Raymour & Flanigan - Montgomeryville Reviews 

279
TrustScore 4.5 out of 5

4.6

985 Bethlehem Pike, 18936 Montgomeryville, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Working with Anthony is a pleasure! Anthony listened to what I was looking for in living room furniture and helped me during the process in deciding what was best for what I was looking for and answe... See more

Company replied

Rated 1 out of 5 stars

Steve was our sales person. He claimed we only were approved for $3000, but I got a letter in the mail afterward that said we were approved for $9300. Then, after putting the money down and going to m... See more

Rated 5 out of 5 stars

We came in to start exploring new mattress options. We feel like we hit the lotto having Patrick as our salesperson. He was extremely knowledgeable and patient. He was ZERO pressure, yet we still ende... See more

Company replied

Rated 5 out of 5 stars

Our sales consultant, Elisabet Jeppson, was courteous and helpful. She allowed us to browse on our own after an initial orientation, and then came back to assist us when we were ready to make decisio... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 985 Bethlehem Pike, 18936, Montgomeryville, PA, United States

  • 2156618010

4.6

Excellent

TrustScore 4.5 out of 5

279 reviews

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4.6

All reviews

(279)

4,123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Patrick is the best

Patrick is the best! He’s accommodating, very pleasant and offers many suggestions until we found the right furniture for us. Nothing was too much trouble.

August 16, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Hi William,

Thank you so much for your wonderful review! We're thrilled to hear that Patrick provided you with such an accommodating and pleasant experience. It's great to know that he was able to offer helpful suggestions and assist you in finding the perfect furniture. We appreciate your kind words and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The associate answered our questions…

The associate answered our questions and helped us select an appropriate mattress.

August 6, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Dear Thomas,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our associate was able to assist you in finding the perfect mattress. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very helpful salesperson.

Very helpful salesperson.

August 4, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Dear Elizabeth,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our salesperson. Providing excellent customer service is our top priority, and it's always rewarding to know when we've succeeded. We look forward to assisting you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

knowledgeable and helpful

Sherry Toro was very knowledgeable and took her time with us. She gave great suggestions for our need.

July 31, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Hi Karen,

Thank you so much for taking the time to share your positive experience with Sherry Toro! We're thrilled to hear that she was able to provide you with knowledgeable assistance and valuable suggestions. We strive to offer the best service possible, and it's wonderful to know that Sherry met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesman and staff were excellent

Salesman and staff were excellent! Went above and beyond with a service call for a lift chair that needed service. And were great with purchase of a new one!

July 27, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Dear Marie,

Thank you so much for your wonderful review! We're thrilled to hear that our salesman and staff provided excellent service and went above and beyond to assist with your lift chair. It's fantastic to know that you had a great experience with both the service call and the purchase of your new chair. We truly appreciate your kind words and your support. If you need any further assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sales personnel and staff working the…

Sales personnel and staff working the customer service counter were helpful, courteous and extremely proficient.

July 1, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Hello Maxine Dougherty We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Great experience!

It was easy to find what I was looking for. Great customer service!

July 1, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Hello Ann Harrington Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

The sales lady Nina was thoroughly…

The sales lady Nina was thoroughly informed about products and very helpful in demonstrating powerlift recliner chairs to me. She was particularly sensitive to my handicap and helped me use the controls in order to make a decision. I hope R&F truly recognizes her worth to the company. I would have purchased elsewhere were it not for Nina.

June 29, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Thank you so much for your review, John! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great customer service

Great customer service; not pushy just helpful

June 30, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Thank you so much, Bernadette, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Sales rep was very helpful and friendly!

Sales rep was very helpful and friendly!

June 21, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Thank you so much for your review, Cass! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The customer service representative did…

The customer service representative did a great job, focused upon my request and match exactly that which I needed

June 14, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Hello Christopher Finan! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

The sales guy Allen was patient and…

The sales guy Allen was patient and very courteous and went over everything as far as my delivery, tracking and order. Came the next day as quoted. Very much pleased!!!

June 9, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Thank you so much for your review, Albert! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Good customer service experience

Maddie was friendly, knowledgeable and understood our needs and goals. We were able to find what we needed and we got a good deal.

June 8, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Thank you so much for your review, Amy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Top Notch!

I’ve been shopping at Raymour and Flannigan for over two decades. I keep coming back because the experience is always top notch! I thoroughly enjoy walking around the showroom, the selection and quality of furniture are apparent and the customer service makes it easy and enjoyable!
Specifically, Michele Arnholt made this visit the best ever!

June 6, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Hello Tara K! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Anthony was pleasant and easy to work…

Anthony was pleasant and easy to work with. He was not at all pushy. Give Anthony a raise!

June 4, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Thank you so much for your review, Marilyn! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Anthony was a very helpful personable sales rep.

Anthony was a very personable sales rep.

June 1, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Hello Jeff Slotnick! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Sales person was super

Sales person was super. Thank u for having him work for your company.

May 29, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Hello Jacqueline Destephanis Thank you for your kind words, we are pleased to know that our sales associate went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

The salesperson Michelle

The salesperson Michelle. She always meets our needs.

May 26, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Hello Francis Sawicki! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Sales person was polite and…

Sales person was polite and knowledgeable. Not pushy or trying just to make a sale. He understood within minutes what type of furniture I was interested in. Very pleasant experience.

May 23, 2024
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Reply from Raymour & Flanigan - Montgomeryville

Hello Debra Zabiegalski! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

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