Linda was kind. And respectful of our space. Meaning she didn’t continuously approach us during our time there. She was professional and knowledgeable. She didn't pressure us like a typical sa... See more
Company replied
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See what reviewers are saying
I had been looking for a week online for a specific coffee table. The shipping cost was too much so I called Garrett at Raymore & Flanagan & he quickly found the table, walked me through the special o... See more
Company replied
I ordered 13,000 in furniture at the show room in the saleman David was amazing, His costumer service was a 10 out 10. The delivery service was horrible each time. They were disprectful nasty while me... See more
Samina Gill took her time with us answered all our questions. After 3 days of searching for the prefect sectional Samina listened to our wants and made this happen. It takes a hard working empathetic... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
757 Vassar Road, 12603, Poughkeepsie, NY, United States
- 8452983203
4.2
Great
123 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Meet and greet work like magic
The salesman is very helpful and made the paperwork to check out with no time and explain every single detail.
He went above and beyond!
March 16, 2025
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Hello Ruba,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our salesman. It's great to know that he was able to assist you efficiently and provide detailed explanations throughout your visit. We strive to go above and beyond for our customers, and it's rewarding to hear that we succeeded in doing so for you.
We truly appreciate your 5-star rating and your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Warm regards,
The Raymour & Flanigan Team
Robert was very cordial and helpful.
March 15, 2025
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Hello Clayton,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Robert was able to assist you in such a cordial and helpful manner. Providing excellent customer service is a top priority for us at Raymour & Flanigan, and it's wonderful to know that Robert made your visit a positive one.
We truly appreciate your 5-star rating and your kind words. If there's anything else we can do for you, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Sales associate was extremely helpful
Sales associate was extremely helpful. She went above and beyond. Even on a crazy sale day
February 18, 2025
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Hello Carl and Jen Oles,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that our sales associate was able to provide you with exceptional service, especially on such a busy sale day. It's always our goal to go above and beyond for our customers, and we're delighted that you had a positive experience at Raymour & Flanigan Furniture and Mattress Outlet.
Great Salesperson
My salesperson, Bobby Reyes, was very helpful, he helped me find the perfect dresser and was very kind and very easy to talk to, with some joking around! He took the time to show me around to some other similar dressers and helped me find the perfect one for me! Thank you Bobby you are very appreciated!
February 11, 2025
Unprompted review
The sales person was terrific
The sales person was terrific. She was very patient with us very informative with any questions we had and very pleasant to speak with.
January 29, 2025
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Dear Christine Simon,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our sales team. It's great to know that our salesperson was able to assist you with patience and provide the information you needed. We strive to ensure that every customer feels valued and informed, and your kind words affirm that we are on the right track.
We truly appreciate your 5-star rating and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
The delivery men were very efficient
The delivery men were very efficient. They really knew what they were doing ! They set up our remote bed frame and brought in our king size mattress up our staircase working efficiently together. They also took our old king size mattress downstairs. They were very nice men! I give them 5 stars!
January 10, 2025
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Hello Christine,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that our delivery team was efficient and professional in setting up your remote bed frame and handling your king-size mattress. It's great to know they made the process smooth and pleasant for you.
Your 5-star rating means a lot to us, and we'll be sure to pass along your kind words to the delivery team. If there's anything else we can do for you, please don't hesitate to reach out.
We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Outlet in Poughkeepsie!
Best regards,
Raymour & Flanigan Team
My salesman was very patient with me
My salesman was very patient with me, my friend and my mom. He listened to what I wanted, I knew what I wanted, he didn't try to undermind my selection. I am very, very happy with my purchase and my experience!!!!
January 3, 2025
The Delivery Guys are excellent…
The Delivery Guys are excellent customer service. Very Professional and nice.
I really appreciate the delivery service and the Quality of the Furniture.
This is my First time shopping with Raymour and Flanigan, and I am very impressed.
Thank you
December 23, 2024
Was greeter with a smile and not…
Was greeter with a smile and not pressured and all questions were answered with respect.
December 14, 2024
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Dear Maria O'Connor,
Thank you for taking the time to share your experience with us. We're delighted to hear that you were greeted with a smile and felt comfortable during your visit. It's wonderful to know that all your questions were answered with respect. Your feedback is greatly appreciated and helps us continue to provide a welcoming and informative environment for our customers. We look forward to serving you again in the future.
Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Our salesman Cruz Mendez went out of…
Our salesman Cruz Mendez went out of his way to figure out a configuration that worked for our small living room.
December 2, 2024
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Hi S. Beames,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Cruz Mendez was able to assist you in finding the perfect configuration for your living room. It's wonderful to know that his efforts made a difference. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Easy to shop. Salesman are pleasant and informativve
Salesman Mark was informative and respectful.
December 1, 2024
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Dear Teresa,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Mark was able to provide you with the information and respect you deserve. We strive to offer excellent service to all our customers, and it's wonderful to know that Mark met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
understood our needs and helped get whay we needed
Salesperson understood our needs and helped us find what we needed and wanted; including color and functionality. We usually do not take any extended warranty but the 5 year offer, as explained by our salesperson, was in his words a "no-brainer" that covered everything except some specif exceptions.
November 20, 2024
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Dear Virginia,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our salesperson was able to understand your needs and help you find exactly what you were looking for in terms of color and functionality. It's great to know that the explanation of our 5-year warranty made it an easy decision for you. We truly appreciate your kind words and your 5-star rating. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Was really very easy to shop your…
Was really very easy to shop your website. Only problem I had was to finally make up my mind deciding which recliner I wanted. Item was exactly as described in the picture. Just picked i't up. Only had i't for a few hours. So far so good!.
November 23, 2024
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Thank you so much for your wonderful review! We're thrilled to hear that you found our website easy to navigate and that you're happy with your new recliner. It's always great to know that our products meet your expectations. Enjoy your new recliner, and if you have any questions or need further assistance, feel free to reach out. Happy relaxing!
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Dear Francis,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. It's fantastic to know that Mark provided you with attentive and caring service. We'll be sure to pass along your kind words to him. We look forward to serving you again in the future!
Best regards,
Ashley F.
The Raymour & Flanigan Team
The salesman was very courteous and…
The salesman was very courteous and professional.we found the product we wanted easily
November 15, 2024
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Hi Bruce,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found exactly what you were looking for and that our salesman provided courteous and professional service. We hope you enjoy your new purchase and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Mark’s professional way of…
Mark’s professional way of corresponding with people is great
November 12, 2024
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Hi John,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that Mark's professionalism made a positive impression on you. We strive to provide excellent service to all our customers, and it's wonderful to know that we succeeded. If you need any further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Happy
My experience with that store in Poughkeepsie Outlet store was very excellent, I will love to came back ageing aegean.
November 4, 2024
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Thank you so much, Victor, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
We worked with Mark
We worked with Mark. He was very helpful and had a lot of patience with us. I absolutely will request him again when I'm purchasing more furniture.
October 23, 2024
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Thank you so much for your review, Judi! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Beat the online price!
I had been looking for a week online for a specific coffee table. The shipping cost was too much so I called Garrett at Raymore & Flanagan & he quickly found the table, walked me through the special order and made the shipping and delivery very affordable. We've bought very well made furniture here before & we're so glad we reached out for this table.
October 19, 2024
Reply from Raymour & Flanigan - Poughkeepsie Outlet
Hi Tamara,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Garrett was able to assist you in finding the perfect coffee table and making the shipping and delivery process smooth and affordable. It's wonderful to know that you've had great experiences with our furniture in the past as well. We truly appreciate your continued support and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
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