Raymour & Flanigan - Newington Reviews 

165
TrustScore 4 out of 5

3.8

3375 Berlin Turnpike, 6111 Newington, CT, US


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Rated 5 out of 5 stars

My husband and I walked into the Newington Raymour and Flanigan store and we were approached by the representative Chris - he was awesome! So informative and he listened to our questions and concern... See more

Company replied

Rated 1 out of 5 stars

My Mother in Law Ivette Rodriguez order a bedroom set a few weeks back from this Raymour and was promise free delivery credit due to her bedroom set having to keep moving her delivery days last min an... See more

Rated 5 out of 5 stars

I came into the store yesterday looking for a new mattress. My sales Associate, Jide Morris is very knowledgable with the products Raymour & Flanigan have to offer. I was impressed. He used this knowl... See more

Rated 5 out of 5 stars

We stopped by the Newington, CT store to look, were met by Chris Wren. We told him exactly what we were looking for & w/out being pushy, he showed us a few samples. We ended up purchasing the first on... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 3375 Berlin Turnpike, 6111, Newington, CT, United States

  • 8606659732

3.8

Great

TrustScore 4 out of 5

165 reviews

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3.8

All reviews

(165)

4,357 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall a good experience

Overall a good experience. The sales person was very helpful and patience with us
Good job.

September 3, 2022
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Reply from Raymour & Flanigan - Newington

Thank you Robert Rogers for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

I had a very pleasant experience…

I had a very pleasant experience working with Darin. He was very helpful and very informative. He was also able to answer any questions that we had. I admired his patience and commitment!

August 26, 2022
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Reply from Raymour & Flanigan - Newington

Thank you Bethany Smyth for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Chris Scull was perfect for us

Chris Scull was our sales consultant. He was attentive and offered to help as we entered. When we shared what we were looking for, a sofa with microfiber due to our cats, he directed us the the area on the floor where several sofas with micro fiber were displayed.
He didn’t hover but did check in from time to time. When we indicated we saw a sofa we liked but wasn’t upholstered in microfiber he facilitated a special order with the ability for us to think about the purchase for a couple of days before committing to the purchase.
This was perfect for us as it provided us the time to map out the dimensions in our sun room and visualize the purchase in our room. We committed to the special order and appreciated the consultative low pressure approach.

August 25, 2022
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Reply from Raymour & Flanigan - Newington

Thank you Jim From Connecticut for your review. We're glad to hear you were able to customize your sofa with microfiber as the material! Enjoy your new couch! -Jeff V.

Rated 5 out of 5 stars

David in the Newington store was very…

David in the Newington store was very helpful.

August 19, 2022
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Reply from Raymour & Flanigan - Newington

Thank you for taking the time to leave a review, Janet! We're happy to hear that your sales associate was so helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Easier than buying online

Staff was friendly, knowledgeable and efficient. We didn't feel rushed or pressured. Of course it helped that we had done some research and measuring ahead of time. We plan to return for other purchases. It's nice to have a number to call if you need help or information. Imagine! A real person, not a choose your option voice mail.

August 14, 2022
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Reply from Raymour & Flanigan - Newington

Gerald, Thank You for leaving such a great review. We are glad you enjoyed working with our team in store. We greatly appreciate your business and your support. Thanks for shopping with us! -Jeff V.

Rated 5 out of 5 stars

Was very happy

Was very happy, Chris was not pushy very helpful and explained everything.

August 12, 2022
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Reply from Raymour & Flanigan - Newington

Thank you for your review Peter petruzzi We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Excellent service

Excellent service. Eddie was a Gentleman.

July 17, 2022
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Reply from Raymour & Flanigan - Newington

Thank you Dee Kilkenny for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

It was nice and easy Darrell was very…

It was nice and easy Darrell was very efficient.

July 10, 2022
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Reply from Raymour & Flanigan - Newington

Thank you Bill for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Carlos is the opposite of a "pushy…

Carlos is the opposite of a "pushy salesperson" He was extremely patient with me while I took my time to be sure I was satisfied with my new Aireloom mattress. He exemplifies good customer service. He is an excellent employee who focuses on the customer because if I wanted my mattress sooner when he was out of the office, he was willing to only take 50% just so I my expectations were met. I couldnt do that because of the great customer service he gave me up to that point. I came back when he was at the store and it was a win-win. I am extremely satisfied and called him to let me know.You have a great employee working for you!!!!!

July 5, 2022
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Reply from Raymour & Flanigan - Newington

Hi Susan,
Thank you for your great feedback. We are happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

what I wanted and fast

I was looking for two very firm mattresses that i needed immediately. I ordered on a sunday afternoon and they were here in my home by monday afternoon. Thank You!!!!!

November 2, 2021
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Reply from Raymour & Flanigan - Newington

Thank you for taking the time to leave a review, Theresa! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

great experience

great experience. Friendly sales rep with excellent knowledge of products

November 1, 2021
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Reply from Raymour & Flanigan - Newington

Hi customer! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Simple and classy

The pickup process was simple and saved me a decent amount in shipping. In terms of the Luna shelf, it is a perfect size to keep my daughter’s school stuff (backpack, papers, ipad, jacket, etc) organized and classy looking.

September 17, 2021
Rated 5 out of 5 stars

Jide Morris is the only salesman I ever…

Jide Morris is the only salesman I ever deal with. He is courteous, professional and knowledgable.

August 24, 2021
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Reply from Raymour & Flanigan - Newington

Hi Jonathan! Thanks for sharing this great rating! We’re glad you enjoyed shopping for new furniture. -CE

Rated 5 out of 5 stars

Nice place to shop

Nice place to shop, sales people greet you but give you space to shop and browse. I hate places were you are constantly annoyed by overly “helpful” sales people. Also you have a great selection and great service

August 24, 2021
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Reply from Raymour & Flanigan - Newington

Hi Beverly! Thank you for leaving this 5-star rating! We’re glad you enjoyed shopping for new furniture. -CE

Rated 5 out of 5 stars

Jude Morris was personable

Jude Morris was personable, knowledgeable, and listened to what we wanted, when assisting us with our purchase. The check out process was quick and efficient.

July 26, 2021

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