Raymour & Flanigan - North Brunswick Reviews 

110
TrustScore 4.5 out of 5

4.3

1471 US Route 1 South, 8902 North Brunswick, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Mona was wonderful. She was patient in answering all questions. She was efficient, organized, friendly. I highly recommend her. She made the stress of shopping much easier.

Rated 5 out of 5 stars

Jennifer B. sold me a bedroom set and mattress for my teenager today. SHE WAS AMAZING! Friendly, knowledgable, down to earth but professional. She was patient and answered all of our questions whil... See more

Company replied

Rated 1 out of 5 stars

Communication is absent - The lack of effort to truly assist customers does not exist. No one has the correct answer, no one takes the time to read notes. They hop on the phone expecting the consumer... See more

Rated 5 out of 5 stars

Transaction was smooth. No issues. Customer service representative was courteous, professional and knowledgeable about the product I purchased. She was very helpful and made me feel like a valued... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1471 US Route 1 South, 8902, North Brunswick, NJ, United States

  • 7328754862

4.3

Excellent

TrustScore 4.5 out of 5

110 reviews

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4.3

All reviews

(110)

3,902 reviews in the last 12 months

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Rated 5 out of 5 stars

R&M online sales associate's excellent service.

The R&M online sales associate Charlene Hartley's service in the selection and order submission for my recliner chair was excellent, and exceeded my expectations. I am hopeful that the delivery, quality, reliability, and performance of the recliner chair will measure up to Charlene's outstanding professional and dedicated service. Charlene Hartley is a valuable asset to R&M and their online shopping service.

August 10, 2022
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Reply from Raymour & Flanigan - North Brunswick

Hi Bob! Thank you for taking the time to leave us a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Jeff V.

Rated 5 out of 5 stars

Great service

Great service by Sarah, very friendly and answered all questions

August 2, 2022
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Reply from Raymour & Flanigan - North Brunswick

Thank you Sagaya Vincentpaul for your great review. We are thrilled to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.

Rated 4 out of 5 stars

The salesperson Charlene Hartley was…

The salesperson Charlene Hartley was excellent to deal with. I am deducting one star because I was told my chair will be available for delivery by August 18, however on my receipt the promised delivery date was left blank. I did not notice this until I was home. I hope my new chair shows up this month.

August 2, 2022
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Reply from Raymour & Flanigan - North Brunswick

Hi Ronald. Thank you for leaving this 4-star rating! We’re glad you enjoyed shopping for new furniture. Feel free to email us at rfcare@raymourflanigan.com if you'd like to check up on your delivery. -Jeff V.

Rated 5 out of 5 stars

Great experience

Great experience. Knowledgeable staff (not pushy) helped me to find the ideal furniture for my home. Financing and paperwork was a breeze.

Furniture will be delivered in a couple of weeks, not months!

December 22, 2021
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Reply from Raymour & Flanigan - North Brunswick

Hi Eva! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

My sales associate

My sales associate, Nayda Diaz was Fantastic. Because of her professionalism, friendliness and knowledge of the products, I will definitely shop at this location again and only with her.

July 6, 2021
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Reply from Raymour & Flanigan - North Brunswick

Hi Toni! It's nice to hear you enjoyed your experience. We look forward to seeing you again in the near future! -CE

Rated 5 out of 5 stars

Varsha was great

Varsha was great, very patient and kind

Thank you so much

June 19, 2021
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Reply from Raymour & Flanigan - North Brunswick

Hello Shanta! Thanks for reviewing your experience shopping at Raymour & Flanigan! We are looking forward to seeing you again soon! -CE

Rated 4 out of 5 stars

Ordered online

Ordered online. Could pick date of delivery but not a window (like I can in the store). They called the day before and told me my window, instead of asking me my preference.

Truck showed up on time (but towards end of window). Both were nice and helpful (moving old furniture) and that was a positive experience.

May 9, 2021
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Reply from Raymour & Flanigan - North Brunswick

Hello there! Thank you for taking the time to tell us about your experience. Thank you for shopping with us!

