Mona was wonderful. She was patient in answering all questions. She was efficient, organized, friendly. I highly recommend her. She made the stress of shopping much easier.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jennifer B. sold me a bedroom set and mattress for my teenager today. SHE WAS AMAZING! Friendly, knowledgable, down to earth but professional. She was patient and answered all of our questions whil... See more
Company replied
Transaction was smooth. No issues. Customer service representative was courteous, professional and knowledgeable about the product I purchased. She was very helpful and made me feel like a valued... See more
Company replied
Communication is absent - The lack of effort to truly assist customers does not exist. No one has the correct answer, no one takes the time to read notes. They hop on the phone expecting the consumer... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1471 US Route 1 South, 8902, North Brunswick, NJ, United States
- 7328754862
4.3
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Raymour & Flanigan - North Brunswick
Dear Sitharaman,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you enjoyed our collection and that our customer service met your expectations. Your feedback is greatly appreciated and we look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Excellent and painless sales …
The sales lady varsha was very good and made the whole process very easy
October 29, 2024
Reply from Raymour & Flanigan - North Brunswick
Dear Nilofer,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that Varsha provided you with excellent service and made your shopping experience smooth and enjoyable. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - North Brunswick
Thank you so much, Gary, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
The only place I buy my furniture at. The are friendly and great.
The only place I buy my furniture at. The are kind
September 13, 2024
Reply from Raymour & Flanigan - North Brunswick
Hi Mike,
Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you always have a positive experience with us. Our team takes great pride in providing excellent service, and it's wonderful to know that it makes a difference for you. We look forward to helping you with your future furniture needs!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - North Brunswick
Dear John,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our service to be kind, courteous, and professional. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Exceptional service
Me and my wife were looking for a new bed in our price range. Charlene Hartley introduced us to a variety of good quality mattresses to test out. She assisted us in a professional manner with her knowledge and honesty. We just wanted to say thank you to Charlene for steering us in the right direction. We had the delivery of the bed the next day and which was installed very quickly. We will be returning customers and would highly recommend Charlene and her team to a friend.
August 25, 2024
Unprompted review
Reply from Raymour & Flanigan - North Brunswick
Dear D C,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Charlene was able to assist you and your wife in finding the perfect bed within your price range. It's great to know that her professionalism, knowledge, and honesty made a positive impact on your shopping experience.
We're also delighted that the delivery and installation of your new bed went smoothly and quickly. Your kind words and recommendation mean a lot to us, and we look forward to welcoming you back as returning customers. If you ever need anything else, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Excellent array of rug choices.
Excellent array of rug choices.
Store is clean, neat and has interesting furniture choices. Sales person was attentive and helpful.
July 31, 2024
Reply from Raymour & Flanigan - North Brunswick
Dear Louise,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our selection of rugs and found our store clean and well-organized. It's also great to know that our sales team was able to assist you effectively. We appreciate your kind words and look forward to welcoming you back to our store soon!
Best regards,
The Raymour & Flanigan Team
New mattress! Delightful
Kirby, our salesman was polite & asked me what I wanted. He explained differences between prices & up& down operation. He was not pushy. Delivery was on time & setup was completed in less than 30 minutes. Men were efficient & polite.
July 27, 2024
Reply from Raymour & Flanigan - North Brunswick
Dear Maria,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Kirby provided you with excellent service and that you found his assistance helpful and informative. It's also great to know that our delivery team met your expectations with their efficiency and politeness. We truly appreciate your kind words and your 5-star rating. Enjoy your new furniture!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Good collections
July 28, 2024
Reply from Raymour & Flanigan - North Brunswick
Dear Renuka,
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our collections. Your positive feedback means a lot to us and encourages our team to continue providing a great selection of furniture and mattresses. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Salesperson listened to my needs and…
Salesperson listened to my needs and showed me the right product.
July 6, 2024
Reply from Raymour & Flanigan - North Brunswick
Thank you so much for your review, Scott! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Great customer service
The sales rep was helpful and took his time with my mother. The store manager went out of his way to make sure we were pleased with the items selected. He showed my and gave my mother all the perks possible. They made us feel special.
June 24, 2024
Reply from Raymour & Flanigan - North Brunswick
Hello Michelle We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
The delivery of my new sofa (that I…
The delivery of my new sofa (that I waited 5 months for), the delivery men smashed the electrical cord accidentally when placing the sofa in my living room. The associate went to the truck and handed me an old, used, cord which was unacceptable. Two hours later when the Raymour & Flanigan store opened, I went to the store, and received assistance, I believe, that was not too enthusiastic. I simply asked if a new cord could be ordered and after about 15 to 20 minutes of the store associate trying to find other options, she finally agreed to order a new replacement cord.
June 9, 2024
Reply from Raymour & Flanigan - North Brunswick
Hi Raymond. We are so sorry for the poor delivery experience you have had with us. We'd like to get you in touch with our leadership team to look into this further for you. Please email us at rfcare@raymourflanigan.com with your name and the phone number associated to your account as well. Please be sure to include a brief description of this issue and if able to, include pictures. Thank you!
Reply from Raymour & Flanigan - North Brunswick
Thank you, Kathy, for taking the time to leave a review. We're so happy to hear that you had a great delivery experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - North Brunswick
Thank you, Vito, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - North Brunswick
Thank you so much for your review, Emilson! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Kerby
Kerby, our sales person, was very knowledgeable and helpful throughout the process. We needed a flexible delivery and we were very quickly accommodated.
April 8, 2024
Kevin was pleasant and very helpful.
March 3, 2024
Prompt delivery….
March 1, 2024
Reply from Raymour & Flanigan - North Brunswick
Hi, Rotimi. Thank you for leaving a review! We're glad you had such a good delivery experience with us. We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Found what I needed
February 18, 2024
From my bad experience with Raymor…
From my bad experience with Raymor &Flanigan I recommend all customers not to be fooled and purchase anymore expensive furniture with a poor quality.
R&F is very unprofessional. What happened with me. Delivery guys broke the notches of the left/right rails in order to assemble the bed properly at the first time I find out by accident when I said I’m not goin to take the bed cuz is not assembled properly. I find out the delivery guy broke it intentionally to able to assemble the bed!!!
Second time and third time, rails notches arrived broken in order to be easy for delivery guys to assemble properly.! This is horrible this is means the Delivery department of R&F are dishonest, unprofessional and fool customers and they deliver damage furniture to their customers!! Is that acceptable!!!
Delivery guys and R&F tried to fool me three times.
However, the bed in show room is assembled properly.
November 14, 2023
Unprompted review
Reply from Raymour & Flanigan - North Brunswick
Hello ayman antoun! Thank you for your feedback. We are sorry to see that you had 1-star experience with us! We'd like the opportunity to look into this and see what we can do to turn your experience around. Just email rfcare@raymourflanigan.com with a brief summary of the issues you have faced, as well as the name and phone number associated with your account. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.