Raymour & Flanigan - Orange Reviews 

213
TrustScore 4.5 out of 5

4.7

538 Boston Post Road, 6477 Orange, CT, US


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Rated 5 out of 5 stars

Our sales lady Kathy Morris was very helpful without being pushy! She helped us to find what what we needed & placed the order for us after we made our decision later in the day!

Rated 5 out of 5 stars

I was looking to buy a sleeper sofa online but called Customer Service to see if I could get a different delivery date before I purchased it. Delighted to say, I worked with an awesome sales person... See more

Rated 5 out of 5 stars

Came in to look at sofas and loveseats. We worked with Walter Krauchick. He was very helpful and knowledgeable and patient. He did not pressure us into any purchase. He gave us the time needed to make... See more

Company replied

Rated 5 out of 5 stars

Kristopher WITH A K was so wonderful and helpful. He gave me so many excellent options. We came in on a Saturday afternoon only halfway knowing what we wanted and he found us the perfect compromise, e... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 538 Boston Post Road, 6477, Orange, CT, United States

  • 2037992999

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

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Replied to 0% of negative reviews

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4.7

All reviews

(213)

3,940 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy going

Me. Gramattico was not pushy or in a rush to make a sale. Super polite.

October 1, 2023
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Reply from Raymour & Flanigan - Orange

Hello Eunice Caban! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Jane was very helpful and a pleasure to…

Jane was very helpful and a pleasure to work with.

October 1, 2023
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Lori Konopka! Thank you for your kind words, we are pleased to know that our sales associate was a pleasure to work with! We hope you're enjoying your new furniture. Thank you!

Rated 1 out of 5 stars

Bought a sofa but delivery ruined our…

Bought a sofa but delivery ruined our door. They have not reached out to us despite many calls and sending pictures. Certainly not the way to do business. No one could answer what their process is for damage. Shame

September 11, 2023
Unprompted review
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Reply from Raymour & Flanigan - Orange

Hello Debbie, We're sorry to hear about the negative experience you had with your delivery! We would like to discuss this situation further with you. Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well the name and phone number associated with your sale. A leader will be in touch shortly. Thank you!

Rated 5 out of 5 stars

Tamisha was very patient and helpful…

Tamisha was very patient and helpful while I was in the store looking for coffee tables for my living room. She took her time to help me find the exact type of tables that I was looking for!

April 27, 2023
Unprompted review
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Reply from Raymour & Flanigan - Orange

Hello Marwa Sarwari! Thank you for your kind words, we are pleased to know that our sales associate was so patient and helpful! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

I have bought a few things over the…

I have bought a few things over the years but the attention I got yesterday was fantastic. So helpful to have a saleswoman with so many years working there and the knowledge and experience she had was a big plus. Her name is nova very nice.

September 8, 2023
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Reply from Raymour & Flanigan - Orange

Thank you for your review, Theresa. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Salesman very informative

Salesman very informative, professional and patient.

September 4, 2023
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Reply from Raymour & Flanigan - Orange

Thank you for your review, Steven. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Our salesperson

Our salesperson, Rebecca was very knowledgeable and very helpful. Answered all of our questions and helped come up with the best option for us. Stores appearance very nice with a lot of choices.
Thank you Rebecca, you were great!

September 3, 2023
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Reply from Raymour & Flanigan - Orange

Thank you for your review, Jill. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great Mattress Shopping Experience!

I want to shout out Kathy Marris from the Orange, CT store. She was extremely helpful with my mattress purchase, which can feel overwhelming given all the options and price points. She is very knowledgeable and patient!!

August 29, 2023
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Reply from Raymour & Flanigan - Orange

Hello Amy R.! Thank you for your kind words, we are pleased to know that our sales associate did such an amazing job! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Tanisha

Tanisha. She listened to me about my dilemma and knew what you had to address it. In a few minutes...Eureka! My answer! Being delivered tomorrow. AND I secured the maintenance package. I'm good. Thank you Lady T. BTW, first time ever in Raymour store and we will be back!

August 16, 2023
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Reply from Raymour & Flanigan - Orange

Hello Patricia Reed! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associate did a fantastic job! We look forward to seeing you again!

Rated 5 out of 5 stars

Great customer service

Great customer service. Was greeted and helped by Rebeca. She was very helpful and professional. Was given space to look around without feeling overwhelmed.

August 9, 2023
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Reply from Raymour & Flanigan - Orange

Hello Arlene Leonardo! Thank you for your kind words, we are pleased to know that our sales associates was so helpful and professional! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Nova was extremely professional

Nova was extremely professional. She never made me feel hurried. She let me have all the time I needed to make my decision. I enjoyed working with her. She is an asset to Raymour and Flanagan.

August 7, 2023
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Reply from Raymour & Flanigan - Orange

Thank you so much for your review, Gerri! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Your Orange

Your Orange, CT sales staff is very courteous & professional. We were greeted by Nova Lynn as we entered the store. She was very knowledgeable about the products & it was easier to navigate through the extensive range of furniture on display.

Items that the store didn't carry but were available on your online store, Nova pulled those up on a large screen display at the store. She also reviewed financing options & discounts offered by the store.

We were very pleased with our visit (our first to a Raymour store) & with help from Nova we purchased a few items as well. We will definitely visit the store again in the very near future to shop for a few additional items. Many thanks to Nova for guiding us & helping us with our selection.

July 29, 2023
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Reply from Raymour & Flanigan - Orange

Thank you Akhtar for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Staff was great

Staff was great, helpful and kind.

July 28, 2023
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Reply from Raymour & Flanigan - Orange

Thank you for your review, Aziz! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

Rated 1 out of 5 stars

Dissapoiting

Dissapoiting experience

July 23, 2023
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Reply from Raymour & Flanigan - Orange

Hi Humberto. We're sorry to see this review from you. We'd like the opportunity to talk with you further to see how we can help. Just email us at rfcare@raymourflanigan.com with your account details, including name, phone number, and a brief summary of your experience. Thank you!

Rated 5 out of 5 stars

Good selection

Good selection, friendly knowledgeable staff, easy purchase experience.

July 13, 2023
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Reply from Raymour & Flanigan - Orange

Thank you Sweet T for your review. We're happy to hear you found our service and selection to be outstanding!! We hope to see you again.

Rated 4 out of 5 stars

People was great.

The person who was helping was very professional. She answered all the questions I asked.I really appreciate her afford and her time for helping me... thanks to her I have a new furnitures..

July 5, 2023
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Reply from Raymour & Flanigan - Orange

Thank you for your review William. We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture.

Rated 5 out of 5 stars

Mohammad was such a great help

Mohammad was such a great help, he never tired of walking around the showroom showing us the many options we had available to us.

July 2, 2023
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you so much for your kind review! It's great to hear that your sales person, Mohammad, did an exceptional job in assisting you!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

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