Raymour & Flanigan - Orange Reviews 

213
TrustScore 4.5 out of 5

4.7

538 Boston Post Road, 6477 Orange, CT, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our sales lady Kathy Morris was very helpful without being pushy! She helped us to find what what we needed & placed the order for us after we made our decision later in the day!

Rated 5 out of 5 stars

I was looking to buy a sleeper sofa online but called Customer Service to see if I could get a different delivery date before I purchased it. Delighted to say, I worked with an awesome sales person... See more

Rated 5 out of 5 stars

Came in to look at sofas and loveseats. We worked with Walter Krauchick. He was very helpful and knowledgeable and patient. He did not pressure us into any purchase. He gave us the time needed to make... See more

Company replied

Rated 5 out of 5 stars

Kristopher WITH A K was so wonderful and helpful. He gave me so many excellent options. We came in on a Saturday afternoon only halfway knowing what we wanted and he found us the perfect compromise, e... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 538 Boston Post Road, 6477, Orange, CT, United States

  • 2037992999

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(213)

3,940 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really nice selection

Really nice selection, salespeople were not pushy or overbearing. Friendly and helpful staff. There was a bit of confusion when it came to delivery - 2 times were given which resulted in an entire day reserved, instead of 3 hour window.

May 31, 2023
Rated 4 out of 5 stars

Chaz was very cordial!easy to work with…

Chaz was very cordial!easy to work with but unfortunately an old phone number was on file~took longer to provide credit card info & process my order…

June 13, 2023
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you for your review, Nancy! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

Rated 4 out of 5 stars

Rebecca was very nice & a pleasure to…

Rebecca was very nice & a pleasure to work with

June 5, 2023
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you for your review, Evelyn! It's great to hear that your sales person, Rebecca, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The sales rep was extremely…

The sales rep was extremely knowledgeable and kind.

May 29, 2023
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you so much, Kathleen, for your wonderful review. It's great to hear that our sales person did an exceptional job!! Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very informative

Very informative, polite, easy to work with. Great experience.

May 23, 2023
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you Cynthia Fahey for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Helpful but not pushy salesperson

Helpful but not pushy salesperson. The store had a nice variety of Stressless chairs.

May 23, 2023
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you Nancyfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

My name is Young Hwang ,a mother of…

My name is Young Hwang ,a mother of Woong Hwang who bought a couch and a name brand mattress recently , and I was there too , and we have had a wonderful experience from their staffs in customer experiences, specially a man name, Kristopher Milardo who helped us from the beginning to the end , and made us happy as he could .

During the process, one issue occurred unexpectedly in it, but he had tried everything to solve the matter within his ability to handle , and eventually called his manager ( ?) to deal as we requested to be done, and did it in perfect with our favor.

He and his manager tried to listen carefully everything I said in matter with reverence I felt.

We are so grateful for that and appreciate to all the staffs who helped us , and pray that your business continues to prosper .

I personally recommend this store if you need them .

Thank you very very much.

Young Hwang

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

Tamisha Dangler the mattress queen

Tamisha Dangler was great knowledgeable friendly and a very nice person the checkout process was easy and all the staff were great

April 19, 2023
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you for leaving a positive review of our business and mentioning Tamisha's great service. We appreciate your kind words and hope to see you again soon. -Jeff V.

Rated 5 out of 5 stars

Kristopher WITH A K was so wonderful…

Kristopher WITH A K was so wonderful and helpful. He gave me so many excellent options. We came in on a Saturday afternoon only halfway knowing what we wanted and he found us the perfect compromise, even rearranged the display so we could see the couch with a different ottoman. I already can’t wait to go back to him and pick dining room furniture.

April 2, 2023
Rated 5 out of 5 stars

Our experience with Tamisha was nothing…

Our experience with Tamisha was nothing less than spectacular. She was able to provide us with all the details and features of the couch and delivery. Tamisha gave us the time and space to decide what the best option would be for our new couch and made the process a smooth one. We highly recommend her services and are blessed to have worked with her.

March 30, 2023
Rated 5 out of 5 stars

Second Tempur-pedicure king purchase over 15 years

My wife and I were pleased with our experience, looking for a new mattress. AIXA MERCEDES The Sleep Consultant had us lay on many different mattress. Explained the difference firmness’s. We were not rushed to make a decision. Then we look at the bases. And decided on ERGO split king base.and off to customer service to finish the purchase.
PS About 15 years ago we purchased our first Tempur-Pedic.from Raymour & Flanigan

March 28, 2023
Rated 5 out of 5 stars

I live in the state of Oregon and was…

I live in the state of Oregon and was looking for help with selecting and puts chair for my brother with specific needs. I worked over the phone with your salesperson Nova in the Orange, Ct store. She was very helpful, knowledgeable and stepped up beyond measure finding the right power lift recliner that will be great for my brother. I know he will love it. Again thank you to your sales person Nova. Would recommend your store 100%.

March 26, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look