Raymour & Flanigan - Poughkeepsie Outlet Reviews 

123
TrustScore 4 out of 5

4.2

757 Vassar Road, 12603 Poughkeepsie, NY, US


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Rated 5 out of 5 stars

Linda was kind. And respectful of our space. Meaning she didn’t continuously approach us during our time there. She was professional and knowledgeable. She didn't pressure us like a typical sa... See more

Company replied

Rated 5 out of 5 stars

I had been looking for a week online for a specific coffee table. The shipping cost was too much so I called Garrett at Raymore & Flanagan & he quickly found the table, walked me through the special o... See more

Company replied

Rated 1 out of 5 stars

I ordered 13,000 in furniture at the show room in the saleman David was amazing, His costumer service was a 10 out 10. The delivery service was horrible each time. They were disprectful nasty while me... See more

Rated 5 out of 5 stars

Samina Gill took her time with us answered all our questions. After 3 days of searching for the prefect sectional Samina listened to our wants and made this happen. It takes a hard working empathetic... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 757 Vassar Road, 12603, Poughkeepsie, NY, United States

  • 8452983203

4.2

Great

TrustScore 4 out of 5

123 reviews

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4.2

All reviews

(123)

4,105 reviews in the last 12 months

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Rated 5 out of 5 stars

An Employee Who Knows the Product

Robin was terrific. She shared her personal experience about not being able to sleep comfortably until she purchased the mattress and adjustable bed frame that I purchased. She explained all the features such as vibration for leg circulation among others. She was extremely thorough Raymour & Flanigan should be proud to have such a fantastic employee. Robin definitely knows Raymour & Flanigan products.

March 29, 2023
Rated 5 out of 5 stars

Great service

Our sales guy Craig is the best. Left us alone to browse and was always there when we needed him

January 28, 2023
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Thank you Thomas for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Craig was kind and very helpful and…

Craig was kind and very helpful and took his time showing me around looking for a specific piece. Thanks Craig!!!

January 19, 2023
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Thank you so much for taking the time to leave a review! We're happy to hear that your salesman was able to assist you during your visit and help find the piece you were looking for. We value customer satisfaction and appreciate your feedback. We look forward to seeing you again soon! -Jeff V.

Rated 5 out of 5 stars

the salesperson was very friendly and…

the salesperson was very friendly and helpful

December 7, 2022
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Thank you for taking the time to leave a review, Jim! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Thank you Jason Barone for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

First time I've gone here to look for…

First time I've gone here to look for furniture. What a great experience. Laura helped me. She was amazing
Helped me find a couch and recliner within my budget.

October 3, 2022
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Thank you KATHERINE GILES for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Work Ethic

The Service was Really Excellent with Store attandant Miss Gill thanks for your Patience and Kindness.

September 21, 2022
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Thank you Bridgette Martell for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars
Raymour & Flanigan - Poughkeepsie Outlet logo

Reply from Raymour & Flanigan - Poughkeepsie Outlet

Thank you Tonia Whitted for your kind words. We are happy to hear you had a good experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

They stand behind their products and policies.

We decided to take advantage of the Comfort Guarantee that came with out mattress. We were helped from the moment we walked through the door until we had tried a number of mattresses and found one we liked. Not a new sale, but we were treated like we were purchasing the mattress for the first time. We did the paperwork, settled up on the price difference and a delivery date and will be seeing our second mattress in just over a month. We learned a lot more about mattress selection the second time around. Everyone, and I mean everyone, was pleasant, helpful, and professional from beginning to end. Great experience.

August 25, 2022
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Thank you Perry for your great review. We're glad to hear you were able to reselect a mattress that worked better for you!! Enjoy it! -Jeff V.

Rated 5 out of 5 stars

Jason was a great salesman

Jason was a great salesman, knowledgeable and helpful

August 22, 2022
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Thank you for your review Michael We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Thank you for taking the time to leave a review, Rhea! We are happy to hear that your sales associate was so helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

My furniture Representative

Greg Morris is helpful in every way! He listens to what we are looking for and provides professional guidance when we are unsure!
Highly recommend him!

January 10, 2022
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Hi Ed,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

Reselect

We went in for a reselect after having a small tear in our 3 year old couch. We purchased the service agreement and Raymour was very helpful in replacing the couch. They made it very easy and painless. I would recommend using this company.

September 14, 2021
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Hi Michael! Thanks for taking a few minutes to leave us such amazing feedback! Have a great day! -CE

Rated 5 out of 5 stars

We had the pleasure of again dealing…

We had the pleasure of again dealing with Gregg. He was very helpful in making our choice of furniture. He's friendly, courteous and very knowlegable of what we were looking for. An all around nice sales person to deal with. I highly recommend him to anyone shopping for furniture at Raymour.

June 24, 2021
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Hi Camille! We want to thank you for taking the time to write about your experience at Raymour & Flanigan! We hope you enjoy your new furniture! -CE

Rated 5 out of 5 stars

I had a pleasant experience the moment…

I had a pleasant experience the moment I walked in the door. Shatalia came to greet me and I told her exactly what I was there for and what I wanted. She took me right to the spot I needed to go. We discussed the recliners and the prices and she was helpful and knowledgeable. I picked out what I wanted and within just a few moments I was out the door and on my way home.

June 6, 2021
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Hi Laura! We want to thank you for taking the time to leave us such an incredible review! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

Salesperson was excellent snd helped us…

Salesperson was excellent snd helped us complete our order quickly.

May 22, 2021
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Reply from Raymour & Flanigan - Poughkeepsie Outlet

Hi Christopher! We want to thank you for reviewing your experience with Raymour & Flanigan! We look forward to seeing you again in the near future! -CE

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