If I could give zero stars that would be appropriate. I wish I could speak to someone to file a complaint. It seems that you cannot and the store, I’m surprised is still open or others haven’t filed... See more
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Steffanie Markinson was amazing. She was professional, thorough, but not pushy. We enjoyed chatting with Steffanie and the Patchogue team and learning more about their products. I would recommend Ra... See more
The salesperson was extremely knowledgeable about the furniture. He applied no pressure at all. When I expressed an interest in less expensive choices he was very helpful. Showed us exactly what we... See more
Company replied
I first met Tom Lane a few weeks ago. He showed my son and I bedroom sets for myself. I was interested in a few and he gave me prices . I did go and look to compare at other places, but ultimately cam... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
95 Sunrise Highway, 11772, Patchogue, NY, United States
- 6315768200
4.7
Excellent
198 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 3% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kathie at the Patchogue store was…
Kathie at the Patchogue store was extremely helpful and patient as we were deciding on a color sectional. She even had someone bring a chair out into the sunlight to see its true color and that was the moment I knew I made the right choice. Not only with color but who I dealt with. Also unlike other sales people she did not hover and follow us around. Would highly recommend her to work with! I texted her the next day with a request and she quickly got back to me and rectified the situation! Very happy customer here so far!!
June 23, 2025
Reply from Raymour & Flanigan - Patchogue
Hello Eileen,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Kathie at our Patchogue showroom was able to assist you so effectively in choosing the perfect sectional. It's great to know that her approach made you feel comfortable and confident in your decision. We strive to provide exceptional service, and it's rewarding to hear that Kathie exceeded your expectations.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Patchogue
Hello Tricia,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Ray was able to assist you effectively at our Patchogue showroom. Providing excellent service is our top priority, and it's wonderful to know that Ray made a positive impact on your visit.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best,
The Raymour & Flanigan Team
Very comfortable store to look for…
Very comfortable store to look for furniture. Sales people very easy to work with.
June 3, 2025
Reply from Raymour & Flanigan - Patchogue
Dear Olinda,
Thank you so much for your wonderful review! We're thrilled to hear that you found our store comfortable and enjoyed working with our sales team. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Salesperson was very knowledgeable and…
Salesperson was very knowledgeable and professional
May 31, 2025
Reply from Raymour & Flanigan - Patchogue
Hello Gerard,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was able to provide you with knowledgeable and professional service. At Raymour & Flanigan, we strive to ensure that every customer has a positive experience, and your feedback is a wonderful affirmation of our efforts.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Patchogue
Dear Randi,
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you felt no pressure during your visit and that our salesperson was knowledgeable. Providing a comfortable and informative shopping experience is our top priority, and your feedback reassures us that we are on the right track.
If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Extremely helpful and friendly service…
Extremely helpful and friendly service with no "hard sell".
May 24, 2025
Reply from Raymour & Flanigan - Patchogue
Hello Joe,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service extremely helpful and friendly. Our team strives to create a welcoming environment without any pressure, and it's wonderful to know that this approach resonated with you.
Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
5 stars across the board
website was easy, delivery was easy, and the furniture and lamps are fantastic
May 24, 2025
Reply from Raymour & Flanigan - Patchogue
Hello Douglas,
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you found our website easy to navigate. We take great pride in offering a seamless online experience for our customers.
We're confident that you'll be just as pleased with your new furniture as you were with your shopping experience. If you have any questions or need assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Very nice sales person
Very nice sales person, Dianne was our sales rep
Extremely helpful and patient
May 15, 2025
Reply from Raymour & Flanigan - Patchogue
Hello Greg,
Thank you for sharing your experience! We're glad Dianne provided helpful service during your visit.
If you have any questions or need assistance, feel free to reach out. We look forward to seeing you again at Raymour & Flanigan.
Best,
The Raymour & Flanigan Team
I had the pleasure of working with…kathy
I had the pleasure of working with Kathy she was amazing very knowledgeable and kind !!!
April 22, 2025
Reply from Raymour & Flanigan - Patchogue
Hello Lori,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Kathy provided you with such knowledgeable and kind service. We strive to ensure every customer has a positive experience, and it's great to know that Kathy made your visit memorable. If there's anything else we can assist you with, please feel free to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
The Raymour & Flanigan Team
Sometimes I felt just a bit pressured…
Sometimes I felt just a bit pressured to purchase. But overall our salesperson knew a lot about the items we were thinking about purchasing. He answered all our questions and tried to give us the best offer available for our purchase. We were disappointed we did not get all our purchased items in one delivery. A
But it all worked out.
