Raymour & Flanigan - Ocean Reviews 

208
TrustScore 4.5 out of 5

4.6

1606 State Route 35, 7755 Oakhurst, NJ, US


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Rated 5 out of 5 stars

Steven Smith was informative and friendly without being pushy about sales. He was great and very helpful without being a past purchase I had made!

Rated 5 out of 5 stars

We have been very happy with Raymour & Flanigan for many years. Most recently when our recliner sofa was not working, there were delays getting it fixed. They came through and made it right. Lucy prov... See more

Rated 5 out of 5 stars

My experience at Raymour was excellent due to the help of Igor. When we walked in his cheerful personality was welcoming. Immediately offered us water and let us wander without following. We were able... See more

Company replied

Rated 1 out of 5 stars

Probably the worst product and worst customer service that I have ever received. Purchased a leather sofa and 1 month into the purchase I had a giant, leather puddle in the center of one... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1606 State Route 35, 7755, Oakhurst, NJ, United States

  • 7325314010

4.6

Excellent

TrustScore 4.5 out of 5

208 reviews

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4.6

All reviews

(208)

3,927 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Selection, price and customer service!

I need to purchase 6 dining chairs to match an existing table. Michael Farina at the Ocean Raymour and Flanagan was very helpful. He showed me every option for side chairs in the store, researched availability of a chair I had seen on line and sought the input of his manager when we had a question about a product. Everyone at the store was friendly and helpful. R&F has the best selection and available stock of side chairs and the prices are good.

September 23, 2022
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Reply from Raymour & Flanigan - Ocean

Thank you Theresafor your review. We're happy you enjoyed our service, selection and you got a great price too!! We hope to see you again. -Jeff V.

Rated 5 out of 5 stars

Shelly was so very helpful

September 28, 2022
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Reply from Raymour & Flanigan - Ocean

Thank you for taking the time to leave a review, Kathyn! We're happy to hear that your sales associate was so helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Found the lamp I was looking for as…

Found the lamp I was looking for as seen online. Ronny Cohen helped locate it, and order & delivery was set up efficiently .

September 13, 2022
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Reply from Raymour & Flanigan - Ocean

Thank you for your review, Kim! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Lissa

Lissa was fantastic helping my put together my new dining set. her knowledge was exceptional & her demeanor very pleasant.

September 6, 2022
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Reply from Raymour & Flanigan - Ocean

Hi John,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great experience buying quality furniture!

I visited the store to purchase furniture for my new home. I worked with Shelly Brown and she was amazing and knew exactly what I was looking for! She answered every question and I was confident that she had my best interests at heart. She knew my price range and with my visit twice, working with her, I purchased a full dining room set, Mattress and dinette set for kitchen! I will return for other rooms! This is why for many years I only shop here. The furniture is a great quality and lasts.many years! The staff is always so friendly and knowledgeable!

August 6, 2022
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Reply from Raymour & Flanigan - Ocean

Hi Jane! Thank you for taking the time to leave us a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Jeff V.

Rated 5 out of 5 stars

Igor was excellent

Igor was excellent, I knew exactly what I wanted and he was able to order it for me very quickly and efficiently. I usually prefer to shop online because I have a limited attention span and do not want to spend a lot of time overcomplicating what should be a simple transaction. Igor sensed this, offered appropriate suggestions but did not waste my time and his trying to upsell me on things that I had no intention of purchasing. Overall a VERY positive shopping experience. When I am ready to purchase more furniture in the Fall, I will definitely be returning to him!

August 1, 2022
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Reply from Raymour & Flanigan - Ocean

Thank you Andrea Schaus for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Sales courtesy

Mike was very friendly, asked what we were looking for in particular, then pointed us to the direction and told us to call him if we had any questions. I liked the fact he gave us the time and space to make our decision. I wish all salespeople took the same approach.

July 29, 2022
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Reply from Raymour & Flanigan - Ocean

Thank you Robert Romano for your great review. We are thrilled to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Ian M

Ian M. at the Ocean Township, NJ store was such a pleasure to work with! He was terrific! So knowledgeable and helpful! It was a great experience working with him. Ian is a valuable employee! It’s nice to know there are such wonderful employees as Ian is! I will be making my purchase with him after the holiday. I’m so excited to purchase my new Augusta Aireloom Matress! 5 huge stars for Ian!!!!!!

Sincerely,
CMM

December 23, 2021
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Reply from Raymour & Flanigan - Ocean

Thank you for taking the time to leave a review, CMM! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

My salesperson was wonderful

My salesperson was wonderful,he was courteous, he listened to my needs and made sure I was able to test different mattresses before I made my choice.
Very good experience

November 2, 2021
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Reply from Raymour & Flanigan - Ocean

Thank you for taking the time to leave a review, Michelle! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

Very good shopping experience

Very good shopping experience in the store, as well as perfect delivery and set up. Highly recommend Raymour and Flanagan, Route 35, Oakhurst, NJ! LH

August 17, 2021
Rated 5 out of 5 stars

Awesome experience every time

Awesome experience every time I place an order. I have had everything from outdoor dining sets to bedroom sets delivered and assembled. Each delivery has been timely and the staff has been professional and conscientious. Always a pleasant experience.

July 8, 2021
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Reply from Raymour & Flanigan - Ocean

Hi Jacquelin! Thanks for taking the time to leave us such great feedback! Thank you for furniture shopping with us! -CE

Rated 5 out of 5 stars

I just moved from California

I just moved from California to New Jersey and I needed an entire apartment full of furniture. George, the salesman, was very knowledgeable and helpful and made the process very pleasant. The quality of the furniture appears to be excellent and the price was very reasonable. Definitely recommend!

July 8, 2021
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Reply from Raymour & Flanigan - Ocean

Hi John! Many thanks for taking the time to leave us such a well-thought-out review! We hope you're enjoying your new furniture! -CE

Rated 5 out of 5 stars

Great shopping experience same as…

Great shopping experience same as always.

June 14, 2021
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Reply from Raymour & Flanigan - Ocean

Hello Steve! It's great to see you had a fabulous experience! We look forward to seeing you again in the near future! -CE

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