Raymour & Flanigan - Reading Reviews 

150
TrustScore 4.5 out of 5

4.7

629 Snyder Road, 19605 Reading, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Sales rep was friendly, knowledgeable and explained all our options. Store is welcoming and well stocked so we could see almost every option available. We will definitely be making R&F our first stop... See more

Company replied

Rated 2 out of 5 stars

Your Check clearing company sucks. Had more then enough funds in account to write check with over a week delay of furniture being delivered, and was denied. After wasting an extra 1/2 hour trying t... See more

Rated 5 out of 5 stars

Sales consultant Gabe was very professional & helpful. He seemed to know exactly what I was looking for. Delivery has been scheduled for 4 days after purchase, which is hardly ever the case at other f... See more

Company replied

Rated 5 out of 5 stars

Excellent customer rep. He liked that inknew just what I wanted even with my bizarre color. lol.


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 629 Snyder Road, 19605, Reading, PA, United States

  • 6109265866

4.7

Excellent

TrustScore 4.5 out of 5

150 reviews

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4.7

All reviews

(150)

3,844 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Sales rep was friendly, knowledgeable and explained all our options. Store is welcoming and well stocked so we could see almost every option available. We will definitely be making R&F our first stop for our next furniture purchase.

April 14, 2025
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hello JBainbridge,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our sales representative and that you found our store welcoming and well-stocked. It's great to know that you were able to explore all the options available to you.

We are delighted to be your first stop for your next furniture purchase and look forward to assisting you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The man who sold me the piece of…

The man who sold me the piece of furniture was awesome!

April 2, 2025
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hello Caryn,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our team member during your visit. Providing excellent service is something we strive for, and it's always rewarding to know when we've succeeded.

If you have any more furniture needs or questions in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hello Bradley,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our website easy to use. At Raymour & Flanigan, we strive to provide a seamless online experience for our customers, and your positive review is truly appreciated. If you have any further comments or suggestions, please feel free to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Newt took the time to help me find what…

Newt took the time to help me find what I was looking for in our replacement piece. He even helped by looking at photos I had taken of our living room to see how we could arrange our living space! He was very pleasant to work with 😀

March 18, 2025
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Reply from Raymour & Flanigan - Reading

Dear Regina Kerr,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Newt was able to assist you in finding the perfect replacement piece and that he went above and beyond by helping with your living room arrangement. It's great to know that his service made your visit pleasant and enjoyable.

We truly appreciate your kind words and your 5-star rating. Your feedback motivates us to continue providing exceptional service to all our customers. If you need any further assistance or have more photos to share, please don't hesitate to reach out!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Ann was so kind and helpful

Ann was so kind and helpful. Very pleased by our purchasing experience.

March 8, 2025
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Reply from Raymour & Flanigan - Reading

Hello Cathy,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ann was able to provide you with such kind and helpful service during your visit. It's wonderful to know that you were very pleased with your purchasing experience. Your feedback is greatly appreciated and will be shared with Ann and the team. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hello Connie Sattizahn,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Pedro provided you with outstanding service during your visit. Our team is dedicated to ensuring every customer has a great experience, and it's fantastic to know that Pedro exceeded your expectations.

If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to our store in Reading soon!

Warm regards,

Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

First Experience with R&F

Newt was a very friendly and knowledgeable salesman. Large selection! We haven't received our furniture yet, so I cannot comment on that. I do feel the delivery charge was quite high.

February 14, 2025
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Reply from Raymour & Flanigan - Reading

Hello Laura,

Thank you for taking the time to share your experience with us! We're thrilled to hear that Newt was able to assist you with his friendly and knowledgeable service. It's great to know you appreciated our large selection as well.

We understand your concern about the delivery charge and appreciate your feedback on this matter. Your comments are valuable to us as we strive to improve our services.

We hope you love your new furniture once it arrives and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Ask for Dawn

Our salesperson, Dawn, was fabulous. She took the time to show us our options, respected our budget and never pressured us. We got a great mattress at a great price.

