Raymour & Flanigan - Orange Reviews 

213
TrustScore 4.5 out of 5

4.7

538 Boston Post Road, 6477 Orange, CT, US


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Rated 5 out of 5 stars

Our sales lady Kathy Morris was very helpful without being pushy! She helped us to find what what we needed & placed the order for us after we made our decision later in the day!

Rated 5 out of 5 stars

I was looking to buy a sleeper sofa online but called Customer Service to see if I could get a different delivery date before I purchased it. Delighted to say, I worked with an awesome sales person... See more

Rated 5 out of 5 stars

Came in to look at sofas and loveseats. We worked with Walter Krauchick. He was very helpful and knowledgeable and patient. He did not pressure us into any purchase. He gave us the time needed to make... See more

Company replied

Rated 5 out of 5 stars

Kristopher WITH A K was so wonderful and helpful. He gave me so many excellent options. We came in on a Saturday afternoon only halfway knowing what we wanted and he found us the perfect compromise, e... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 538 Boston Post Road, 6477, Orange, CT, United States

  • 2037992999

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

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Replied to 0% of negative reviews

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4.7

All reviews

(213)

3,927 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome experience and a great…

Awesome experience and a great salesperson!

March 17, 2024
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you so much for your review, Thomas! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Aldo my sales rep was great

Aldo my sales rep was great. He was very knowledgeable on the products I was purchasing.

March 12, 2024
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Paula Shurko! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Came in to look at sofas and loveseats

Came in to look at sofas and loveseats. We worked with Walter Krauchick. He was very helpful and knowledgeable and patient. He did not pressure us into any purchase. He gave us the time needed to make our decision. This was much appreciated. We ended up buying the perfect power reclining sofa and loveseat. Would highly recommend Raymour & Flanigan. Everyone was so pleasant to deal with. Thank you again Walter.

March 2, 2024
Unprompted review
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you so much for your review, Dawn! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Good experience shopping @ Raymour & flanigan

Great customer service

February 26, 2024
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you, Valarie, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Exceptional customer service

Raymour and Flanigan has been exceptional not only in the quality of their beds but also in their customer service. My situation was not a simple one with many trips, back-and-forth and many calls back-and-forth but every single person I spoke with, was very nice, very polite, very willing to help me until finally they got me what I needed and wanted. I am very happy with the product and with my relationship with Raymour And Flannigan and the people who work there. Thank you very much.

February 27, 2024
Unprompted review
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Monica Ojeda Koehler! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Super nice visit

Super nice visit. Bought the right recliner and had a nice conversation with the salesperson who was attentive and yet not a pain.

February 13, 2024
Rated 5 out of 5 stars

Walter

Walter, our sales representative was absolutely outstanding!!! He listened to us and found us exactly what we wanted. He did so professionally and in an expedited fashion. We highly recommend Walter and the Orange Raymour!

February 3, 2024
Unprompted review
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you Timothy for your review! It's great to hear that your sales person, Walter, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Quick and efficient

Scott helped me get what I wanted and the process was quick and efficient. I’ll definitely buy again.

January 28, 2024
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Reply from Raymour & Flanigan - Orange

Hello Naza B! Thank you for your feedback. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Searching for a bedroom set

The lightening was good the space was appropriate, the personal was on point and I think I got a good deal.

January 25, 2024
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Reply from Raymour & Flanigan - Orange

Hello Giovanni Jeanclaude! Thank you for your feedback. Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!

Rated 5 out of 5 stars

Aldo Ramirez was EXTREMELY helpful &…

Aldo Ramirez was EXTREMELY helpful & knowledgeable!! Called in because I noticed my boxspring was cracked.. had a new one within 24 hours.

January 17, 2024
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Reply from Raymour & Flanigan - Orange

Hello Alicia Torello! . Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

We had an excellent sales associate

We had an excellent sales associate, Mercedes.

January 15, 2024
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Reply from Raymour & Flanigan - Orange

Thank you so much for your review, Brenda! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great service

January 13, 2024
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Thank you, Elizabeth, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Another great experience

Another great experience. Salesman was very nice and helpful. No pressure. We love Raymour and will be back.

January 11, 2024
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Reply from Raymour & Flanigan - Orange

Hello regina sauer We're glad you had such a good experience with us. Thank you! We hope you are enjoying your new furniture.

Rated 4 out of 5 stars

Not happy with post delivery service.

Actually my sales person was good however when the furniture I purchased went on sale two days later and I called the store to speak to the sales person I was assured I would receive a refund. That was two weeks ago and several phone calls along with going back to the store. I have punched furniture in the past from the same store without any problems. One piece has not been delivered yet and I am considering cancelling the order.

October 14, 2023
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Carmela, We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

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