Rated 5 out of 5 stars

We went back to buy our couch &…

We went back to buy our couch & loveseat after having a great experience with Raymour & Flanigan in late 2019, when we purchased our desk. We had dealt with Allen Greenberg then, so, we also worked with him on this recent purchased.

March 30, 2021
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Reply from Raymour & Flanigan - North Brunswick

Hello Sally! Many thanks for taking the time to leave us such a thoughtful review! We look forward to seeing you again in the near future! -MR

Rated 1 out of 5 stars

I placed an order on 02/19/21 order…

I placed an order on 02/19/21 order number 02191E8JSQN dnt knw whts going on with my order haven’t received a phone call to pick up the cheat yet.
I was charged a month ago but haven’t received the chest yet. Y would the company charge with having the stuff in stock.

March 18, 2021
Rated 5 out of 5 stars

Quick and timely delivery

Quick and timely delivery. Comfortable couch.

March 5, 2021
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Reply from Raymour & Flanigan - North Brunswick

Hello Brian! We are pleased to hear you enjoyed shopping for furniture with us. We are looking forward to seeing you again soon! -MR

Rated 4 out of 5 stars

Great salesman....

After explaining to the salesman what I needed and how much I was willing to spend, he was able to show me several options that fit my budget. He was also able to arrange for a quick delivery of the items that were in stock. I was very happy with the services provided and the knowledge he possessed.

My biggest complaint was that on the day of delivery I was given a time window of between 10:15 AM to 1:15 PM. At 1:45 PM I called the store to find out where my delivery was. I was told that the delivery should be there within 45 minutes to an hour. Unfortunately, my delivery showed up over two hours later, causing me to have wasted most of the day waiting at home.

December 12, 2020
Rated 5 out of 5 stars

My experience with Raymour is best

My experience with Raymour is always best. Wide selection and not much differences in prices between customers. Everyone pays the same price. The staff is good and very helpful. Definitely recommend to buy from Raymour.

December 10, 2020
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Reply from Raymour & Flanigan - North Brunswick

Hi Ajay! We want to thank you for taking the time to tell us about your experience! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

We had a wonderful experience with our…

We had a wonderful experience with our sales representative. He was very through and answered all of our questions. I also appreciated his quick response as we entered the door.

March 2, 2020
Unprompted review
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Reply from Raymour & Flanigan - North Brunswick

Hi Marzieh! It's nice to see you had a great experience furniture shopping at Raymour & Flanigan! Have a great day! -MR

Rated 5 out of 5 stars

Lauren Codner, excellent sales associate

After being in the Manalapan store for 1 hour and no sales associate approached us, in fact avoided us, and we were about to leave. Then Lauren Codner started her shift and she immediately offered her assistance. Her excellent knowledge of products helped us to choose the right mattress for my daughter, which was an upgraded purchase over what we originally looked at. She then assisted in choosing a loveseat. Lauren is a great asset to your Company. I look forward to working with her again.

January 27, 2020
Unprompted review
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Reply from Raymour & Flanigan - North Brunswick

Hi Susan! Thanks for taking a few minutes to leave us such incredible feedback! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Excellent service....

January 5, 2020
Unprompted review
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Reply from Raymour & Flanigan - North Brunswick

Hello David! Thanks so much for reviewing your experience shopping at Raymour & Flanigan! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Manager little bit unfriendly but the staff took care of my needs very well.

January 2, 2020
Unprompted review
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Reply from Raymour & Flanigan - North Brunswick

Hi there! We are so glad to hear you enjoyed your experience. We look forward to seeing you again in the near future! -MR

Rated 3 out of 5 stars

The associate who helped us was…

The associate who helped us was knowledgable, not intrusive but very helpful. The store had a good selection from which to choose.

December 4, 2019
Unprompted review
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Reply from Raymour & Flanigan - North Brunswick

Hi there. We are glad to hear you had a good experience with our associate and appreciate you taking the time to share this feedback with us. Thanks for sharing this feedback with us! -MR

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