Raymour & Flanigan - Orange Reviews 

213
TrustScore 4.5 out of 5

4.7

538 Boston Post Road, 6477 Orange, CT, US


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Rated 5 out of 5 stars

Our sales lady Kathy Morris was very helpful without being pushy! She helped us to find what what we needed & placed the order for us after we made our decision later in the day!

Rated 5 out of 5 stars

I was looking to buy a sleeper sofa online but called Customer Service to see if I could get a different delivery date before I purchased it. Delighted to say, I worked with an awesome sales person... See more

Rated 5 out of 5 stars

Came in to look at sofas and loveseats. We worked with Walter Krauchick. He was very helpful and knowledgeable and patient. He did not pressure us into any purchase. He gave us the time needed to make... See more

Company replied

Rated 5 out of 5 stars

Kristopher WITH A K was so wonderful and helpful. He gave me so many excellent options. We came in on a Saturday afternoon only halfway knowing what we wanted and he found us the perfect compromise, e... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 538 Boston Post Road, 6477, Orange, CT, United States

  • 2037992999

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(213)

3,969 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We bought a sofa and coffee table at…

We bought a sofa and coffee table at the Orange Ct. location and Kris took care of us. From the very beginning he was very welcoming and friendly. Very knowledgeable about the products. Our experience with Kris makes us want to go back for future purchases. Thank you again Kris for everything! We will be back!

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

TAMISHA WAS VERY KNOWLEDGABLE AND…

TAMISHA WAS VERY KNOWLEDGABLE AND HELPFUL THROUGHOUT

January 21, 2023
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Reply from Raymour & Flanigan - Orange

Thank you for your review Johanna Capria We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great salesperson and personnel

Great salesperson and personnel. Great service.

January 24, 2023
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Reply from Raymour & Flanigan - Orange

Thank you William Ramirez for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Excellent experience

Salesperson was very helpful & the whole process was excellent customer service.

January 19, 2023
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Reply from Raymour & Flanigan - Orange

Thank you Anne Chagnon for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Great salesman and Barbara at the…

Great salesman and Barbara at the counter, both made shopping fun!

December 29, 2022
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Reply from Raymour & Flanigan - Orange

Thank you Pat for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Kris was the most informative

Kris was the most informative, professional and truly pleasant sales representative that I have had the privilege to interact with in many years.. Thank you Kris

Marie Nechols

December 3, 2022
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Reply from Raymour & Flanigan - Orange

Thank you Marie Nechols for your review. It's great to hear that your sales person was professional and a pleasure to work with! Enjoy your new furniture. -Jeff V.

Rated 4 out of 5 stars

Outstanding service and sale by Scott

Outstanding service and sale by Scott! That was the shortest furniture purchase I’ve ever had! Thanks Scott!

November 20, 2022
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Reply from Raymour & Flanigan - Orange

Thank you Michele Malerba for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars

We were greeted as we walked through…

We were greeted as we walked through the door by Marla. She was very accommodating (my wife and I are both handicapped and slow moving) and knowledgeable about what we were looking for. She was readily able to answer all of our questions.
The only problem we had was the store is so massive, that by the time we got home, we needed a nap!

November 14, 2022
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Reply from Raymour & Flanigan - Orange

Thank you for your review Matthew Cohan We are happy to hear that your sales person was knowledgeable and helpful!! We hope you are enjoying your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great service

Attentive and knowledgeable staff

November 11, 2022
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Reply from Raymour & Flanigan - Orange

Thank you for your review Lucie Labreche We are happy to hear that your sales person was knowledgeable and attentive!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The quality is great. durable and last in great condition.

The quality is great, I can always find what I am looking for. The sales staff is knowledgeable and very helpful.

November 5, 2022
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Reply from Raymour & Flanigan - Orange

We're happy to hear you found exactly what you were looking for, Kari! Thanks for shopping with us! We hope to have you back in store soon.

Rated 5 out of 5 stars

Good product sale

November 1, 2022
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Reply from Raymour & Flanigan - Orange

Thank you Mike for your 5 star review. We're glad to hear you enjoyed our selection!! -Jeff V.

Rated 5 out of 5 stars

My salesman Scott was very patient and…

My salesman Scott was very patient and kind. I was indecisive about several bedroom sets and he took his time and walked me through the specifics. I’m furnishing other rooms and I will be back!

October 25, 2022
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Reply from Raymour & Flanigan - Orange

Thank you for taking the time to leave a review, Eileen! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Leather power sofa

My wife and I were looking for a new leather sofa for our living room. We arrived at the Raymond clearance center and they had nothing we liked. We went over to the full service store on the post road. We were introduced to Walter who could not of been nicer. He wasn’t pushy or demanding of his time. We looked at a few pieces and told him we would think about it. He explained to just leave a $25 refundable deposit to lock in the price. We did so and about two weeks later decided on the leather power sofa. He explained to us that the sofa went down another $150 and he set up a delivery date at our earliest convenience. I highly recommend Walter in Milford CT.

October 1, 2022
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Reply from Raymour & Flanigan - Orange

Thank you Karen R. for your kind words. We're glad you found what you needed with your salesman's help!! Enjoy your new leather power sofa! -Jeff V.

Rated 5 out of 5 stars

We had a great experience with Nova

We had a great experience with Nova. Her knowledge of the products was great as she helped us make an educated decision on the best sectional that suited our needs. I will refer friends and family to her.
She was very nice and easy to talk to as well!

October 2, 2022
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Reply from Raymour & Flanigan - Orange

Thank you Jon Broad for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Great customer service from Sales person Nova!

Great customer service from Sales person Nova! She was a great help with her suggestions once my husband and I told her what we were looking for. This was not my first experience with Nova and for this reason I specifically went to Raymour & Flanagan looking for her services. I will be looking for a new bed soon and I’m hoping to see Nova again during my next visit.

September 18, 2022
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Reply from Raymour & Flanigan - Orange

Thank you Reva Stevenson for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Marla

Marla, our sales associate was very helpful, knowledgeable and pleasant. She found me exactly the living room set I had in mind.

September 5, 2022
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Reply from Raymour & Flanigan - Orange

Thank you for your review Marilyn Boudreau We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Everything was great!

September 5, 2022
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Reply from Raymour & Flanigan - Orange

Thank you Joan Gaudett for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

My salesman Michael Casey was the best

My salesman Michael Casey was the best. I couldn't ask for a better salesman. He was very knowledgeable and informative. He went above and beyond to make sure we were satisfied with our purchase.

August 26, 2022
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Reply from Raymour & Flanigan - Orange

Thank you J Slay for your review. It's great to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

It was a great experience

It was a great experience! we were greeted when we walked in and asked if we needed help. we were guided to what we were looking for and we were not hassled along the way. It was a pleasure dealing with Rebecca.

August 5, 2022
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Reply from Raymour & Flanigan - Orange

Thank you Christine Poole for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

No pressure sales

We were greeted at the door and treated as valued customers. Salesmen was friendly and very helpful. No high pressure sales here, just honest advice and space to make a decision.

July 17, 2022
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Reply from Raymour & Flanigan - Orange

Thank you Wayne Sternemann for your great review. We are happy to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.

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