Ordered two chairs for my kitchen table online and picked them up in the store. Great price, purchased during the Family and Friends sale. This was my first time ordering online with in-store pickup.... See more
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I’ve been attempting to get a part for my couch for two months and have not been able to. I purchased a couch at the Metro Plex in Plymouth meeting. I’ve called the store at least five times I’ve spok... See more
Daryl, ou sales associate in Plymouth meeting, was fantastic. She was very nice, helpful and well informed. I did find it odd that there were no available swatches of the leather for the sofa I was bu... See more
Company replied
This store had a lot of stock not available in others. The sales person was extremely knowledgeable, patient, personable. Very helpful. We ended buying everything there. We had no luck in previous... See more
Company replied
Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
2200 Chemical Road, 19462, Plymouth Meeting, PA, United States
- 4845672044
4.4
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I worked with Rhonda at the Chemical…
I worked with Rhonda at the Chemical Rd., Plymouth Meeting store this morning. She was extremely helpful and pleasant! I appreciated her help in picking out a new couch!
September 2, 2024
Unprompted review
Reply from Raymour & Flanigan - Plymouth Meeting
Dear Kathleen,
Thank you so much for taking the time to share your positive experience at our Chemical Rd., Plymouth Meeting store! We're thrilled to hear that Rhonda was able to assist you in finding the perfect couch and that you found her to be both helpful and pleasant. We will certainly pass along your kind words to her. Enjoy your new couch, and we look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Replacement Dining Room Set
I had to get a replacement dining room set because a chair in my set broke and the set was no longer in stock. The manager at the Plymouth Meeting store was super friendly and helpful. It was an easy and smooth priceless. I was in and out in no time. I appreciate all the help I received.
August 31, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Dear Kimberly,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the manager at our Plymouth Meeting store was able to assist you efficiently and that you found the process smooth and hassle-free. Your kind words and appreciation mean a lot to us. We hope you enjoy your new dining room set and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Good sales experience, miserable delivery assistance
Our salesman, Jack Giter, was excellent- knowledgeable, knew how to steer us to the kind of sofa we were looking for, and courteous. The delivery is another story- you make it very hard to get the Certificate of Insurance that my apartment needs. First, you require that a from be filled out, with info that only our manger would have. Then, you will not send the COI until the day before the September delivery. We have two other deliveries coming a week earlier, and both vendors are happy to send COI's right away and without the paperwork you require. When you charge so much more for your furniture and then impose a large delivery fee (Ashley furniture deliveries are free!), I expect better service.
August 18, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Dear GMC,
Thank you for taking the time to share your feedback. We're delighted to hear that Jack provided you with excellent service and helped you find the perfect sofa. We strive to ensure our sales team offers knowledgeable and courteous assistance to all our customers.
We apologize for the inconvenience you experienced with the delivery process, specifically regarding the Certificate of Insurance. We understand how frustrating it can be when logistical issues arise, especially when compared to other vendors. Your comments are invaluable, and we will certainly review our procedures to see how we can improve and make the process smoother for our customers in the future.
Thank you for bringing this to our attention, and we appreciate your patience and understanding.
Best regards,
Raymour & Flanigan Customer Care Team
Rhonda was most helpful in helping us…
Rhonda was most helpful in helping us find the right headboard for us. She was easy to work with us.
August 17, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Dear Joanne,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Rhonda was able to assist you in finding the perfect headboard. It's wonderful to know that she made the process easy and enjoyable for you. We appreciate your kind words and your 5-star rating. If you need any further assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Plymouth Meeting
Thank you so much for your review, Nathan! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
I HAVE NEVER SHOP FURNITURE ONLINE…
I HAVE NEVER SHOP FURNITURE ONLINE BEFORE SO I CALLED THE STORE AND WALTER WAS VERY HELPFUL MAKING A CHOICE.
I WAS HAPPY WITH HIS HELP.
June 26, 2024
Avocado bed Great Experience
We went to shop for an Avocado bed and was lucky to work with Robin Ebo-Hunt. She was really knowledgeable and did not pressure us. First time ever, did my husband purchase a large item on the spot!! Great customer service
June 3, 2024
Unprompted review
Reply from Raymour & Flanigan - Plymouth Meeting
Thank you so much for your review, Ivy! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Plymouth Meeting
Thank you so much for your review, Tigger! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
My husband and I were greeted as soon…
My husband and I were greeted as soon as we walked in the door. We were directed to what we were looking for. They made it easy because I did not have my ID or phone with me.
May 5, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Hello Catherine Macrina! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Jack Giter was attentive and helpful
Jack Giter was attentive and helpful. If there was a couch we liked we would have bought it from him.
April 28, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Hello Ruthie Burke We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Jack had great customer service very…
Jack had great customer service very knowledgeable about the furniture
April 15, 2024
New Salesman
Salesman was new. He heard what was needed and found what we wanted. He checked with manager several times during the visit and successfully completed the sale. A satisfied customer.
April 2, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Hi Helen. We are very sorry to hear about the poor experience you had with us! We would love the opportunity to speak further with you about your concerns. Please email your order details, including your name and the phone number associated with your account along with a brief description of this issue you are experiencing, to rfcare@raymourflanigan.com. We would like to get you in touch with a member of our Customer Care team. Thank you!
Reply from Raymour & Flanigan - Plymouth Meeting
Hello Robert G! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
I love my salesperson
I love my salesperson. She is ALWAYS knowledgeable, helpful, courteous, and professional. She’s a real asset to the company.
February 25, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Hello Sabrina Reddy! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Worked with Milton Johnson and he was…
Worked with Milton Johnson and he was very helpful
He not only showed us around the store but introduced us to the online information which allowed us to go home, double-check our measurements, and order online for the pieces we needed.
February 13, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Thank you Linda for your review! It's great to hear that your sales person, Milton , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!
The salesperson was extremely helpful…
The salesperson was extremely helpful and I got exactly what I wanted.
February 6, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Hello Ellen Weber! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Perfect customer service
Perfect customer service. Rhonda let us walk around and look at everything and then when we needed help and had questions was very helpful and friendly.
January 20, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Hello Dave! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
Our sales representative was very…
Our sales representative was very helpful to us and was a pleasure to work with
January 21, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Hello no! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
At my entrance
At my entrance, the greetings was good, but soon turned sour. The person that waited on us turned a way to help someone else. But then we were rescued by a different person whom was very helpful. We know what we wanted before we came in the store. She then help use finished our transaction. With her intervention, my wife and are well pleased. Thanks
January 19, 2024
Reply from Raymour & Flanigan - Plymouth Meeting
Hello Michael Wilson! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
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