February 16, 2025
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Reply from Raymour & Flanigan - Reading

Hello Michele Haas We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hello Marty,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team to be knowledgeable and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Ann McDowell Snyder Road, Reading, PA

Almost every room in our home is done by Raymour and Flanigan in SNYDER ROAD ON RT
61. That store has an outlet and wait till you see what we found there! We bought about 16 pieces and ANN MCDOWELL guided us on price and worked the sales to get us to budget! We've shopped at Raymour exclusively for years and ANN has a great eye, always suggesting design ideas, and gets us the best price! Ann is a HARD CORE proponent of EXCELLENT CUSTOMER SERVICE. Having just moved and purchased 2 more rooms of furniture, there were some minor challenges and some of the pieces were on back order. Ann worked her magic and expedited those pieces and delivery beautifully! There is no other store for Home Furnishings! When investing in your home and pieces that will last for many years, ONLY WORK WITH ANN MCDOWELL! WE TRUST HER!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Gabriel was very helpful in choosing…

Gabriel was very helpful in choosing our furniture.

December 1, 2024
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Reply from Raymour & Flanigan - Reading

Dear Homer,

Thank you so much for your wonderful review! We're thrilled to hear that Gabriel was able to assist you in choosing your furniture. We pride ourselves on providing excellent customer service, and it's always great to hear when our team members make a positive impact. Enjoy your new furniture, and we look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Timely & Pain-free Process

When our recliner broke we thought it was going to be nothing but a giant headache to go through the reselect process. We were absolutely wrong! Andy and his team were absolutely wonderful and within 2 weeks of starting the process we have our restock furniture ordered and we're excitedly awaiting our new furniture! We will continue ordering our furniture and other home furnishings from Andy and his team!!

November 30, 2024
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Jason,

Thank you so much for sharing your positive experience! We're thrilled to hear that Andy and his team were able to make the reselect process smooth and hassle-free for you. It's wonderful to know that you're excited about your new furniture. We look forward to serving you again in the future and appreciate your continued trust in us for your home furnishing needs!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Ann was great

Ann was great. Very relaxed and very informative. Will definitely see her again for our next furniture purchase!

November 24, 2024
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Reply from Raymour & Flanigan - Reading

Hi Cory,

Thank you so much for your wonderful review! We're thrilled to hear that Ann provided you with a relaxed and informative shopping experience. We look forward to welcoming you back for your next furniture purchase. Have a great day!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Friendly and helpful

Friendly, knowledgeable and helpful agent. Pam was very responsive to our requests and helped us find the ideal bedroom set for us.

November 9, 2024
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Reply from Raymour & Flanigan - Reading

Thank you so much for your review, Patrick! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Gabe was excellent to work with five…

Gabe was excellent to work with five stars for him.

October 22, 2024
Raymour & Flanigan - Reading logo

Reply from Raymour & Flanigan - Reading

Hi Philip,

Thank you so much for your wonderful review! We're thrilled to hear that Gabe provided you with excellent service. Your kind words and five-star rating mean a lot to us. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Helpful sales associate

October 16, 2024
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Reply from Raymour & Flanigan - Reading

Hi John,

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that our sales associate was able to assist you effectively. Providing excellent customer service is our top priority, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Dawn was great !!

Dawn was great !!! As soon as we walked in she was so welcoming. She asked us what we were looking for and showed us the options while also giving us space which I LOVED. She also looked for other options available that were not on display. She was of great help, and we were satisfied with our purchase thanks to her. All other associates who we walked by were nice and friendly as well.

September 22, 2024
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Reply from Raymour & Flanigan - Reading

Thank you so much, Emely, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very helpful

Very helpful. Jose was a great knowledgeable salesman. Always good service at this store.

September 20, 2024
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Reply from Raymour & Flanigan - Reading

Thank you so much for your review, Sheri! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

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