April 13, 2025
Reply from Raymour & Flanigan - Patchogue
Hello Rose,
Thank you for taking the time to share your feedback with us. We're glad to hear that our salesperson was knowledgeable and able to assist you with your questions and finding the best offer. We apologize for any pressure you felt during your visit, as well as for the inconvenience of not receiving all your items in one delivery. We strive to improve our services and your input is invaluable in helping us do so. We hope to have the opportunity to assist you again in the future and provide an even better experience.
Best regards,
The Raymour & Flanigan Team
The salesperson Mary was great
The salesperson Mary was great. She let us shop and then come back to her with any questions we had. It was a great experience.
January 21, 2025
Reply from Raymour & Flanigan - Patchogue
Hi Mike,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mary provided you with such excellent service and that you enjoyed your shopping experience at Raymour & Flanigan. We strive to offer our customers a comfortable and supportive environment, and it's wonderful to know that Mary was able to assist you in such a positive way. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Mary the sales lady was very good
January 19, 2025
Reply from Raymour & Flanigan - Patchogue
Hello Arthur,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Mary provided you with excellent service during your visit. Your feedback is incredibly valuable and motivates our team to continue delivering top-notch service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!
Best regards,
The Raymour & Flanigan Team
The salesperson
January 19, 2025
Reply from Raymour & Flanigan - Patchogue
Hello Erich,
Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that you had a great experience with our salesperson. At Raymour & Flanigan, we strive to provide exceptional service and it's wonderful to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Patchogue
Dear Stephanie Dgracia,
Thank you for taking the time to share your experience with us. We're delighted to hear that our saleswoman was able to assist you with her pleasant demeanor and knowledge. At Raymour & Flanigan, we strive to provide our customers with exceptional service, and your feedback is invaluable in helping us achieve that goal. We look forward to serving you again in the future.
Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Diane in the Patchogue location was…
Diane in the Patchogue location was very helpful! We came in for a recliner for my father. I knew what he needed, and we were in and out in about 20 minutes and bought him a beautiful chair that he will love. Thank you Diane!
November 3, 2024
Reply from Raymour & Flanigan - Patchogue
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
R&F stands by their customer
I’m here to update my experience. R&F has decided that my sectional damage is a manufacturers defect and we will receive a full credit. If all works out, I’m happy to say that they stood by us.
Stay away from this company. I bought a sectional, delivered 7/1/24. By the end of September I started noticing that seams were ripping. We put a claim in for a manufacturer defect and it was denied. What type of furniture falls apart after 2 months? This is terrible. I should have just gone to Bob’s Furniture. I will keep posting this everywhere I can until you take responsibility for the poor quality of this sectional that we spent almost $3,000 on plus the platinum protection plan.
I was told that I would hear from someone today, 11/4/24, and no one called.
September 28, 2024
Unprompted review
Reply from Raymour & Flanigan - Patchogue
Dear Consumer,
Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you've encountered with your sectional. We understand how frustrating it must be to deal with such problems, especially after making a significant investment.
Your feedback is very important to us, and we take concerns about product quality seriously. We would like to look into this matter further to understand what happened and see how we can assist you. Please reach out to our customer service team with your order details so we can investigate this issue more thoroughly.
We appreciate your patience and hope to resolve this to your satisfaction.
Sincerely,
Raymour & Flanigan Customer Care Team
sales person was very helpful
October 28, 2024
Great service…
Maddie Morales did a wonderful job researching what I needed and found it. I can always depend on this store for great service.
October 13, 2024
Reply from Raymour & Flanigan - Patchogue
Thank you so much for your review, Debra! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Charles was my sale associate
Charles was my sale associate, he has a lot of patience, I’m very indecisive. He allowed me to take my time in choosing my furniture pieces.i will definitely shop there again. Tyy again Charles
September 3, 2024
Reply from Raymour & Flanigan - Patchogue
Hi Gwen,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Charles was able to assist you with patience and care. It's wonderful to know that you felt comfortable taking your time to choose the perfect furniture pieces. We look forward to welcoming you back to our store in the future. Thanks again for your kind words and for choosing Raymour & Flanigan!
Best regards,
The Raymour & Flanigan Team
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