Raymour & Flanigan - Ocean Reviews 

208
TrustScore 4.5 out of 5

4.6

1606 State Route 35, 7755 Oakhurst, NJ, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Steven Smith was informative and friendly without being pushy about sales. He was great and very helpful without being a past purchase I had made!

Rated 5 out of 5 stars

We have been very happy with Raymour & Flanigan for many years. Most recently when our recliner sofa was not working, there were delays getting it fixed. They came through and made it right. Lucy prov... See more

Rated 5 out of 5 stars

My experience at Raymour was excellent due to the help of Igor. When we walked in his cheerful personality was welcoming. Immediately offered us water and let us wander without following. We were able... See more

Company replied

Rated 1 out of 5 stars

Probably the worst product and worst customer service that I have ever received. Purchased a leather sofa and 1 month into the purchase I had a giant, leather puddle in the center of one... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1606 State Route 35, 7755, Oakhurst, NJ, United States

  • 7325314010

4.6

Excellent

TrustScore 4.5 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(208)

3,940 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Whole experience was excellent

Whole experience was excellent. Thank you, Shelley.

May 15, 2021
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hello Dorothy! Thanks for your 5-star review! We are looking forward to seeing you again soon!

Rated 5 out of 5 stars

Not happy that when i picked out the…

Not happy that when i picked out the dinning set it gave me a delivery date of 5/13/2021. So then after i checked out after paying in full it told me “ out of stock”!!!

It should let the consumer know first that the furniture is out of stock before they place the order, and its a false advertisement date of delivery!!

I have no idea when i’m getting my dinning room set!

May 11, 2021
Rated 5 out of 5 stars

Great service

My consultant was patient with me as I switched my order after I saw that my preferred item would be back in stock online. Very nice, professional lady. And great furniture!

April 29, 2021
Rated 5 out of 5 stars

Our sales person was Ihmad in Ocean New…

Our sales person was Ihmad in Ocean New Jersey. He was kind and professional and spent a lot of time explaining all our choices and options.. At no time did we feel rushed or pressured. I was very pleased with our service his professionalism and our overall experience

April 9, 2021
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Thomas! Thanks so much for taking the time to write about your experience! We look forward to seeing you again in the near future!

Rated 5 out of 5 stars

Great salesperson

Shelley was great. I sat at multiple tables, took the leaf out, saw how it was stored. She took time with me until I was completely satisfied that we were making the right purchase. She was informative and knowledgeable.

April 5, 2021
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Brock! We want to thank you for taking the time to leave us such a thoughtful review! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Excellent Customer Service!!!!!!!'

Igor is the customer service representative at Raymour and Flanigan that assisted me with my purchases. Since the time of my purchase another Raymour and Flanigan issue has come up in which the company has decided they are going to use my Platinum plan I have and replace my recliner chair.. I am waiting for customer service to contact me to let me know when I can pick out the new chair and at the same time I will need t o select a different couch from Igor.

October 10, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Mary! Thanks for taking the time to leave us such a detailed review about your shopping experience! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Coffee Table

We found a great coffee table that was a floor sample at a very good price/ nd it came with 2 end tables. The sales rep wa hlpful.

October 9, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Della! We are so glad to see your experience was enjoyable! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Lou is amazing

Lou is amazing. First rate service!

October 8, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Nate! Thanks for your 5-star review! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

As always

As always, we received top-notch, stress-free, relaxing, and fun customer service. (We're "repeat customers".) We will continue to go to R&F first for any furnishing needs. The store is always laid out with enough space between items and decorated appropriately and beautifully to be able to envision what it might look like at home. And, the salesperson, Greg, was extremely helpful in all the important ways, ie knowledgable, understanding of our style, needs, and budget, a good listener with a good sense of humor without being aggressive/pushy. Overall, the shopping experience at R&F was exciting and satisfying, knowing we bought good quality at great prices without being pressured and could change our minds before delivery. R&F continues to receive strong recommendations from us!

October 7, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Paraska! Thanks so much for taking a few minutes to leave us such fabulous feedback! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Everything was well an excellent except…

Everything was well an excellent except for delivery was a mix up with that

September 29, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi there! Thank you for your incredible review! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Janice is the best!

Janice was great. Helped us find what we were looking for and couldn't have been nicer!

September 28, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hello Michael! We are happy to see you enjoyed your experience. Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Salesperson was very helpful and…

Salesperson was very helpful and friendly.
Delivery was fast and on time, drivers did a great job.

March 9, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hello Raymond! We are so glad to hear you enjoyed your experience with Raymour & Flanigan. We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

A no hassle experience as always

A no hassle experience as always. Great service

February 28, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hi Elizabeth! We want to thank you for your terrific review! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Excellent service

February 26, 2020
Unprompted review
Raymour & Flanigan - Ocean logo

Reply from Raymour & Flanigan - Ocean

Hello Elaine! Thank you for leaving a review about your excellent experience. We hope you're enjoying your new furniture! -MR

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look