Raymour & Flanigan - Plymouth Meeting Reviews 

115
•
TrustScore 4.5 out of 5

4.4

2200 Chemical Road, 19462 Plymouth Meeting, PA, US

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Rated 5 out of 5 stars

Ordered two chairs for my kitchen table online and picked them up in the store. Great price, purchased during the Family and Friends sale. This was my first time ordering online with in-store pickup.... See more

Rated 1 out of 5 stars

I’ve been attempting to get a part for my couch for two months and have not been able to. I purchased a couch at the Metro Plex in Plymouth meeting. I’ve called the store at least five times I’ve spok... See more

Rated 5 out of 5 stars

Daryl, ou sales associate in Plymouth meeting, was fantastic. She was very nice, helpful and well informed. I did find it odd that there were no available swatches of the leather for the sofa I was bu... See more

Company replied

Rated 5 out of 5 stars

This store had a lot of stock not available in others. The sales person was extremely knowledgeable, patient, personable. Very helpful. We ended buying everything there. We had no luck in previous... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Children's Furniture Store
  5. Home Goods Store
  6. Interior Designer
  7. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 2200 Chemical Road, 19462, Plymouth Meeting, PA, United States

  • 4845672044

4.4

Excellent

TrustScore 4.5 out of 5

115 reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(115)

5,140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent customer service

just wanted to thank Milton Johnson for his outstanding customer service. We are truly happy with our purchase.

January 10, 2024
Unprompted review
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Reply from Raymour & Flanigan - Plymouth Meeting

Thank you so much for your review, Linda! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Linda Diaz was my sales associate

Linda Diaz was my sales associate. She was knowledgeable, professional and extremely helpful. She was a breath of fresh air. The men that delivered my furniture were also professional and provided expert service.

December 8, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible customer service will not…

Horrible customer service will not recommend purchasing your company.

April 7, 2023
Raymour & Flanigan - Plymouth Meeting logo

Reply from Raymour & Flanigan - Plymouth Meeting

Hi Clarese. We are so sorry to read of the poor experience you have had with us. We'd like to get you in touch with our management team to look into this further. Please email us at rfcare@raymourflanigan.com with your name and the phone number associated to your account. Be sure to include a brief description of this issue as well. Thank you!

Rated 5 out of 5 stars

Great experience with Linda Diaz

If you’re ever in the market for new furniture~I highly recommend Linda Diaz at the Raymour & Flanigan in Plymouth Meeting-PA. She’s knowledgeable, resourceful and a joy. She was patient and quick (even after I changed my mind- last minute before delivery date). Thank you

October 2, 2023
Unprompted review
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Reply from Raymour & Flanigan - Plymouth Meeting

Hello Customer, We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 4 out of 5 stars

We got what we came for

We got what we came for. Found a sofa and a recliner. Price was right. Walter was an excellent salesperson. No pressure. All the info and answers we needed. Thanks.

September 17, 2023
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Reply from Raymour & Flanigan - Plymouth Meeting

Hello Kathleen! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Satisfied Customer

Milton, the sales pro, really knows the products.

August 31, 2023
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Reply from Raymour & Flanigan - Plymouth Meeting

Thank you for your review, Ed. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

My experience was great

My experience was great! When I walked into the store I was greeted by the staff there! It was a great experience because Rhonda helped me so much trying to figure out the right mattress for me, due to severe lower back pains. She made the process so easy with payment. I would definitely recommend this place and their friendly staff. Thank so much for making this a great experience for me! :)

August 10, 2023
Unprompted review
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Reply from Raymour & Flanigan - Plymouth Meeting

Hello Marisa Barboni! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Terrific layout of stock and wonderful Robin.

This store had a lot of stock not available in others. The sales person was extremely knowledgeable, patient, personable. Very helpful. We ended buying everything there. We had no luck in previous shopping at four furniture stores.
Thank you Robin (salesperson).

August 4, 2023
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Reply from Raymour & Flanigan - Plymouth Meeting

Hello Halyna Morenko! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Walter was very helpful and…

Walter was very helpful and knowledgeable with helping us. The whole process was simple and easy when ordering the bed and the delivery was on time and quick.

July 9, 2023
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Reply from Raymour & Flanigan - Plymouth Meeting

Thank you so much for your review! It's great to hear that your sales person, Walter, did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Milton Johnson was patient

Milton Johnson was patient, professional and pleasant to work with for this experience. I always appreciate the store manager Cliff was non judgmental and very helpful with the credit application process.

April 15, 2023
Rated 5 out of 5 stars

Excellent salesperson.The absolute Ebest part of my experience…

The absolute best part of my experience with shopping for furniture was the help I received from Robbin, the wonderful salesperson. She was personable, calm, informative, and not the least bit pushy, as many salespeople so often are. I don’t think I would have purchased the sofa without her helpful approach.

April 6, 2023
Rated 5 out of 5 stars

My wife and I had a very pleasurable…

My wife and I had a very pleasurable purchasing experience with Robbin Ebo-Hunt in the Plymouth Meeting, PA store. We purchased two Beauty Rest Black C-series Twin XL mattresses, two adjustable bases, sheets, and mattress protectors. Robbin provided expertise in the selection of just the right combination of bedding and supplies, saving us time and money. Delivery was excellent!

February 20, 2023
Rated 5 out of 5 stars

We went to buy a mattress and Linda…

We went to buy a mattress and Linda Diaz was extremely helpful - knowledgeable, professional, and friendly. We got exactly what we wanted. I would definitely recommend R&F and Linda.

February 19, 2023
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Reply from Raymour & Flanigan - Plymouth Meeting

Thank you for your review Cassidy We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 1 out of 5 stars

I spent $5000.00 on a mattress 😡

I spent $5000.00 on a mattress. The sales person Linda told us my old headboard would fit it didn’t. Also said they would take old mattress they didn’t I will never ever ever recommend or shop there again. Sales person think was a liar and unprofessional. I don’t have that information now because my lawyer has it snd I’m still waiting for someone to come out my stuff together was supposed to be here between 1 and 4 it’s after 4 my husband took off his both jobs. This is so unprofessional of your company again tonight will be the second night I have no bed to sleep in and I have osteoporosis and needs a bed if thru don’t come thru better come pick up all this stuff they left here I’m so aggravated you this company.

January 16, 2023
Unprompted review
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Reply from Raymour & Flanigan - Plymouth Meeting

Hello Char. We are very sorry to hear about this miscommunication you have experienced and any inconvenience this may have caused. We would be happy to assist you if you send your order details to our customer care team at RFCare@raymourflanigan.com. A-Jeff V.

Rated 5 out of 5 stars
Raymour & Flanigan - Plymouth Meeting logo

Reply from Raymour & Flanigan - Plymouth Meeting

Thank you for taking the time to leave a review, we appreciate it! We're glad to hear that your sales person was great and helpful! We hope to see you again soon. -Jeff V.

Rated 5 out of 5 stars

Daryl was fantastic

Daryl, ou sales associate in Plymouth meeting, was fantastic. She was very nice, helpful and well informed. I did find it odd that there were no available swatches of the leather for the sofa I was buying. I it would be helpful if the stores had them. I probably would have made a purchase on the spot.

January 10, 2023
Raymour & Flanigan - Plymouth Meeting logo

Reply from Raymour & Flanigan - Plymouth Meeting

Thank you Jennifer Tilley for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The sales rep Rhonda

December 1, 2022
Raymour & Flanigan - Plymouth Meeting logo

Reply from Raymour & Flanigan - Plymouth Meeting

Hi Frank! Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture or mattress. -Jeff V.

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