting to buy furniture
February 16, 2025
Reply from Raymour & Flanigan - Milford Clearance Center
Hello Adam,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Dean was able to assist you effectively and that you found his help both kind and understanding. It's wonderful to know that he made a positive impact on your furniture buying decision. Your recommendation means a lot to us, and we truly appreciate your support. If you need any further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Elliot was so helpful looking for a…
Elliot was so helpful looking for a recliner for us. When we didn’t find one with him, he sent us to his colleague Andre, who was also very helpful. We will buy again from Raymore and Flanagan.
February 16, 2025
Reply from Raymour & Flanigan - Milford Clearance Center
Hello Tim,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Elliot and Andre were able to assist you in your search for the perfect recliner. Providing excellent customer service is our top priority, and it's wonderful to know that our team made a positive impression. We look forward to welcoming you back to Raymour & Flanigan for your future furniture needs. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Had what we needed!
Good selection. Salesperson was friendly, gave us our space. We found exactly what we were looking for at a great price.
February 16, 2025
Reply from Raymour & Flanigan - Milford Clearance Center
Hello st timer,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our selection and that our salesperson was able to provide you with the right balance of assistance and space. It's wonderful to know you found exactly what you were looking for at a great price. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Clearance Center in the future!
Best regards,
The Raymour & Flanigan Team
Great Customer Service
We were greeted the minute we entered with a friendly smile from JP. He was attentive, kind, and allowed us space to browse. When we found exactly what we were looking for, he was very efficient at assisting us, making the ordering process as easy as possible. He walked with us every step of the way. We were so happy with JP’s service.
February 14, 2025
Reply from Raymour & Flanigan - Milford Clearance Center
Dear Laura Donovan,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that JP provided you with attentive and friendly service during your visit. It's great to know that he made the ordering process smooth and enjoyable for you. We strive to ensure our customers feel supported and valued, and your feedback reassures us that we are on the right track.
We truly appreciate your kind words and your perfect rating. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Clearance Center soon!
Warm regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
Kenny was a great salesman
Kenny was a great salesman - he went above and beyond in helping me with my search for a new lift chair for my husband. He sat in the chairs and showed me how they worked - I had a great experience there!
February 12, 2025
Reply from Raymour & Flanigan - Milford Clearance Center
Hello Anne,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Kenny was able to assist you so effectively in finding the perfect lift chair for your husband. It's great to know that he went above and beyond to ensure you had a positive experience. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Raymour & Flanigan Team
Extremely Satisfied
Good day, my salesperson (Andre) was very nice and professional, and attentive. He has a good eye at the styling of a person's house. Everytime I go to Raymour and Flanigan for future purchases, Andre would be the one I deal with.
February 12, 2025
Reply from Raymour & Flanigan - Milford Clearance Center
Hello Elder Andre Rogers,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with Andre. It's great to know that his professionalism and keen eye for style made your visit enjoyable. We truly appreciate your loyalty and look forward to assisting you with your future purchases at Raymour & Flanigan. If there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Milford Clearance Center
Hi,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Hector was able to provide you with responsive and accommodating service. Our team strives to ensure every customer feels valued and well taken care of, and it's wonderful to know Hector delivered on that promise. We appreciate your feedback and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm regards,
Ashley F.
Raymour & Flanigan Team
888-729-6687
JP was wonderful
JP was wonderful! Very patient and helpful during our visit. Made sure we received the best prices and saw everything in the store. Pickup was also very easy, the guys that loaded our furniture into the truck were great. Very good experience!
February 10, 2025
Reply from Raymour & Flanigan - Milford Clearance Center
Hello Leah,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that JP was able to assist you so wonderfully during your visit. It's great to know that you found our prices competitive and had the opportunity to explore everything in the store. We're also pleased that the pickup process went smoothly and that our team provided excellent service. Your feedback is incredibly valuable to us, and we look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Clearance Center in the future!
Best Regards,
Ashley F.
Raymour & Flanigan Customer Care Team
888-729-6687
good sales staff
February 6, 2025
Reply from Raymour & Flanigan - Milford Clearance Center
Hello Bob,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a positive experience with our sales staff. We strive to provide excellent service, and it's wonderful to know that our team met your expectations. We look forward to welcoming you back in the future for any of your home furniture needs.
Best regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Friendly service with a smile and the…
Friendly service with a smile and the knowledge of products i was looking for.
February 3, 2025
Very quick and easy
Very quick and easy. Bought and had it set up in my apartment in less than 24 hours. Would definitely buy from here again.
February 3, 2025
The experience was great
The experience was great. Even though the store was extremely busy when we got there, our sales rep was very attentive without being pushy.
February 2, 2025
Decent prices,variety of styles
Decent prices,variety of styles. Hector was very helpful, gave numbers right up front. He gave me an extra bump of care by offering a wheelchair for my comfort while browsing. Good sense of humor as well. Overall great experience!
February 1, 2025
I was greeted upon walking in the door…
I was greeted upon walking in the door friendly service and good pricing
February 1, 2025
Another great experience.
Jay Williams the manager and Chrissy at the front desk were amazing! We never felt pressured or rushed into making purchase. Jay was very friendly and truly customer service oriented and focused on helping us. We came back after 4 years to get a mattress replacement, and was pleased that Jay was still there to help us again. A++!
January 31, 2025
the delivery people cut my chair and…
the delivery people cut my chair and was suppose to replace it and never did..
the sales person said He would make sure and never did. I still have not got the new part Yet....
September 26, 2024
Reply from Raymour & Flanigan - Milford Clearance Center
Dear Timothy Newton,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you have faced with your chair delivery and the subsequent follow-up. This is not the level of service we strive to provide, and we understand your frustration.
Please know that we are committed to resolving this issue promptly. We would appreciate the opportunity to make things right. Could you please contact our customer service team at your earliest convenience? They will prioritize your case and ensure that the replacement part is delivered to you as soon as possible.
Thank you for your patience and understanding. We value your feedback and are dedicated to improving our services.
Sincerely,
The Raymour & Flanigan Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.