Raymour & Flanigan - Ocean Reviews 

208
TrustScore 4.5 out of 5

4.6

1606 State Route 35, 7755 Oakhurst, NJ, US


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See what reviewers are saying

Rated 5 out of 5 stars

Steven Smith was informative and friendly without being pushy about sales. He was great and very helpful without being a past purchase I had made!

Rated 5 out of 5 stars

We have been very happy with Raymour & Flanigan for many years. Most recently when our recliner sofa was not working, there were delays getting it fixed. They came through and made it right. Lucy prov... See more

Rated 5 out of 5 stars

My experience at Raymour was excellent due to the help of Igor. When we walked in his cheerful personality was welcoming. Immediately offered us water and let us wander without following. We were able... See more

Company replied

Rated 1 out of 5 stars

Probably the worst product and worst customer service that I have ever received. Purchased a leather sofa and 1 month into the purchase I had a giant, leather puddle in the center of one... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1606 State Route 35, 7755, Oakhurst, NJ, United States

  • 7325314010

4.6

Excellent

TrustScore 4.5 out of 5

208 reviews

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Asks customers to review

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(208)

4,028 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

George was very helpful in understanding the product.

February 12, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Kanti! We are so glad to see your experience shopping with us was enjoyable! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

excellent in every way.

February 11, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Susan! We want to thank you for your kind review! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Best choices around priced well

Best choices around priced well. Suann Moore a knowledgeable sales person and very personable. I would recommend R&F and Suann any time.

February 11, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Gloria! Thank you for the kind words! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Today was a successful day

Today was a successful day! I walked into Raymour and Flanigan and a darling sales associate Janice helped me from beginning to end. She guided me through the entire process of selecting reclining/lifting chairs for a special client. Her professionalism and knowledge is top notch! The entire process was enjoyable and went so smoothly! Thank you RF and mostly thank you for amazing sales person! I’ll be back for sure!

February 4, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi there! Thank you for taking the time to tell us about your experience with us! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Excellent staff

November 27, 2019
Unprompted review
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Reply from Raymour & Flanigan - Ocean

Hi Danho! Thanks so much for your terrific review! Have a great day! -MR

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, happy with the purchase.

November 23, 2019
Unprompted review
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Reply from Raymour & Flanigan - Ocean

Hi Brian! It's nice to hear you had a wonderful experience! Have a great day! -MR

Rated 5 out of 5 stars

Excellent

Excellent - no overly obnoxious sales people, Soo much to choose from. Our sales woman was wonderful! Her name is Suann.

November 13, 2019
Unprompted review
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Reply from Raymour & Flanigan - Ocean

Hi John! We are glad to hear you had a fabulous experience! Have a great day! -MR

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Fast delivery.

October 30, 2019
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hello Susan! It's nice to see your experience with Raymour & Flanigan was enjoyable! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Excellent Service

The salesperson was very helpful without being pushy. She listened and was very mindful of my specific needs.

October 26, 2019
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hello Sue! Thanks so much for telling us about your experience. Have a great day! -MR

Rated 5 out of 5 stars

The sales and customer service staff…

The sales and customer service staff were knowledgeable and helpful from start to finish.

October 25, 2019
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Pamela! We are glad to hear you enjoyed shopping for furniture with us. We hope you're enjoying your new furniture! -MR

Rated 2 out of 5 stars

Product and delivery great... Salesman not so much

The couch I bought was great and so were the delivery men. However, I did not appreciate trying to scam me by adding the platinum protection plan without my consent. Only after my order was rang up and the salesman went over the bill did I realize this was added and I had it removed.

October 14, 2019
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Jefferey. We are sorry to hear about this issue you experienced in our showroom and we appreciate you sharing this feedback with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -MR

Rated 5 out of 5 stars

Great shopping experience with no sales…

Great shopping experience with no sales pressure.

Very knowledgeable sales associate.

October 10, 2019
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Peter and Jackie! It's nice to hear you had a great experience furniture shopping at Raymour & Flanigan! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

My son and I were helped by a very nice…

My son and I were helped by a very nice associate, always a pleasure to shop here.

October 9, 2019
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Joyce! Thank you for telling us about your experience. We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Great customer service

Great customer service, professional and friendly.

September 5, 2019
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hello Barbara! We are glad to see you enjoyed your experience with Raymour & Flanigan. Have a great day! -MR

Rated 5 out of 5 stars

On time

On time - courteous and very helpful.

August 27, 2019
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Elise! It's great to see you had an excellent experience! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Excellent furniture and quality

We purchased three rooms of furniture. The staff was excellent and very patient. Our salesman Gary Lewis spent over six hours working with us and arranging split shipments On delivery the furniture looks fantastic and the quality is top notch.

August 18, 2019
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Joe! Many thanks for taking the time to leave us such a well-thought-out review! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

I knew what I wanted and sales rep…

I knew what I wanted and sales rep didn’t pressure me into anything else. That is a big plus. Quick and easy. Delivery as scheduled.

July 25, 2019
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Jeanette! Thanks so much for the kind words! We appreciate you shopping with us! -MR

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