Raymour & Flanigan - Ocean Reviews 

208
TrustScore 4.5 out of 5

4.6

1606 State Route 35, 7755 Oakhurst, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Steven Smith was informative and friendly without being pushy about sales. He was great and very helpful without being a past purchase I had made!

Rated 5 out of 5 stars

We have been very happy with Raymour & Flanigan for many years. Most recently when our recliner sofa was not working, there were delays getting it fixed. They came through and made it right. Lucy prov... See more

Rated 5 out of 5 stars

My experience at Raymour was excellent due to the help of Igor. When we walked in his cheerful personality was welcoming. Immediately offered us water and let us wander without following. We were able... See more

Company replied

Rated 1 out of 5 stars

Probably the worst product and worst customer service that I have ever received. Purchased a leather sofa and 1 month into the purchase I had a giant, leather puddle in the center of one... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1606 State Route 35, 7755, Oakhurst, NJ, United States

  • 7325314010

4.6

Excellent

TrustScore 4.5 out of 5

208 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(208)

3,927 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

My family and I were greeting immediately when we entered your establishment. Our salesperson Ian was amazing and helped us find a great deal on a new bedroom set. Your furniture is build to last and your excellent customer service helps me to remain a loyal patron.

April 8, 2023
Rated 5 out of 5 stars

Great experience

Great experience, got the queen size mattress I needed. Andrew is true gentleman.

March 30, 2023
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Reply from Raymour & Flanigan - Ocean

Thank you Todd Scottson for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 1 out of 5 stars

Salesman could not answer my questions

Salesman could not answer my questions. I called the manufacturer myself and they told me what I wanted to know before making the purchase on line.

March 13, 2023
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Reply from Raymour & Flanigan - Ocean

Hello John. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.

Rated 3 out of 5 stars

There was no communication

There was no communication. At all.. I have to travel there 2x to get a bed and dresser. I feel as though I should be compensated.

March 11, 2023
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Reply from Raymour & Flanigan - Ocean

Hello Leeana. We are very sorry to hear about the lack of communication you experienced and any inconvenience this may have caused. We would be happy to discuss this further you if you send your order details to RFCare@raymourflanigan.com our Customer Care team will reach out to you as soon as they can. . Thanks. -Jeff V.

Rated 5 out of 5 stars

Great experience!

Great experience from sales person, very knowledgeable and helpful, and very good products.

February 20, 2023
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Reply from Raymour & Flanigan - Ocean

Thank you SJ for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Igor was awesome

Igor was awesome. Very helpful, knowledgeable and personable b

February 19, 2023
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Reply from Raymour & Flanigan - Ocean

Thank you for your review Nicholas Juliano We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Igor was amazing and very helpful…

Igor was amazing and very helpful without being pushy.

Great experience!

February 12, 2023
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Reply from Raymour & Flanigan - Ocean

Thank you Denise Hall for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Although he had another scheduled…

Although he had another scheduled “guest” waiting, Mike Farina took his time with me, answered all my questions and guided me through my purchase.

January 13, 2023
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Reply from Raymour & Flanigan - Ocean

Thank you so much for taking the time to write this review. I'm thrilled to hear that your salesman provided you with a great experience and was able to assist with your purchase. It's wonderful to know that our customers feel taken care of and guided through the process. We appreciate your business and hope to see you again soon! -Jeff V.

Rated 5 out of 5 stars

Friendly and knowledgeable sales…

Friendly and knowledgeable sales representative

January 11, 2023
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Reply from Raymour & Flanigan - Ocean

Thank you for taking the time to leave a review, Virginia! We're happy to hear that your sales associate was friendly and knowledgeable! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I knew what I wanted going in so this…

I knew what I wanted going in so this was an easy sale.

January 5, 2023
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Reply from Raymour & Flanigan - Ocean

Thank you G W for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Janice was excellent

Janice was excellent! Very friendly but not pushy.

December 17, 2022
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Reply from Raymour & Flanigan - Ocean

Thank you William Hurst for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Online shopping was very easy

Online shopping was very easy. Chat worked perfectly and was very helpful. Sales staff on phone and text were wonderful and so helpful.

December 4, 2022
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Reply from Raymour & Flanigan - Ocean

Thank you Sandra for your review. We're glad to hear that your online purchase was seamless! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Ronny was great

Ronny was great. He heard what we wanted, made a few great suggestions, was able to pull up my previous purchase to help me with measurements, and had us very happy and out of there in about 30 minutes. Delivered before Thanksgiving. Thank you Ronny!

November 19, 2022
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Reply from Raymour & Flanigan - Ocean

Thank you James Caboy for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Quality products and knowledgable…

Quality products and knowledgable salespeople.

October 22, 2022
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Reply from Raymour & Flanigan - Ocean

Thank you Customerfor your review. We're happy you enjoyed our service and the of quality of our selection!! We hope to see you again. -Jeff V.

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