Raymour & Flanigan - North Brunswick Reviews 

111
TrustScore 4.5 out of 5

4.4

1471 US Route 1 South, 8902 North Brunswick, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Mona was wonderful. She was patient in answering all questions. She was efficient, organized, friendly. I highly recommend her. She made the stress of shopping much easier.

Rated 5 out of 5 stars

Jennifer B. sold me a bedroom set and mattress for my teenager today. SHE WAS AMAZING! Friendly, knowledgable, down to earth but professional. She was patient and answered all of our questions whil... See more

Company replied

Rated 5 out of 5 stars

Transaction was smooth. No issues. Customer service representative was courteous, professional and knowledgeable about the product I purchased. She was very helpful and made me feel like a valued... See more

Company replied

Rated 1 out of 5 stars

Communication is absent - The lack of effort to truly assist customers does not exist. No one has the correct answer, no one takes the time to read notes. They hop on the phone expecting the consumer... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1471 US Route 1 South, 8902, North Brunswick, NJ, United States

  • 7328754862

4.4

Excellent

TrustScore 4.5 out of 5

111 reviews

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4.4

All reviews

(111)

3,956 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and easy

Someone speak Spanish or another lenguaje
Having the seller available to help us find what we want
Layaway plan perfect……

October 29, 2023
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Reply from Raymour & Flanigan - North Brunswick

Hello Janneth Saenz! Thank you for your feedback. We're glad you had a great experience with us! We hope you enjoy your new furniture!

Rated 3 out of 5 stars

Wrong merchandise delivered

The salesman totally ordered the wrong table and chairs. Now I had to go back to store to correct his mistake.and have to wait a week for the correct merchandise.

October 22, 2023
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Reply from Raymour & Flanigan - North Brunswick

Hello Elaine. We are very sorry to hear about the issues with your recent order. We would like to get you in touch with our management team to help get this resolved! Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your order. We will follow up shortly. Thank you!

Rated 5 out of 5 stars

Friendly and professional customer…

Friendly and professional customer service! Great quality furniture !

September 9, 2023
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Reply from Raymour & Flanigan - North Brunswick

Thank you for your review, Montinque. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

First time shopping at RF

First time shopping at Raymour & Flanigan. The showroom was set up beautifully - easy to shop & so many choices! Varsha was very helpful, patient & informative.

August 29, 2023
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Reply from Raymour & Flanigan - North Brunswick

Thank you for your review, Jennifer. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

We were immediately greeted by a…

We were immediately greeted by a salesperson when we entered the store BUT she did not pressure us at all and just told us that if we needed anything she would be happy to assist and left us to walk around the store to look at our leisure. She checked in with us a few times but, again, no pressure and did not follow us around the store. When we were ready for assistance, she was more than helpful and made our purchase very smooth.

August 13, 2023
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Reply from Raymour & Flanigan - North Brunswick

Hello Faith, We are glad to hear that you had a great experience with the assistance of our sales associate. Enjoy your new furniture!

Rated 5 out of 5 stars

We love Raymour and Flanigan for it’s…

We love Raymour and Flanigan for it’s our goto furniture store excellent service and Mike Garber is the best knowledgeable sales person I have dealt with good people are hard to find now a days

July 5, 2023
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Reply from Raymour & Flanigan - North Brunswick

Thank you for your review, Nainesh! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

Rated 5 out of 5 stars

It was a Saturday and I just realized…

It was a Saturday and I just realized how important a new recliner would be to assist in my recovery from surgery I was having the following Monday. Silly me for not realizing this sooner. Despite the immediate need, I didn't want to spend money on whatever was available that day, and had my mind set on a specific chair in a specific color. The manager was empathetic of my situation and allowed me to purchase the chair I wanted off the floor that day and genuinely wished me a speedy recovery. That was 2 weeks ago and with that new recliner, my recovery went as smoothly as one could as for. I am very grateful and will always look first to R&F for all of my future furniture needs! Thank you for throwing "policies" aside when it was truly needed! :-)

January 7, 2023
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Reply from Raymour & Flanigan - North Brunswick

Thank you so much for taking the time to leave a review! We're happy to hear our team was able to assist you in your time of need and that your recovery went smoothly with your new recliner. We're glad to hear our manager was so accommodating! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Jennifer at North Brunswick was the best!!

Jennifer B. sold me a bedroom set and mattress for my teenager today. SHE WAS AMAZING! Friendly, knowledgable, down to earth but professional. She was patient and answered all of our questions while helping to guide us in what would work better for us. No pressure at all, she seemed to truly care. Seriously she is 100% why I spent a good deal of money there tonight, i usuallly avoid the furniture store pressure!!!! I would recommend her as over 5 stars!

January 14, 2023
Unprompted review
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Reply from Raymour & Flanigan - North Brunswick

Thank you Cats and Dogs for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 2 out of 5 stars

Scheduled for 2pm-5pm

Scheduled for 2pm-5pm, and received call from driver at 745am advising that delivery is now and at my house. I had to leave work and meet at my house and lose a day pay

January 3, 2023
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Reply from Raymour & Flanigan - North Brunswick

Brian, we are very sorry to hear about your experience and we apologize for the inconvenience. If you'd like to talk with us further please feel free to reach out to our customer care team at rfcare@raymourflanigan.com with your purchase information.

Rated 5 out of 5 stars

Shopping express

Transaction was smooth. No issues. Customer service representative was courteous, professional and knowledgeable about the product I purchased.
She was very helpful and made me feel like a valued customer.
She was just terrific had a warm and welcoming smile

December 16, 2022
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Reply from Raymour & Flanigan - North Brunswick

Thank you Yvonne Bridgemohan for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Staff is helpful but not in your face…

Staff is helpful but not in your face or giving any pressure. A very pleasant experience

October 23, 2022
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Reply from Raymour & Flanigan - North Brunswick

Thank you for taking the time to leave a review, Holly! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Varsha always helps us and is very…

Varsha always helps us and is very knowledgeable. Always a good shopping experience

October 16, 2022
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Reply from Raymour & Flanigan - North Brunswick

Thank you for your review David Faitoute We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Jenifer is a wonderful salesperson

Jenifer is a wonderful salesperson. She made me feel so comfortable and helped to choose my sofa during my visit.

October 13, 2022
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Reply from Raymour & Flanigan - North Brunswick

Thank you Qurratul Nabi for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new sofa! -Jeff V.

Rated 5 out of 5 stars

GREAT EXPERIENCE

Salesman met my wife & i as we entered the store, we told him what we were looking for (lamps), he understood & was very helpful. We bought a total of 4 lamps, the salesman & the managers who were present to assist us with the sales paperwork, made our experience, one of pleasure & satisfaction. THANKS TO ALL.

October 2, 2022
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Reply from Raymour & Flanigan - North Brunswick

Thank you Ronfor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

We found a perfect dining room table…

We found a perfect dining room table set via the website at an excellent sale price. The site stated correctly that it was in stock at a nearby store. We saw it in person and it was better than we could have imagined. The salesperson was very patient, considerate, and helpful with our decision-making process.

September 9, 2022
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Reply from Raymour & Flanigan - North Brunswick

Thank you for taking the time to leave a review, Alan! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new dining room table! -Jeff V.

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